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    Mousumi Chanda-Kim, MD

    3.7 (9 reviews)
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    Seton Family of Doctors at Hays

    Seton Family of Doctors at Hays

    2.7(17 reviews)
    0.0 mi

    The most basic of all of your healthcare decisions is who you want your provider to be. I've been a…read morepatient here for about 5 years and have had a couple of different doctors during that period. Unfortunately, both have left Seton, with the most recent one just having departed on 1/1/19. Seton notified me in a letter dated 11/27/18. Here are pertinent points from that letter: "* If you currently have an appointment scheduled after December 31st with Dr. XXXX, one of our staff will contact you to reschedule with another Seton physician, and ensure the smooth transition of your care. * We are also pleased to announce that XXXX XXXX XXXX, MD, Family Medicine will be relocating to Seton Family of Doctors at Hays and accepting new patients beginning January 14, 2019. * Alternatively, please feel free to contact us, (512) 504-0855, if you have any questions, would like to obtain a copy of your patient record, or choose to arrange transfer of your records to another physician." I didn't have an appointment scheduled but needed one so I called. I told them who I would like to see at the practice and they told me "no." They assured me that the letter clearly explained that I had to see the new doctor at the practice. I told them that them letter said nothing of the sort. Never mind the fact that I was due for a follow up before the new MD was seeing patients. I guess they figured a couple of weeks wasn't a matter of life and death. They were insistent. They were complete a--holes. And they still are. If you want any say in your care, go elsewhere. The one thing you will not find here is caring about what you want.

    We lucked out when we found the Seton Family of Doctors at Hays. We started out with Dr. Clampitt…read morewho moved to Colorado, and then found Dr. Valla. She is fantastic and we're glad to have her as our Primary Care Physician. She is the definition of what a Primary Care doctor should be. She familiarizes herself with your whole medical history and determines if you need to be examined further by a specialist. Then I found Dr. Wenzel... probably the very best Endocrinologist I've ever met. I left my last Diabetes doctor because I only saw the actual doctor twice in the year-1/2 I went there. Dr. Wenzel was very thorough, spent a good amount of time with me, and was kind enough to phone me (on a Saturday morning) to deliver the results of my lab work. Unbelievable! Needless to say. He's the ONLY endocrinologist I ever want to see. It's not just the wonderful Doctors at Seton, but also the Staff. From Reception to Nurses and PAs, you feel welcomed and cared for every visit. They also have their own Lab on site and it sure beats going to one of those places where you wait for a long time just to give a little blood. The Phlebotomist is the best I've ever seen. Never a bruise or sting. Smooth as glass. Seton also has the very best Patient Portal I've ever seen. It's easy to get a message to or from the Doctors, manage appointments, pay bills, and view test results. I just love this Medical Team and am happy to live close enough to use them exclusively.

    Austin Regional Clinic: ARC Kyle Plum Creek - Dr Raymond Teoh

    Austin Regional Clinic: ARC Kyle Plum Creek

    2.5(99 reviews)
    1.3 mi

    Horrible service. You can't even call they allow their patients to sit on hold for hours. They…read moreupload wrong labs of other patients in charts. I was supposed to get an mri order and they never ordered it and the doctor that saw me is on leave and the other doctors are refusing to order the mri and I can't even use my hand properly. I paid for that visit. They do not help new patients with the MyChart code so I can't even access my account every number you call you sit on hold for hours. Find a smaller clinic this place will just frustrate you and not get you the proper care.

    I have seen a multiple specialists at this clinic and never get anything from them, except a bill…read more I've seen the podiatrist, the ENT, and most recently the Rheumatologist, each not doing much for me besides a quick look. I went to this rheumatologist recently for chronic, severe pain for several decades, which I have seen multiple doctors for. I told him all my symptoms which I have done extensive research on, because nobody will ever give me any real answers or help. He asked me for my "worst two symptoms" instead of recognizing and evaluating all of them together. Then he ordered a bunch of bloodwork and X-rays (which I did) and told me to come back to discuss in a week. I told him that my bloodwork always comes back normal but bloodwork and X-rays don't show markers for what I think I have. He looked at my "normal" bloodwork and X-rays that he had me do and sent me a message that everything was normal and I don't need a follow up appointment. No medication treatment, no physical therapy referral, no diagnosis or even MRIs, and no deeper evaluation at all. He just told me that if I have any skin patch flare ups again, I need to go to yet another specialist to test that. I've read that the diagnosis for this disease is done in office through evaluation of accumulation of specific symptoms, not through bloodwork and X-rays. Instead I was dismissed once again and passed on to other specialists. I messaged them back twice about these frustrations and was ignored. But I'll definitely get billed.

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    Austin Regional Clinic: ARC Kyle Plum Creek
    Austin Regional Clinic: ARC Kyle Plum Creek
    Austin Regional Clinic: ARC Kyle Plum Creek - Austin Regional Clinic | Accessible, Reliable, Convenient

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    Austin Regional Clinic | Accessible, Reliable, Convenient

    Mousumi Chanda-Kim, MD - internalmed - Updated October 2026

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