I ordered from this location for our office work party, and I have to say, the customer service was exceptional! I called ahead because I had a few questions and wasn't completely sure about what I needed. As someone who has worked in customer service myself, I completely understand that those calls can sometimes be challenging. The cashier was kind enough to hand the phone over to the owner/manager (I unfortunately didn't catch his name), and from that moment all the way through delivery, he went above and beyond to make sure everything was taken care of. He was patient, helpful, attentive, and genuinely made me feel like my order mattered. The level of service really stood out to me, and I truly appreciated the effort he put into making sure everything went smoothly for our office party. Great customer service deserves to be recognized, and I definitely wanted to give credit where it's due! read more

Used a $25 Meal Deal coupon through the app that was not clearly explained, resulting in missing items from my order. This is an app UX issue, not user error. An employee acknowledged the confusion and offered a resolution, but when I called back, the manager refused to honor it, was dismissive, and ended the call when I mentioned escalating the issue. Between the unclear app experience and unprofessional management, I won't be ordering from this location again and neither should you. read more

Everything they touch it dies. We were at Temescal Street Fair a few days ago. We went inside and ordered pizza and beer. They had locked the restrooms and won't allow anybody to use it.. It's a community event and people are spending money. Why not let customers use the restroom. It wouldn't cost much for water and toilet paper. read more

Awful experience. I was the only other customer in the restaurant and they told a group of Black boys they were disturbing other customers. Wrong. They did it because I hesitated coming in because the workers were shaking their heads at the boys, but I thought they were trying to tell me they're closing. They said it was none of my business though I placed an order and they were talking on my behalf, it literally is. Appalling behavior. Telling everyone around about this god awful experience. This is not Oakland friendly behavior. read more

We used the app to order a "Loyalty" discount on Wednesday, Christmas Eve. Well the scrooge at this Mountain Mikes claimed the app caused a problem and so we won't get what we paid for, which was more than just a pepperoni pizza. At some point, later after just the pizza was delivered (and not the side and the soda) an employee realized we were over charged and told us to call back to get the mistake corrected with a free pizza. We called today and they won't honor this, so with that, this location has overcharged $$ and is dishonorable. I highly recommend ANY of the many other pizza places around rather than run the risk of having this happen to you. It's terrible behavior by them, insanely poor customer service and honestly theft as they charged too much for not everything we received. We have raised this up to Corporate as well. Don't be a franchise owner if you don't want to honor the discounts that Corporate presents in the app. And if the app is at fault, NOTE: this is not the paying customer's fault. Everyone has been forewarned. read more

Went for buffet lunch. Salad and pizza. Salad bar was mostly empty. Brown lettuce and fake bacon bits. The pizza looked and tasted like it was made yesterday. Dried out like what you would get at a back water gas station. Very disappointing to find in an area where the bar for food way higher that this. Sad. Don't waste your money there read more

The best chain restaurant for pizza. Didn't want beer when this place opened. Quality food for sure with an interesting atmosphere. Went here for a birthday dinner earlier this year! read more

This pizza ok mine was dry the other day but it's always clean and great customer service

I ordered X-Large pepperoni pizza With xtra sauce But when I got home the pizza was dry ! Like barely any sauce. I called and the lady said they weight it out and it should have been extra sauce. I did not get an apology or anything. Crazy! With the tip, the pizza was 50 bucks!! I should have gone to little Caesars They always get the sauce right. Sadly disappointed The pizza was not good either I'm not returning ! 2 stars is generous read more

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Good people Good food Been ordering ones or twice a month so far so good keep up I like how they use light cheese read more

I love Mountain Mike's pizza. This was my 1st time at this location and the pizza is consistent with the franchise. I called in for a pick up. The pizza was hot and ready when I arrived. The restaurant is located in a small strip mall so there is parking out front. The staff was nice and the location is a nice size, great for large groups. I took off a star bc when I checked in on yelp they wouldn't let me use the 10% off coupon. I was told I needed to order online. I never had an issue using this coupon at other locations. read more

