Always the best repair service and very nice jewelry! Very fast repair service sometimes while you…read morewait! I have been going to this jewelry and repair store for over 20 years ! So very thankful that they are still in business and doing such an amazing job! If you need your jewelry repaired, a watch battery , or browse some beautiful items in their showcases -stop on by!

I used J&M for many years, for watch batteries and repair. One year ago they replaced the movement…read morein my Fossil watch, the cost was $52.50. When I recently returned for a new battery, I was told that someone else had worked on my watch and had broken parts and put in the wrong battery. The only person who worked on that watch was J&M. I was told that a new movement would be $35. This attitude, accusation, and customer service was very disappointing, given my past years of patronage. I would NEVER return to that environment.

Wow great Service!!!! A Plus!!!!! Ask for Galina!! Super…read morehelpful and very knowledgeable about the Seiko brand!!! Made my shopping easy! Give that girl a raise!!!!

The watches are beautiful, and good sales; however, BEWARE if a repair is needed. I have been to…read morethis outlet 3 years straight, purchasing watches near $300.00 each visit to celebrate family birthdays. I has worked with Galina, who is the manager, and she was very helpful. One particular watch, a solar powered, had a knob break off, and now, it's stopped running. I have called 2 times and been there, (86 miles away), 2 times to be told I need a "manager" because the sales girl did not know what to do about repairs. I am under 3 year warranty, and this watch just passed year 2 this month. It appears, as of today, the manager will be gone several weeks. This is the first time I've been told this. I am VERY reluctant to purchase any more watches here, due to the repairs policy, (or lack of.)

Went in to get my wedding ring soldered. Nick made sure I liked the placement of the ring and had…read moreit done within 15 minutes. Super quick with great service, and reasonably priced. I'd definitely go back if I needed to.

I walked in to see if I could get a thirty year old braclet cleaned. I expected to drop it off and…read morecome back - but the gentleman took it back and cleaned it immediately! I would definitely go back to him for any repairs or cleaning needs.

I was so grateful to find this guy. I have a vintage Breitling watch that was losing time. This…read morepiece has a lot of sentimental value to me. I sent it off to Breitling to be repaired. After a couple of weeks Breitling contacted me with bad news. The watch was not repairable. The parts were no longer available and they said it was a total loss. They did offer me $2,000 in credit if I let them keep the watch. Something told me to get the watch back. Which I did. A family member told me about the watch mechanic. I figured that I had nothing to lose. Within a week I was wearing my vintage watch again and it keeps perfect time. I will never buy another Breitling again. However I will take all my timepieces to the watch mechanic for all my repairs and tune ups He is very reasonable and he also makes custom jewelry.

From the owner: Vintage Mechanical Watch Repair Have a vintage watch you…read morelove but the big Watch Houses refuse to repair for you? Give me a call and we’ll see what we can do. My prices are much more reasonable and you’ll get your watch back on your wrist far quicker than if you sent it off for repair. Hours by appointment only. Check out the link to my website for frequently asked questions and typical costs.

While on our bi-yearly vacation in Williamsburg I wanted to complete a spring wardrobe refresh, so…read morestopped into this Talbots. The two staff members were too busy discussing a previous customer encounter to offer a "hello, welcome, or let me start a room for you" to me, even after I had a few items of clothing on my arm. Unbelievably rude! I will not shop there again.

I was shopping at Talbots in Williamsburg, VA yesterday morning at 11:30 am. There were three…read moreassociates behind the register, laughing and talking, but no one on the floor. An elderly customer was waiting at the resister, and one of the associates asked here if she was 'ready to check out" when the elderly patron replied with a smile "are you ready to work?" (one never knows if they still had to set u the register) The senior most associate spun around and yelled at the patron "that was so disrespectful!" and the patron said she was not sure if they were ready to ring her up, but the associate yelled at her, and kept yelling at her, coming around the register to confront the lady. I was in shock and intervened asking 'what is going on' the associate continued to yell and approach the patron, and asking the patron her name as the associate was going to report her. It was quite shocking Unfortunately, I have seen poor behavior from some (not all) associates here over the years. Another time a patron was shopping and had a pile or clothing on the counter - then she asked to use the bathroom (she was not done shopping, but needed the restroom). An associate told her she could not use the bathroom unless she both something. The poor woman had to leave her future purchases to find a restroom elsewhere And - I asked one if I had Talbot rewards, and was told they do not have to look them up and will not honor them Whoever runs this store needs to get a firm hand on the associates, as I will not return until they do And - if anyone knows how I can report this associate to higher ups, please let me know

Darryl is very fair and looks over your jewelry and gives you a fair price for re sell. Nice…read moredejection of jewelry to buy,

Owner was very easy to work with. I had him resize 3 rings for me and they came out perfect! And he…read morecleaned them as well. Super nice guy and very knowledgeable and professional. I will be going back to see him next week with a couple of broken bracelets I need repaired.

Fixed my rings at a reasonable price quick honest. Neat stuff in the store. Wound up buying gifts…read morefor family

I was looking for a very specific chain and pendant for a birthday gift. I saw both on the website…read moreand decided to call and inquire. Amy took my call and the service could not have been better! She put the 2 pieces together and sent me pictures to confirm it was exactly what I wanted. I asked Amy if there was any way to have it delivered to Wedmore Place so I could get it when I arrived, and after a few minutes, she confirmed they could do that! My wife was so excited and surprised! She absolutely loved the necklace and the pendant. Thank you all so much for making her birthday special. You out did yourselves and I appreciate it greatly! Sincerely, Shane Schaffer

Very nice gentleman took excellent care of me. Had to have a ring expanded (too many good Yelp…read moremeals I guess) , and he did an excellent job. As he warned me, he might need to add some extra gold, which he did, but even with that the price was reasonable and you cant see where the repair is. Pattern on ring was matched perfectly. Great job!

Laney's offered a lot of benefits I couldn't get from shopping for wedding bands online. I've made…read moreseveral visits and both Doug and Rebekah were helpful each time. Rebekah took the time to explain our options and guide us through decisions. We felt informed and confident about our purchases instead of pressured into spending money. They are truly full-service, and took care of sizing, engraving, and sample ordering without additional charge. Their communication is clear and timely. Working with them was enjoyable and I recommend Laney's!