So...I had to ad this review after I noticed that this company isn't a part of the Yelp community…read more I may get banned for saying this....but it is a little known fact that if a company doesn't 'play nice' with Yelp, The reviews will almost ALways be poor. This applies to any and all companies that do not sign up with Yelp. In this case, however-seems pretty accurate, sadly. They've given me the lowest Liability quote out there, so far. I am currently searching for insurance myself, and waiting for these folks to give me a call back. I saw that BBB rates them as a 1.4 out of 5. So....Yeah. I'm going to have a talk with them. If anyone sees this and is interested to hear what happens after I've grilled them about their poor ratings across the board, I'll update.

I am extremely disappointed with the way this claim has been handled by the claim specialist, Jen…read moreSchlier. She was rude, unwilling to listen, and very difficult to communicate with throughout the process. Experiences like this can truly damage a company's reputation. A claims department should be staffed with professionals who know how to treat clients with respect, empathy, and professionalism -- especially during stressful situations involving claims. It is frustrating to pay monthly premiums expecting support when needed, only to feel dismissed when it is time for the company to step up. Based on my experience, I hope the company seriously evaluates the quality of customer service they are providing and the people representing them. I would strongly encourage others to do their research carefully before working with this company.

They were great about following up after the initial request. They followed up with a quote very…read morequickly. Unfortunately, I did not go with them at this time, but will definitely keep them in mind when it's time to renew.

From the owner: Looking for a customer-centric insurance agency? Look no further than the Amanda Clark Insurance…read moreGroup! As a multi-lined business, we offer a wide range of insurance products from various carriers. Our founder, a Christian woman, aims to create a familial atmosphere for all our customers. Plus, we have English-speaking staff as well as translators for Tagalog and Bisaya. Join our community and let us serve you today!

Very professional, friendly and knowledgeable. Kyle was very helpful and concerned about my…read moreinsurance needs.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Lansing, MI area since 2022, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Extremely friendly people and extremely helpful! This is my first time buying a home and they were…read morevery patient answering all of my questions! And very fast on getting back to me! So incredibly happy with the service I've received!

We talked with Customer Service Rep Heather Kim. She was very kind and explained everything,…read moreanswered our questions thoroughly. We would definitely recommend Rathbun if this is how they do business.

Great insurance company to deal with! Very responsive and helpful. HIGHLY RECOMMENDread more

From the owner: COVID-19 - Our goal is to continue to service our State Farm customers as efficiently as possible…read morewhile keeping you and our team healthy. In accordance with Federal and State guidance, our office will be staffed but we will not be allowing customers in the office. Payments (no cash please) and documents can be slid under the door. Payments can be made on statefarm. com by clicking on Pay Insurance Bill with No Login Necessary or by calling our office 24/7. License #: MI-0112283

Great customer service! Highly recommend, got me a lower premium fro my former insurance company!!read more

From the owner: At Elevate Insurance Group we offer a complete range of insurance solutions including Commercial…read moreand Personal Lines and Property and Casualty Insurance along with other real estate fulfillment services to individuals, brokers, lenders, and realtors throughout Michigan and beyond.