Mountain Mike's Pizza - Medium pepperoni - Pizza Near Me - Oakland, California

Mountain Mike's in North Oakland is located conveniently next to the laundromat. They have a Tuesday special. Located in a little mall between McDonald's and woke foods. I bough a large pizza and large Pepsi with tip it was about $35.00. Not bad in these rough times. They have nice seating, and a giant crystal clear big screen television! The pizza was made in about 25 minutes. Service was totally thorough on the options available. The restaurant was immaculately clean. I give Mountain Mike's 5 stars! A bonus, they opened before 11:00 for orders. I purchased one pizza for my mechanic with a soda, and delivered it. Tip: when you have a great mechanic, get the guys a pizza! What took me back to get a pizza for myself? Have you ever delivered a pizza without taking a slice for yourself? The service was so friendly, patient and very versed in all the options, that I went back for another for myself. As you can see in the photo, the pizza is made with very fresh everything! There was plenty of cheese packets available. Everything you want in a pizza place, friendly, clean, fast, no pressure, and a giant big screen. It gets Five Stars from the Five-Star-Reviewer! read more

Mountain Mike's Pizza - Delicious pizza 1/2 and 1/2. - Pizza Near Me - Oakland, California

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I was walking my dog last night and saw a sign that said "40% off large pizzas on Tuesday nights." I had no plans for dinner, so I thought why not? I ordered the McKinley for pick up at 5:50 when I would be back from walking my dog around the block. I got back at 5:45 and my pizza was in the oven. I waited outside and at exactly 5:50 my pizza was ready! I carried it home and the smell was tantalizing. I opened the box and the pizza was hot and looked delicious. I dug right in and was not disappointed! The bottom crust was crunchy, the cheese perfectly melted, with the right amount of toppings. With the 40% off, the total price was $21 and I will be able to eat it for at least 5 meals. I might have to make this my weekly Tuesday night dinner. read more

Mountain Mike's Pizza - Outside - Pizza Near Me - Oakland, California

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Ham sandwich had almost no ham. It's the saddest sandwich ever. I am so bummed out. I was counting on this item for dinner. It's the feeling of being so dissatisfied, in the shape of a sandwich. read more

Mountain Mike's Pizza - Ham Cliff Hanger Sandwich - Pizza Near Me - Oakland, California

I was planning to be on the low with Netflix on a Friday night and recalled Yelp East Bay post a picture of a Pepperoni Pizza. I DM'd Emma W, our CM, to see if the pie was legit. A resounding YES was her response. I was running errands and lunching with my BFF, so ordered using the Yelp app and the link to this location with an afternoon carry out. Ready at the schedule time! Had a little slice. Delicious! read more

Mountain Mike's Pizza - Used the Yelp app to order my Pepperoni Pizza! - Pizza Near Me - Oakland, California

Placed an online order at 9pm and it said it would come around 9:45pm. At 9:57 we called the location to ask for an update. At first the MM person seemed like she wasn't aware of our order, but she said she found the order after we provided the order number. She said it had gone out for delivery already and should arrive at our house any minute. For reference, we live only 5 min away from the restaurant. It's now 10:50pm and no pizza. The location closed at 10pm so now we have no options... We'll be calling back tomorrow to ask for a refund. I'm bummed bc I usually like MM pizza, but I hadn't tried this location before. read more

Initially, the lady who took my order was nice, however, when it came to delivering my order the guy who delivered it went to the wrong building. Instead of admit they were wrong, he and the initial lady tried to blame me. They talked me into getting another one ( even though I wanted to cancel), i was concerned about them spitting in my food, I accepted it because my company was paying. They were late again so I threw it away.THEY ARE TERRIBLE. read more

Totally incompetent, no English can't answer basic questions, like how many people does a large feed. I don't even want to know what quality the food is. I left and went to the other location in el Cerrito. Way better! read more

