My vehicle gets tires and paint damage in the parking lot here on a regular basis. The staff does…read morenot follow DRE regulations about documenting complaints, so every time is like the first time with the office. I have been making ongoing harassment complaints about Tony Morales, the porter onsite, since 2022, and none of these complaints have been documented anywhere outside my personal file. Tony approaches my car any time he thinks no one is looking, and my car gets more damage in this parking lot than when I lived in West Oakland, or Potrero Hill. Keep all your communication with Sequoia Equities in writing. Start organizing those emails with an Index and summaries, because you will want to be organized when you file complaints with BBB, FTC, and DRE. Residents are not this company's clients; investors are. Residents have no value to the staff of this company, and they will treat you that way. Their job is the real estate and investors. The residents might as well be fertilizer. $30,000 a year in rent is not worth following DRE rules to this organization. But sure, the real estate is in the best condition it's been in for years. Another thing: Renewing your lease. They have an automated system that asks you to renew your lease without viewing the new lease, by just clicking a button in your resident portal. In California they cannot force you to sign a new lease, but three people from this organization pressured me to sign a new lease that would not have been in my best interest. By the way, they sent me this "rent renewal" the day after I complained to their staff. Bypass the drama and go straight the regulatory agencies to avoid retaliation.

Do not move here if you value your sleep. Dog barking outside every night for a year and they do…read morenothing about it. Been hear 5 years and the place has gone completely down hill. Worst experience of my life. Only wish I moved out sooner

Christian and Guillermo who are Plum Tree Apartments Maintenance Team did a fabulous job replacing…read moreour wall-plate-switch which my husband asked in the office if our wall-plate-switch could be repaired/replaced today and both of them came over and did an excellent job very quickly! Ty everybody in the main office located on the Plum Tree campus for all you do! Leah, Danielle, Musah, Christian and Guillermo we appreciate you all and if we have forgotten anybody in the office, let me know please. Thank you much Joyce and Joel------

I would strongly caution anyone considering living at this apartment complex. My experience here…read morewas extremely frustrating, unprofessional, and honestly felt dishonest from start to finish. The management and office staff were incredibly difficult to deal with and consistently avoided accountability. One of the biggest issues was the security deposit. They advertise it as a "refundable deposit," but then tack on a so-called "nonrefundable cleaning fee" regardless of whether you leave the apartment spotless or clean it yourself. I specifically asked THREE separate times for a copy of the rental agreement or documentation that clearly stated this policy, and they refused to provide it every single time. That alone says a lot. Maintenance issues were another nightmare. My washer and dryer were broken for THREE MONTHS, and despite multiple requests and follow-ups, management offered no urgency, no temporary solution, no compensation, and barely any communication. For an apartment complex charging the amount they do, that level of neglect is unacceptable. What bothered me even more was how they handled serious property issues. I personally have video evidence of staff painting over what appeared to be mold stains instead of properly addressing the problem. Covering up potential mold with paint instead of professionally treating it is irresponsible and concerning, especially for tenants' health and safety. Overall, the staff and management came across as disorganized, dismissive, and more focused on keeping tenants' money than actually helping residents. Communication was poor, promises were rarely followed through on, and every issue became unnecessarily difficult. I rarely leave negative reviews, but people deserve to know what they may be walking into before signing a lease here. Save yourself the stress, document EVERYTHING, and think twice before renting from this complex.

Gregory and his team were very helpful and pricing was super reasonable. I will definitely be on…read morethe look out for his next estate sale. Please check them out and I promise you wont be disappointed. Thank you Gregory and team.

Loved my experience today and thought Gregory was very reasonable. Walked away very happy and love…read moremy new finds.

been here for two years and really enjoy my apartment and the view of the park. Everything is…read morealways clean and has easy access to the communal appliances. Franklin Jones is the property manager and does an awesome job. He is always sure that maintenance issues or preventative maintenance is always taken care of promptly. I plan on staying at Marina Hillside for many yeao The only issue or I have is lack of parking, but it is still very much worth it to stay in this community and apartment complex

re-uploading this review since i was harassed by the manager (sat us down to yell at us & threw…read morepolice cards in my face) to remove it when we lived here WORST PLACE TO RENT !!! You will never get a parking spot, even if you were promised one when you signed your lease and the manager is using two.. street parking is impossible with how many cars there are. Have a problem and want to talk to the manager ? Good luck, he's never here. Want to call or email their corporate ? You'll never hear back. The A/C doesn't reach the bedroom, the sinks leak at random times, and you're charged an outrageous maintenance fee. *update* when we moved out the manager wouldn't even look my husband in the face or have a conversation with him. my husband just had a question of what we had to pay for and every time we tried to speak to him, he would walk away.. We really feel like this man took advantage of 2 young adults.. you live and you learn i guess.. don't waste your money here

I'm a current resident for almost 2 years and since then I'v been complaining about a noisy and…read morelaud bathroom air extractor from the unit underneath of my apartment, I have sent Emails to the manager of the building and personally to the maintenance guy but to deaf ear, either too busy? or just don't care, basically every time the tenants underneath turn on the air extractor my apartment vibrates until they desired to turn it off, it's so unpleasant when it's turned on at 5am in the morning! Very neglected management!

