Very annoyed that my son's car was just at caliber collision for A month. They put a new number…read moreon. And it cracked out of nowhere. And now they want to charge us 2,000 dollars for another new bumper. They are saying it happened from cold weather. Im sorry its from crap parts and crap work. A bumper should not just Crack from cold weather. Not a brand new bumper. And they advertise life time warranty. What's the warranty for then. Money grabers grabbers

After calling to explain my situation, I recently stopped by to ask some questions on some cosmetic…read moreupdates to my VW.. I explained that I wasn't sure if I would proceed with the recommendations The person I spoke with, Frank, could not have been more helpful. Totall pros.

Such a pleasant experience during a stressful time! My wife hit a deer and I brought her Durango…read moreto get repaired at Beachwood Auto Body. The body and paint work was absolutely outstanding and the customer service here is second to none! A real family run business that truly puts the customer first. Highly recommended!!!

It's no secret that I'm obsessed with my car. A lot of the work (chrome delete, side stickers,…read moreinterior details) I have done myself just watching YouTube videos. I invested in PPF and ceramic coating at Daylan's Mobile Detailing LLC. because this will be a 10 year car for me no doubt. After having several issues with the tint, I finally took it to Tronix Autosports who totally got it right!! You'd think all was well and good, yeah? I've changed her name from NOTORIOUS R. E. D. to Christine. Like the Stephen King book. I had an extremely nasty accident two weeks ago. Thankfully no damage to the body but smashed the tire into a curb doing 35-40mph around a bend. I had it towed to Collision Correctors and opted to pay out of pocket, hoping that it was just the rim and tire. Unfortunately, it was A LOT more than that. As they got more and more involved, Jay and his team saw that this was a $3000 job. I panicked because I hadn't filed an insurance claim or an accident report. Jay and Rich (the owner) both reassured me that it wasn't too late (I actually filed the Geico claim YESTERDAY!!). The claims agent came out today to review all of the pictures and receipts, as well as my car. It was approved!! So instead of paying $3000, I only paid my deductible. I could have cried. From start to finish, Jay was in communication with me on where my car was and how the progress was going. I never felt like a nag, he was polite and professional from the moment I dropped my keys off until I got them back today. I know there are a lot of options down here for car repair, but I can't say enough about this shop. I come from a family of mechanics and I know that many women are nervous when taking their car in for work because of the stereotype that we don't know what they're talking about. You won't get this here. I know cars, these guys are honest and fair. They also have a lifetime warranty on their work. You won't find that at most shops. Hopefully "Christine" behaves herself and I don't need any more work done, but if I do, I know where I'm going. To see Jay and his team.

Had no accidents and 20 years and recently had the misfortune of experiencing 2 within a few…read moremonths. This shop took care of my Tesla both times, PERFECTLY. Quality of work was 10/10 and the customer service is next level. Alyssa and Aaron kept me updated at every step and were super helpful with every question and concern I had. Wouldn't recommend anyone else.

It was my misfortune to be in need of a body shop to repair damage on my vehicle. However, I was…read moreextremely fortunate to come across Jack's Body Shop in Toms River, New Jersey, to do the repair. The quality of the work performed at Jack's was superb, My vehicle was completed and returned to me ahead of schedule, and in perfect condition. It was spotless, inside and out. Good customer service is a key factor during these stressful situations. I was fortunate to have Kevin Wickham assigned as the estimator, for the work that was needed on my vehicle. Kevin made for a truly great experience. He provided superior customer service in a professional and courteous manner, and kept me apprised of the status of the repair, all through the process. Kudos to Kevin; he is definitely an asset to your business. I will certainly recommend Kevin and Jack's Body Shop to anyone needing your services.