I usually don't report micro aggressions but I am truly over business with employees who are rude because their families own that particular business. I didn't even get to order because I was so frustrated. I was walking into the restaurant and the cook was a few steps a head of me. I wasn't expecting him to hold the door open for me but he purposely opened the door just enough for him to walk through and close on me. At first I thought it was a rude customer but I watched him walk in the back. I asked the cashier who he was and she said he didn't work there and was the owners nephew. I'm thinking so the owners nephew who doesn't work who just came in from outside and walked into the cooking area doesn't work there? That's disgusting and unsanitary especially if you don't work there.Her lie however didn't have time to play out because I than watched him wash his hands and put on an apron! As I'm pointing this out the cashier insisted he didn't work there. I decided to just leave at this point and go across the street to Round Tables Pizza. Who wants to spend money in a place that treats customers like crap. He didn't want to at least open the door wide enough when he walked in so it didn't close on me why would I trust him to make anything for me and it be safe for me to eat. The gag is I only wanted to leave my home enjoy an all you can eat salad and a happy hour wine while reading a book. I'm not saying they are racist but in Oakland in An area that was gentrified and homes tore down so businesses like this can thrive the least you can do is be kind to a black woman patronizing your empty business. I won't be spending money there again! read more

They need to update their yelp hours. Nothing worse than getting dressed and making the drive somewhere after looking up the hours, to pull into a closed restaurant. read more

One time my friends and I went on a pizza run and compared pizzas from all the big chains near us and drumroll... Mountain Mike's was the clear winner! Tonight we wanted pizza and my default recommendation was Mountain Mike's- it hasn't disappointed yet. The crust really makes a pizza, and the crust here is the perfect thickness with that crisp bottom that makes it fun to bite into a slice. They're very generous with the toppings, especially for the combination pizza, and so each slice has a nice mix of what you want. I'm not a fan of pineapples on pizza but we had some stans in our group who wanted the Hawaiian pizza so i gave it a try and actually- it was pretty good! It wasn't too pineapple-forward, so you still got a good taste of the bacon and sweetness from BBQ sauce. I think the best part of this experience was watching everyone's jaws drop when we passed around the pizza box to feel how hefty it was. A heavy pizza in terms of weight but it doesn't make you feel too heavy/gross after eating it! read more

Mountain Mike's Pizza - The Everest (combo) & Pineapple Chicken Luau - Pizza Near Me - Oakland, California

Once I landed back in California, I had to get a "at home" reboot-so I had to go to Mountain Mikes. Not, normally not much of a meat eater, but, many memories were made eating an Everest or Chicken Luau pizza! So, after touching down, I made my order of an Everest. Small. Came to $15 and it was totally worth it! It fed me and my sister, and we both don't play when it comes to eating! Perfect amount of meat, perfect amount of cheese and veggies!! Since I couldn't grab a beer to go I had to stop at the liquor store. Perfect homecoming!!! read more

Pizza is wonderful 5 out of 5 the crew is fabulous very very friendly and the games is amazing read more

The service is quick they stay open late but their pizza is never consistent, I guess it depends on who's working and if they want to add a special touch. read more

I love this place. I use to live in San Francisco and there were never a Mountain Mike's around. So we always settled for another pizza place. When we moved to Oakland, we ordered from round table, which was a complete disappointment. They got 2 pizza wrong and when the remade it, it was a complete sloppy mess. So we looked at the closest pizza places around our area and mountain mikes showed up. My husband and I ordered two small pizzas, but it was enough for 2 meals. They quoted us a 46 min delivery time, but they came in 30!! The pizza had a generous amount of toppings and the perfect amount of cheese. The crust had a perfect crunch and the dough was not too doughy! I ordered a pepperoni pizza and I love how the pepperonis curl up! My husband ordered a pizza with pineapple, chicken, and bacon with light amount of cheese and they cooked it to perfection! My husband is hard to please and the pizza that was made for him met his expectations!! read more

Mountain Mike's Pizza - Classic Pepperoni Pizza! So perfect and delicious! - Pizza Near Me - Oakland, California

Pretty good, with good service. they have free refills on drinks iirc, which is always a plus. their mozarella sticks are good but don't come with marinara by default, which I didn't realize until I had taken my order home :(. read more