I have been a resident since July of 2024 and it was the best thing I could have done for me and my…read moreDog,. I was looking for a place that was nice , clean and Quiet a place where I didn't have to worry about my vehicle being vandalized as well this was my place!. I haven't had any issues . The maintenance Guy who name is Christian gives excellent service he's the only one who keeps the grounds and work orders complete and to do all of this alone says a whole lot about his character!! He's always polite , respectful and I'll never have to worry about being home while he does my request he's always respectful when entering my unit too. they should make more like him! Job well done if you move here you won't be disappointed!

I just want to shout out Moosa! He is the assistant manager…read more When I was first moving I dealt with 2 deaths back to back and he was soo patient waiting for my dogs needed paperwork that kept getting overlooked. He is so personable, always treats me like a person and not just going through the motion of his job. When there are maintenance needs he is right on getting it taken care of, neighbor communications he keeps is friendly without causing people to get all offended and weird. He honestly helps me have peace living here. I have had property managers forget my requests, treat me like a transaction and just make it difficult to relax in my home. Thank you Moosa! You're the best!!! And I totally should've written this months.

I went on vacation had only planned to stay 2 weeks but instead I stayed 2 months so I called the…read moreleasing office and I spoke with Moosa. Asked if there was someone that could water my Plants but he said that he was willing to do it for me I sure appreciated it and called me after it was done. I thank Moose he's the best. Thank you. Patricia Adams

This review is long overdue, and I truly hope people take the time to read it…read more My husband and I moved here in December, and to this day we still pinch ourselves because of the difference living here has made in our lives. We literally look at each other every day with big smiles and say, "We love our new home." Before this, we lived in Pleasant Hill and spent a LOT of time searching for a bigger apartment that was still within a reasonable price range. It honestly felt discouraging at times--either the management was unresponsive, rude, or the places just didn't feel right. Then we found this place... and we truly couldn't believe it. First of all, Angela, the manager, is AH-MAAAZING!! --we literally call her our angel. From the very beginning, she was so warm, helpful, and easy to work with during the tour and application process. But what really makes her stand out is how much she genuinely cares--not just about the property, but about the people who live here. That kind of management is rare. And I don't say that lightly. At our previous place, we dealt with extremely poor and neglectful management--so much so that it actually put our safety at risk. And at other properties we toured, the managers were so rude that it made us think, "Is this what it would be like dealing with you regularly?" Hard pass. Living here has been the complete opposite. If you're someone who values peace and quiet, friendly neighbors who actually say hello back, a dependable maintenance team, and a manager you can truly count on--this is your place. It's a drama-free, respectful community, and that makes all the difference. I promise you, you won't regret it. OH! Btw, the apartments do look like exactly like the photos online.

Love the property and adore the manager Angela!…read more Always so professional and friendly! Looked at alot of other places and selected this one because of the location and customer service.

If you're going to rent Apt 205 READ !!!! I rented from…read moreMarch-Aug should have been shorter but we were told that the new apartment is being "renovated" took 1.5 months. Since the first day the apartment smelled like cigarettes, didnt think much of it. BUT IT CONTINUED! The downstairs guy smoked everyday , i finally obtained proof. Cameras dont lie. I have kids , I complained to the office everyday the smoke will get worse! They claim to send "maintenance" when he smokes himself on the property as well. Crazy. I received property damage from upstairs neighbors dumping water ON MY DOG and belongings. I have him on camera under the influence screaming at my wife. Filed complaint police report , nothing to be done! The process to transfer was a nightmare , zero knowledge from the manager making us spend hundreds here then few thousand there random charges she doesnt even understand herself. Im a father of three respectful others around the apartment knew us and KNOW THAT 105 is a smoker!! So if you want high electric bill from running purifiers all day paying close to 400$ a month in pg&e be my guest. They do ABSOLUTELY NOTHING TO HELP. I have all the proof with the smoke. Best of luck renting here its a nightmare!!!! I have pictures and videos

I end up moving out from this hell, the upper management Sherry has no principles no integrity,…read morefrom 1,707.00 sept. 2022 to October 29 2025 the end up charging me 2,747.73, previous balance is that I don't even know we are for, no one gives me an answer only because his previous balance doesn't mean I have to pay, if I pay my rent full every month you delete it included why should I pay previous balances for?, You tried to evict me more than three times, by forcing me pain previous balances, They also do it to other tenants! Is all vindictive harassment, because Was black mold, I have pictures in videos, since then everything has been a nightmare if it's not rental insurance previous balances, to me this is a scam and vindictive harassment. I pick up my belongings and left! I called it a shit hole. I will see them on court!!! Speak up, don't let them getting away with murder. Like they did with poor Melvin a 92 year-old man living sewage coming out of his living room. You've been advice, these people is not to be trusted. I'm so happy I'm out of there., my dog got sick from the mold nobody care.

Updated review: There's been a change in the front office…read more Before there was Madison and Richard. Both of whom were helpful, professional, and kind. A few weeks ago, Madison was transferred by the property management. Now a new person has been assigned, and while she is doing the best that she can, she's still only one person, and the position requires two people. It's not possible for one person to do the job of two. Sadly. it's affecting the caliber of this complex and our happiness about staying here.

This is my fourth year living at this complex. I am updating my review because we are under new…read moremanagement. I am extremely pleased with them. Sarah is the new property manager. She is professional, tenacious, resolves issues that arise in a prompt manner and is always available. Anthony is the new maintenance engineer. He is quick to respond to service requests. I have been having issues with my toilet. He had a plumber come out immediately . I am getting a new toilet today! They both have excellent communication skills. Great job guys!