I recently moved out of Muirwood Garden apartments after living there for a little over a year. The…read moreonly reason I moved was because I was able to purchase my own place. I thoroughly enjoyed living at Muirwood! The amenities of the beautiful pool, valet service for garbage/recycling, new washers and dryers in the laundry rooms and the location are more than enough for me to recommend living there. But I must also mention how great the management is. Gina and Darlene are so nice and accommodating. Very friendly and pleasant always!! Lastly, the apartments themselves are nice and the whole complex is very clean and well maintained. If you are in need of a place to live I highly recommend Muirwood Gardens.

My vehicle gets tires and paint damage in the parking lot here on a regular basis. The staff does…read morenot follow DRE regulations about documenting complaints, so every time is like the first time with the office. I have been making ongoing harassment complaints about Tony Morales, the porter onsite, since 2022, and none of these complaints have been documented anywhere outside my personal file. Tony approaches my car any time he thinks no one is looking, and my car gets more damage in this parking lot than when I lived in West Oakland, or Potrero Hill. Keep all your communication with Sequoia Equities in writing. Start organizing those emails with an Index and summaries, because you will want to be organized when you file complaints with BBB, FTC, and DRE. Residents are not this company's clients; investors are. Residents have no value to the staff of this company, and they will treat you that way. Their job is the real estate and investors. The residents might as well be fertilizer. $30,000 a year in rent is not worth following DRE rules to this organization. But sure, the real estate is in the best condition it's been in for years. Another thing: Renewing your lease. They have an automated system that asks you to renew your lease without viewing the new lease, by just clicking a button in your resident portal. In California they cannot force you to sign a new lease, but three people from this organization pressured me to sign a new lease that would not have been in my best interest. By the way, they sent me this "rent renewal" the day after I complained to their staff. Bypass the drama and go straight the regulatory agencies to avoid retaliation.

So sad to find out that Sergio, our former maintenance manager, has left. I will miss his friendly…read moreface around the apartment complex very much! He was a true treasure to this company and it is so sad to see him go. Also not very happy that our rent has gone up $100+ from last year. Not sure what is going on but I hope they don't raise it too much by the time we renew our lease again because $2600 is A LOT for a 1 bedroom apartment already.

Christian and Guillermo who are Plum Tree Apartments Maintenance Team did a fabulous job replacing…read moreour wall-plate-switch which my husband asked in the office if our wall-plate-switch could be repaired/replaced today and both of them came over and did an excellent job very quickly! Ty everybody in the main office located on the Plum Tree campus for all you do! Leah, Danielle, Musah, Christian and Guillermo we appreciate you all and if we have forgotten anybody in the office, let me know please. Thank you much Joyce and Joel------

Loved my experience today and thought Gregory was very reasonable. Walked away very happy and love…read moremy new finds.

After my initial review, the business owner actually reached out directly to apologize and offered…read morea resolution. I really appreciate that they took the time to listen and made an effort to address what happened. That gesture shows they care about their customers' experiences, so I'm grateful for the follow-up and wanted to share that here. Thank you for the response!

been here for two years and really enjoy my apartment and the view of the park. Everything is…read morealways clean and has easy access to the communal appliances. Franklin Jones is the property manager and does an awesome job. He is always sure that maintenance issues or preventative maintenance is always taken care of promptly. I plan on staying at Marina Hillside for many yeao The only issue or I have is lack of parking, but it is still very much worth it to stay in this community and apartment complex

re-uploading this review since i was harassed by the manager (sat us down to yell at us & threw…read morepolice cards in my face) to remove it when we lived here WORST PLACE TO RENT !!! You will never get a parking spot, even if you were promised one when you signed your lease and the manager is using two.. street parking is impossible with how many cars there are. Have a problem and want to talk to the manager ? Good luck, he's never here. Want to call or email their corporate ? You'll never hear back. The A/C doesn't reach the bedroom, the sinks leak at random times, and you're charged an outrageous maintenance fee. *update* when we moved out the manager wouldn't even look my husband in the face or have a conversation with him. my husband just had a question of what we had to pay for and every time we tried to speak to him, he would walk away.. We really feel like this man took advantage of 2 young adults.. you live and you learn i guess.. don't waste your money here

I'm a current resident for almost 2 years and since then I'v been complaining about a noisy and…read morelaud bathroom air extractor from the unit underneath of my apartment, I have sent Emails to the manager of the building and personally to the maintenance guy but to deaf ear, either too busy? or just don't care, basically every time the tenants underneath turn on the air extractor my apartment vibrates until they desired to turn it off, it's so unpleasant when it's turned on at 5am in the morning! Very neglected management!