I was charged twice and sent thru different employees when I called who each told me the owner/manager would call me. I went to the restaurant like 5 times within 3 days to get some more of the run around. I had to dispute it with my bank. $70 for 2 pizzas is what they charged me. read more

Mountain Mike's Pizza - Pizza Near Me - Oakland, California

By far the nest tasting, chicken, pizza and garlic knotts. Food was phenomenal 8/15/24

First time trying them and they were great!!!!! I would definitely get more pizza here again. We lad the meat lovers and it fed everyone in the family of 4 with no problem. Delivery was fast and we got it hot Can't wait to try it again read more

Mountain mikes pizza is a great place to get your pizza fix. They have various pizzas and a full on salad bar. I went in and ordered two pizzas with different toppings on each half. I got the pineapple chicken luau (love pineapple), and Margherita. Our wonderful host suggested two of her favorites and we had to try. Our host Maria, Maria was so sweet and welcoming she definitely made our visit not just your typical one. Parking, they have their own lot, woo-hoo. Not many places do in this area. Overall, good pizza and Great service. read more

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The best cheap pizza around. Their pepperoni is awesome. It's extra crispy and flavorful, and they never skimp. Our go-to spot for late night food in the Temescal area! read more

Disgusting Place .... i guess not all these pizza places keep the same standard i got a pizza at this location and their products they were using in my pizza was Expired BLACK olives TASTED funny Disgusting Like it's been out the fridge or not enough temperature or Either is old olives, made burp the disgusting flavor all day long. PRICE is not worth to pay for something that will make you SICK.... do not buy at this location. they don't have food cooling log or not enough knowledge of rotating their products .. KM OR GM who runs this place better check your Products FIFO other wise today was me having a bad experience with heartburns because of your expired CAN OLIVES. tomorrow will be someone else and you will loose customers keep more attention to your FOOD quality. read more

The customer service at this restaurant is horrible. They messed up my order, was supposed to fix it and NEVER made it right. manager never called me back and I spent over $50 for a small pizza, 6 wings and some mozzarella cheese sticks. Will NEVER order from them again. read more

Just ordered a pizza (3 toppings) and it tastes really bland. The sauce isn't good either. Not ordering here again. read more

I ordered online and went to pick up and they messed up my order entirely :(. Asked for half cheese and half pepperoni, to which they gave me three slices of cheese and 9 of pepperoni. Then I asked for only half of one pizza to have chicken on it and they put chicken on the entire pizza. They also put bacon on three slices of the pizza? When I asked for none on the pizza? Really put a damper on my night was super looking forward to it :(. read more

Waited what seemed like forever...then my pizza came. Good things take time! I was amazed at the amount of toppings. One of the best pizzas I've ever had, and I'm 66 years old so I've had a few. Great job Mountain Mikes in Redlands! I used a Groupon to try it, but will definitely be back and be happy to pay full price for a quality pizza. read more

Great service and tremendous pizza to say the least! Ordered the pizza and they delivered 20min early.

I come here about once a week since I've been working down the street. Their pizza is awesome. And I am very picky. The people are very friendly and very quick. The place is immaculately clean. I highly recommend this place. read more

always 5 stars!! great pizza and great customer service! thanks mountain Mike's on Tuesdays it's either 40 or 60 % off any pizza, read more

Mountain Mike's Pizza - the best employee ever!!! - Pizza Near Me - Oakland, California

this place has declined so badly, been going there for lunch for 6+ years, never encountered such a disappointment as I did today, the female worker behind the counter is awful and sends off negative energy, she is playing music in the place so damn loud, with the cursing words not apparently suited for the little children's ears, and the workers were cheating the paying customers of a variety of different pizzas during a lunch buffet. on top of that her guy friends came in sneezing on purpose next to a paying customers who were dining there, the female worker thought it was funny. but that music being played over the speakers drowned out everyone trying to talk to one another while they were dining in. They could have opened up all the doors to the restaurant so people out on the sidewalks could hear the music. Note to the Owner of this Mountain Mike's: your restaurant is just awful, will not be going back there, Round Table across the street, offers a much better dining in experience! the pizzas are much tastier as well. read more