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Consumer's Professional Credit Union

3.0 (2 reviews)

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Personal banking

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Lake Trust Credit Union - Lake Trust Credit Union

Lake Trust Credit Union

(8 reviews)

Once again, Lake Trust is changing their online customer interface when there is no apparent need…read morepresented to the customer! What makes it worse is they inconvenience their customers by making them reconnect outside banking accounts. If they were truly concerned for the customers, they would make that process automatic without customer intervention.

I wrote a glowing review for the lake trust credit union on 1/3/23...... it was a review that…read morei really met.......However I was once told you don't know what kind of business you are dealing with until you have a problem.......Well I have had a problem. I had my Autobiography published by a company in Atlanta Georgia in June of 2024. I paid them using my LAKE TRUST DEBIT CARD. On November 13, 2024 this company in Georgia using the numbers from my LAKE TRUST DEBIT CARD asked for $6,971.00........ I don't keep that much money in my checking account so LAKE TRUST transferred money from my saving account to my checking account and gave it to the company in Georgia......I learned of this when in December I went to the LAKE TRUST office to withdraw some money to buy our grandchildren some Christmas presents. I had not heard a word from the company in Georgia neither did I hear from LAKE TRUST.......That day in December I was told that I didn't have any money in my account. I am 88 years old......the people at LAKE TRUST have treated me as if they had a right to just give away my hard eared money without even telling me. In fact when I tried to get a manager to explain how it happened I was asked to leave and to talk to the people in Georgia..... Now i know what kind of company that LAKE UNTRUSTWORTHLY really is. Jack Randall Cook

Consumer's Professional Credit Union - banks - Updated May 2026

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