I have been a resident since July of 2024 and it was the best thing I could have done for me and my…read moreDog,. I was looking for a place that was nice , clean and Quiet a place where I didn't have to worry about my vehicle being vandalized as well this was my place!. I haven't had any issues . The maintenance Guy who name is Christian gives excellent service he's the only one who keeps the grounds and work orders complete and to do all of this alone says a whole lot about his character!! He's always polite , respectful and I'll never have to worry about being home while he does my request he's always respectful when entering my unit too. they should make more like him! Job well done if you move here you won't be disappointed!

I just want to shout out Moosa! He is the assistant manager…read more When I was first moving I dealt with 2 deaths back to back and he was soo patient waiting for my dogs needed paperwork that kept getting overlooked. He is so personable, always treats me like a person and not just going through the motion of his job. When there are maintenance needs he is right on getting it taken care of, neighbor communications he keeps is friendly without causing people to get all offended and weird. He honestly helps me have peace living here. I have had property managers forget my requests, treat me like a transaction and just make it difficult to relax in my home. Thank you Moosa! You're the best!!! And I totally should've written this months.

I went on vacation had only planned to stay 2 weeks but instead I stayed 2 months so I called the…read moreleasing office and I spoke with Moosa. Asked if there was someone that could water my Plants but he said that he was willing to do it for me I sure appreciated it and called me after it was done. I thank Moose he's the best. Thank you. Patricia Adams

This review is long overdue, and I truly hope people take the time to read it…read more My husband and I moved here in December, and to this day we still pinch ourselves because of the difference living here has made in our lives. We literally look at each other every day with big smiles and say, "We love our new home." Before this, we lived in Pleasant Hill and spent a LOT of time searching for a bigger apartment that was still within a reasonable price range. It honestly felt discouraging at times--either the management was unresponsive, rude, or the places just didn't feel right. Then we found this place... and we truly couldn't believe it. First of all, Angela, the manager, is AH-MAAAZING!! --we literally call her our angel. From the very beginning, she was so warm, helpful, and easy to work with during the tour and application process. But what really makes her stand out is how much she genuinely cares--not just about the property, but about the people who live here. That kind of management is rare. And I don't say that lightly. At our previous place, we dealt with extremely poor and neglectful management--so much so that it actually put our safety at risk. And at other properties we toured, the managers were so rude that it made us think, "Is this what it would be like dealing with you regularly?" Hard pass. Living here has been the complete opposite. If you're someone who values peace and quiet, friendly neighbors who actually say hello back, a dependable maintenance team, and a manager you can truly count on--this is your place. It's a drama-free, respectful community, and that makes all the difference. I promise you, you won't regret it. OH! Btw, the apartments do look like exactly like the photos online.

I just had a tour done with Ms.Angela she was wonderfulllll. She left me feeling so connected with…read morethe property. I would love to live there just based on wanting leasing office staff as amazing, sweet, helpful, and kind as Ms.Angela along with the great prices. She definitely sealed the deal for me and we feel we've found a great place to raise our 1 year old in. Even though we had some deal breakers such as we really wanted an apartment with a gym and washer dryer in unit which we weren't available unfortunately, Ms.Angela was so great with us that we are able to look past those things. She really is great at her job. Thank you mission pines!

Vista Oaks have a great staff. I enjoy working with the property manager. Super professional and…read morefriendly. I highly recommend them. The amenities are clean and well taken care of.

I end up moving out from this hell, the upper management Sherry has no principles no integrity,…read morefrom 1,707.00 sept. 2022 to October 29 2025 the end up charging me 2,747.73, previous balance is that I don't even know we are for, no one gives me an answer only because his previous balance doesn't mean I have to pay, if I pay my rent full every month you delete it included why should I pay previous balances for?, You tried to evict me more than three times, by forcing me pain previous balances, They also do it to other tenants! Is all vindictive harassment, because Was black mold, I have pictures in videos, since then everything has been a nightmare if it's not rental insurance previous balances, to me this is a scam and vindictive harassment. I pick up my belongings and left! I called it a shit hole. I will see them on court!!! Speak up, don't let them getting away with murder. Like they did with poor Melvin a 92 year-old man living sewage coming out of his living room. You've been advice, these people is not to be trusted. I'm so happy I'm out of there., my dog got sick from the mold nobody care.

Updated review: There's been a change in the front office…read more Before there was Madison and Richard. Both of whom were helpful, professional, and kind. A few weeks ago, Madison was transferred by the property management. Now a new person has been assigned, and while she is doing the best that she can, she's still only one person, and the position requires two people. It's not possible for one person to do the job of two. Sadly. it's affecting the caliber of this complex and our happiness about staying here.

This is my fourth year living at this complex. I am updating my review because we are under new…read moremanagement. I am extremely pleased with them. Sarah is the new property manager. She is professional, tenacious, resolves issues that arise in a prompt manner and is always available. Anthony is the new maintenance engineer. He is quick to respond to service requests. I have been having issues with my toilet. He had a plumber come out immediately . I am getting a new toilet today! They both have excellent communication skills. Great job guys!