Tried to reach them on their website with no reply. So much for customer service.read more

Ken is a person who keeps his promises, which makes me feel comfortable and trusts him. My…read moreoriginal deck was terrible: many rotten joists and plywoods. I knew I had to find a decent guy, a gentleman, to do the job for me. I had talked to several BBB companies. At very beginning, I was not so sure what type of man Ken was. Due to the language problem, Ken had his guy, Jim, came again to clarify all the concerns I had. Jim told me Ken was an honest man. Ken did keep his promises. 1) doing the job properly 2) consecutive working days until it was done 3) paid until the job done The most impressive part Ken left to me was: Not only the rotten joists Ken replaced, but also the other unseen rotten joists. (Before the old plywoods were tore down, nobody knew how many pieces of joists were rotten in total.) Ken on the phone just said before the job started to me, "They were just a few pieces of wood. Not a big deal." Ken is a person who wants his job well done. My friend stopped by and observing Ken's crew men doing their jobs. My friend said, "They do it professionally and properly. You are lucky." Ken also emailed me several pictures during the working days, before and after for me to do the comparison. The only complaint I could make was the crew men did not clean the job sites well. I feel I have the obligation to say something. Ken is good. Trust HIM.

A few years ago we went to Sunbury Cedar when it was just under the Alex Fraser bridge and picked…read moreup some strong lattice. I am still happy with that product. However, they shut down. Recently, I saw 'Sunbury' was in Burnaby and only building, not selling supplies for DIY. I wanted a couple of small fences built. The response from Sunbury Fencing, was the following: "Hey there, Thanks for reaching out! We are currently only accepting jobs over $5,000 or 100 linear feet. All the best." Oh, well! I gave the 3 stars for the lattice we picked up and did the work ourselves. Since the new Sunbury hasn't done anything for us, no stars. I guess someone else who needs a longer fence will get proper work done.

From the owner: Sunbury is a dedicated construction company specializing in fencing, decking, and backyard…read morestructures. Our company has been changing the local landscape for decades, quite literally. Since 1974, we've been supplying Greater Vancouver with exceptional service, high quality construction, and professional project management. Our experienced sales team is committed to providing all of our customers with first hand, experienced service. Trust the pro's.

Level One company is very reliable and honest The price I was coted that is what I payed no…read moresurprises I am very happy with my walk in shower is a nice good and clean job Alex the coordinate manager was very nice and cooperating with my needs for the project I would recommend Level One to all my friends and everybody 100%

We are very lucky that we stumbled upon Level One on the internet when we were looking for a…read morecontractor to renovate our small condo in Coal Harbour. None of our friends or families had any recent home renovations done so we relied on our own search on the web. I was in town in September 2008 for a week, interviewed a couple on the 2nd day in town and decided on Level One. The owner came to the condo with an assistant for an assessment, listened to what we wanted to have done and offered a few suggestions. I was given a quote within just a couple of days. After agreeing to the contract, the demolition started the following week! Although it was a small one-bedroom condo, we had our kitchen torn out and replaced with new appliances and cabinetry, all the flooring replaced with bamboo flooring, the bedroom closet gutted and rebuilt, half of the bathroom redone. The project was completed in just 2 months. We are very happy with the process and the quality of the work. We were still living in California at the time of the renovation so all communications were done either by email or over the phone. We received email and photo updates weekly if not more frequently. We were sought approvals for any changes to the plans so we were aware of all changes to the costs all the time. When we walked into our condo a few months later when we moved here, it was exactly how it looked in the picture, even better because we could see it in person. There was a slight problem with the bathroom sink a month after we moved in in March 2009. It was a new product so it needed some tweaking. The owner came back numerous times to make sure it worked. Not only that we were not charged for the visits, he gave us a bottle of wine for the inconvenience caused. We had other renovation projects in the past and Level One is the most reliable contractor we dealt with so far.

We had budget aluminum install a backyard awning- we are so happy with the work and communication…read more We had a few issues and the team was very responsive and corrected things as needed. We were happy with their customer service.

From the owner: Patio Covers, Railings, Gates, Fence, home renovations and repairsread more

Excellent work! very happy with the service price and quality!!! I highly recommend Cypress Railing…read moreand will be using them again

Bobby built a deck for my home here in North Vancouver and I have to say I am very disappointed…read morewith how everything turned out. The quality of the work was done to a very poor standard and nothing met my expectations. When I reached out to Bobby to talk about my concerns, he was extremely rude and basically told me it was my fault because of the type of land my property sits on. I found that response completely unacceptable. I spent good money on this deck and to be dismissed like that was frustrating. I would not recommend Bobby based on my experience.

Blake, Matt, and Microworks helped me with a couple of carpentry projects. Both turned out great…read more The team really listened to the need, charged a fair price, communicated well, and did really great work. I'll work with them again and again!

Prices were higher than two others with comparable materials by a few thousand dollars. Very nice…read moreand professional but not competitive

Their team members are very professional and reasonable price. No matter big or small job they…read moretreat and respect their customer the same way!

From the owner: The Railing Professionals provides affordable solutions for residential and commercial…read moreapplications. Our services include free online estimated quotes, on-site consultation, product supply, and installation. We supply a range of different style railings for your deck, fence or stair needs. We are able to supply railing at a very competitive price without sacrificing quality. We are aware that affordability is a key element to selling a high end product. According to our market survey, customers place equal value on product pricing , quality, and customer service. Railing Professionals is committed to meet those needs. To reflect our commitment we provide complete warranty on all our products.