We ABSOLUTELY LOOOOVE this place!! We got two rescue dogs…read moreand we only go here for their dog food. We even got both dogs their new collars here.

this store had everything I was looking for and more. I left feeling accomplished. I live an hour…read moreaway from any Pet Supplies Plus store so it was great to get what I needed while I was away from home

This review is for the grooming department- it is so hard for me to find someone that I trust with…read moremy dog. He has high anxiety with anyone other than my husband and myself. When I scheduled an appointment for his first professional nail grind a few months ago I was unsure of how it was going to go Desiree, one of the groomers was very reassuring and allowed me to stay with my dog while she did his nails in the Self Bathe area. Knowing that we have a place to go where he is taken care of means the world to us! Here's a sweet picture of him after one of his baths! He is clearly not a fan of the blow dryer either.

I love Paw of the family!! We moved here 3 years ago and I was happy for find a local small…read morebusiness to get my products for my dogs from! The staff is soo friendly and knowledgeable! Alex groomed Mooky today and he was soo happy w her!!

I needed my lawnmower repaired and didn't have the time to do it myself. The good folks at D&L did…read morean excellent job for a fair price. I would use them again. A bit of warning (customers of D&L stores in other North Texas towns probably already know this): if you need small engine repair, you're better off taking it directly to the Gainsville location. The other locations will ship it to the Gainsville location for repair. This could add an extra 2 weeks to the total time because they all only ship one day per week.

I love this store,the staff is friendly & helpful.The store is clean & well organized.Prices are…read morecomparable.

Just had a dog food emergency and i was too far from my typical petco/petsmart location so i…read moredecided to spend a little more and go to this dog boutique a few doors from my office and i was shocked at how helpful they were. And to my surprise it was a lot cheaper for way better quality food and on the way out i got some cute dog cookies. My dog Charlie absolutely loved both and you gained a new loyal customer!!! Thank you again!!

Upper paw is truly the best pet shop in Dallas. So helpful and so nice. Support local businesses!!!!read more

This store is a Top Notch, always very kind and helpful. lately I have been ordering pick up and my…read moreorder is ready in less than 15 min. They always call me to let me know and when I show up for pick up they are very fast. they have a wide range of products and of course my pets favorites!

Mixed reviews here: I love the self bathing station options, but the staff experience regrettably…read moreranges from meh to friendly vibes. Today was my fourth visit here, and the young man working the counter this afternoon, guessing about late high school age to early 20s, could not have been nicer or more welcoming. Due to the heat and multiple dogs, I had to make separate trips in today. On my first visit, an attendant was diligently, cleaning vacated, tubs, and restocking towels. She was courteous and even pointed the way to a freshly disinfected station. The only less than stellar thing that occurred during my visit was that another patron failed to keep good control of her dog which promptly ran up and goosed me from behind and then proceeded to stick its face in my dog's face. Fortunately, my non-dog reactive dog was the one I was currently bathing. Pet supplies plus cannot control this type of situation and this was completely an owner issue which she recognized and apologized for but an interaction like this could go badly. I know square footage is costly, but it would be very nice if in future buildings greater space could be allotted between bays when they are across from each other or have a single wall of bathing bays because this animal approached suddenly and from behind and due to the air blower being in use, I did not hear it approach. On my second visit, roughly 45 minutes after the first, the same individual was working the check out lane and again pleasantly greeted me upon arrival and punched my card. Upon entering the bathing area, I was disappointed to see that one patron had grabbed at least four towels and that there were no towels remaining at all on the rack. I should have exited and gone to the front at that point and requested towels because no one ever came to the bathing area while I was there. Two additional patrons arrived after me. I typically hose down my station and then wipe the tub with a used towle to try and keep it nice for the next person as well as sopping up any water that may be on the floor in my vicinity. Because there were no towels, this was not possible. As I was exiting the store, I did make the four staff members engaged in conversation at the front of the store aware that there were no towels left and that there were still two patrons using the bathing area with large dogs. Only the friendly young man who had greeted me upon my entry acknowledged me. I always keep towels in my car because I take the dogs places where they're likely to get muddy or excessively dirty so it was no big deal to use my own for my second dog but know that some clients might not appreciate taking home a mostly wet dog. I really want to like this location, and I recognize that using a punch card which equates to $12 a bath is a great deal. However, a smile and a wave and having amenities available that you advertised will be would be most appreciated in the future.

My doggie baby enjoys the frequent visits to this location which offers a nice variety of pet…read morestuff. Staff is usually friendly and helpful...USUALLY!! It's like night and day depending on who's working. The younger staff will hold an entire conversation and never acknowledge you. Thank goodness me and Lady are self sufficient and know our way around the store. We shall return!

I can't say enough good things about Margie! From the moment we walk in, the experience is always…read morenothing short of amazing. My pup is usually a bit nervous about grooming, but they treated him with so much care, patience, and love that he was totally at ease and that's saying a lot! The grooming itself was flawless his coat has never looked shinier, his cut was perfect, and he smelled amazing (without that overpowering perfume some places use). Every detail was clearly done with precision and pride. What really sets them apart, though, is the genuine passion they have for animals. They took the time to ask about my dog's personality, preferences, and any sensitivities before getting started. That personal touch made a big difference. If you're looking for someone who's not only skilled but also truly loves what they do, look no further. We've found our forever groomer. We also tried the new groomer and they were amazing too.

Pet Supermarket is incredibly convenient, whether I need to run in for a last-minute emergency item…read moreor am stocking up on essentials in advance. The store is always well-organized and easy to navigate. Plus, a lot of people don't know this, but they actually price match! It's a great peace-of-mind perk that saves me time and money. Highly recommend!

Cute little pet store. The staff are always helpful & friendly. It's my favorite pet store in…read moreDenton.

I asked her name because she's always extra helpful, personable and fun - Kylie is an amazing…read moreassociate who clearly loves animals and has good product knowledge. She helped with my return and gave recommendations about items I was curious about. She was easy to talk to and made me want to bring my dog for a visit soon!

We went to this place for the first time, the Pet Supermarket, because it is so close to our house,…read moreand we wanted to try it out. EXCELLENT customer service! We have been to the store twice, and each time, greeted with a smile, and an associate asks how they can help. The associate we dealt with was kind and knowledgeable. They helped us pick food, appropriate treats for a puppy, and toys; I Highly recommend this store. I like shopping here because there is always someone to help you and I don't have to search for someone to ask a question. Great selection of quality foods and treats that I can feel good about giving my dogs. They also have a bath station available at different prices. It starts from $10. You can bathe your dog with all the facilities, dryer, shampoo, and towels, where available, and the station is clean and tidy.

I'm beyond relieved that I found my go-to spot for my fresh-water aquarium needs. I recently…read moreupsized my tank and had some questions about a few issues I had going on with my water. Darren was so patient and kind enough to explain what I did wrong and what I can do in the future to prevent the issues I was having. He (Darren) even went as far as walking me through how to use my test kit & said if I had any issues to give him a call and he'd walk me through it. I can't thank Pet World enough for the exceptional service that was provided to me. I would also like to add that the younger gentleman that was in the back working was very knowledgeable & was eager to answer any questions I had. All around a great experience!

Everything went great! Darin made great recommendations on the tank and equipment. The filter…read moresystem is amazing. He delivered everything and told us how to set it up. Our turtle is very happy with her new home.