My experience with Jack's was less than stellar. My 2025 Tesla sat at their shop for MANY weeks,…read morewith no forward motion, and NO updates, unless I called them. They blame Tesla supply chain issues. Ok, maybe. Called on the day my car was supposed to be ready, and was literally told my car is being detailed at the moment, and would be good to go, right on time. Swell. I'm an airline pilot and I could not make their early closing time, as it was a Friday, and they close early. Ok, fine. That's on me, not them. The problem arose when I paid for the balance owed over the phone with a credit card, and made arrangements for them to lock the vehicle outside in the lot. I didn't need the specific key they had, as Teslas can be completely operated by the Tesla App. I arrived, the car is indeed parked outside, left completely unlocked with the original Tesla keycard sitting on top of my final bill, for anyone in the world to walk by and see, or worse, steal. Absolutely nothing would have prevented it. Nothing. So whatever, it wasn't stolen, no biggie...I guess. It gets worse. Much worse. So so when I arrive to pick up my car, there was a Tesla identical to mine that was sitting a far away is off and didn't move the entire time. I was evaluating the condition of my vehicle. Turned out this gentleman identified himself as one of the managers there, and was I happy with the results. I was not, and showed him exactly why I was not. He agreed the car was in horrific shape for customer delivery, and to his credit offered the sun and the moon to make it right. I was too heated then to really come to any terms. Back to the car......The vehicle was in horrific condition. There was body filler (I'm guessing) dust everywhere inside the car outside the car on the windows on the inside on the windows on the outside. It should be noted my cars are kept pristine, garaged, always. I dropped it off pristine, minus the body damage. To add insult to injury, I have a 4K dashcam installed in that vehicle that records through 4 different cameras, audio and visually. Some employee decided to remove the interior camera from my windshield resulting to damage to my LEGALLY installed front window tint. They also unplugged the other cameras, sadly for them, not before I have beautiful 4K footage of the offending event. What they didn't realize is that was no ordinary dashcam. This dashcams live streams to the "cloud". It's designed so that anyone whoever damages your car couldn't just throw away the evidence. It works great. The manager was informed and shown EVERYTHING I claim here. I have lots of photos and videos, which is why this manager approached me in the first place watching me take all of them before I moved the car.So that's plenty enough said. Let me just say in summation that I've been contacted since by many "different" managers....so they have offered heaven and earth over the phone and Facebook messenger. Let me be crystal clear on that. I however that the lack of integrity, the outright lies told to me by employees, precludes me from ever returning there. Maybe if their ONE so-called "Tesla Expert" (he's not) had been the offender that lied to me personally. That told me car was being detailed. Might even be I have video of such expert removing dashcam cameras and ruining a $500 piece of tint film. Never before. Most certainly never again. Integrity is a rare thing nowadays, professing it means nothing.

The staff at Caliber did a great job on my repair. From intake to delivery it was a great…read moreexperience. Great communication throughout! I would use them again, but hope I don't have to :-)

we bought my moms car in for a bumper and they tried adding more stuff to it which caused the…read moreinsurance company to want to total her car. We had to fight them saying the car only needed a bumper that they were just trying to get more money out of the insurance company. It took us 2 months to get her car untotaled and get her car back. the guy John kept lying to us saying he couldn't find parts then he didn't have the paperwork anymore and then he had it. dealing with them was nothing but aggravation, stress and time without a car. We bought my moms car to a different place and had it fixed in one day. Stay far away from this place. giving them one star because I have too

Matt is excellent and I was happy with the work of the shop. Friendly, honest, professional. Thank…read moreyou. Highly recommend.

Just picked up my vehicle a day sooner than anticipated! The estimate was accurate, the work and…read moreattention to detail is unmatched. The staff are all professional and courteous. All around great job by Lacey Collision!

Thank you Shawn!!! Everyone.. bring your cars here!…read moreThank you so much for your help! So very polite and real quick service! My car looks amazing! I will definitely be using you if I need work on my car again. Highly recommended and I will be telling all my friends!

My son brought his Toyota Camry to get some body work and they took advantage of him and over…read morecharged him since he was paying out of pocket. They didn't finish the car as promised , never reset dashboard indicators, leaving car parts missing and then charging more then the amount said for the repair! I think they took advantage of an easy target! Shame on them. Will never recommend them to anyone.

I can't say enough about Auto Craftsman & Collision! My daughter's car was hit twice (while parked)…read morewithin a three week span and I needed to find a place that checked all the boxes. I hit the jackpot! Not only is it conveniently located, but the staff is incredibly talented, friendly, patient, and always ready to answer every question. When I got the car back, it looked brand new! The bodywork and paint job are absolutely flawless. This experience went above and beyond in every way. I highly, highly recommend them!

2 1/2 years ago my insurance paid the owner of the shop (Dan) over $12,000 to replace a fender,…read morebumper, and headlight as well as paint them. I went to a professional that specializes in ppf, wraps, etc. My car got denied service due to such a garbage paint job. I came back to dans shop today to get his opinion on potentially fixing his mistake. He stated "I would love to talk about your paint in court" , "I was driving behind a sand truck, getting sand blasted" , correlating a dirty window with a chip in it to why my hood is painted so horribly as well as my bumper which is missing paint where he inserted the headlights. He simply told me to get out of his shop and he went back in his office. This shop is not reputable, professional, nor do they take responsibility for their horrible craftsmanship. (look elsewhere if you're looking for anything Autobody related, this place has garbage craftsmanship.)