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Mountain Marble

5.0 (2 reviews)

Services - Mountain Marble

Countertop installation

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2 years ago

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6 years ago

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Precision Countertops - Fireplace in Arabian Nights granite

Precision Countertops

(16 reviews)

We have been looking for new countertops for 2+ years and never found anything that we loved. We…read moreran across Precision Countertops and decided to stop in and just look. We met Chad and he was so helpful. He explained the pros and cons of each material and left us to look at samples. He brought us a drawer from his cabinet, which was close to our kitchen cabinets, so we could see how the countertop would look. We found exactly what we were looking for, and right there, Chad entered our dimensions and provided an estimate. He let us borrow the sample so we could see it in our home and match a tile backsplash. Chad thoroughly explained the process from order to install. We were assigned a project manager who communicated every step of the way and the process went very quickly and very smoothly. Chad steered us in a direction for vendors to complete our kitchen redo. Upon install we discovered that our sink, purchased from Precision as well, was missing the drain accessories and our plumber was coming the next day to connect everything. I texted Chad, after 5 pm, and he was at my door early the next morning with the parts we needed. What service!!! We are very happy with our end result and know we made the right decision on trusting Chad and Precision Countertops with our kitchen/fireplace makeover.

Home Depot hired this company to install my granite countertops. What a nightmare, from scheduling…read morewith Home Depot and Precision to installation and follow-up repairs. The installers gouged the door on my refrigerator, installed one piece of granite backwards, almost destroyed my cabinets and cracked another piece of granite three times. Don't go to Home Depot for granite countertop and esp. don't hire Precision Countertops.

Nelson Tile and Stone - Reconfigured kitchen to allow more space and level counter.

Nelson Tile and Stone

(10 reviews)

We had a tub, toilet, fiberglass shower and vanity top removal in our master bath. We had vanity…read moretop and toilet removal in the hall bath. Both bathrooms also had new tile floor installed. The master bath now has a fully tiled shower with swing doors, bench and linear drain. The floor and shower tile are the same, making the look clean and making the room look so much larger. Jerid handled our project. His response time to questions was very quick. Chris Nelson has an excellent team and all workers on the project were diligent and very professional. Kudos to Chris Nelson and his team! We will certainly do business with you again and recommend you to others.

Nelson Tile - Review of Kitchen Countertop Installation…read more We worked directly with Chris Nelson, owner of Nelson Tile, for the installation of new quartz kitchen countertops. Our experience raised serious concerns about both workmanship and professionalism. Installation Issues From the start, Chris incorrectly measured the backsplash, resulting in a two-piece installation rather than a single seamless slab. He claimed the transition would be unnoticeable -- the photos tell a different story. One piece is already pulling away from the wall. Other reviews describe Chris as skilled with laser measuring, but that was not our experience. The visual difference between a single slab and a seamed installation is significant, and Chris offered neither a solution nor any cost reduction for this error. Material Quality Chris purchased the material from a distributor he admitted does little business with. Within just three months, we noticed significant chipping on both the edges and countertop surfaces. Chris sent his brother-in-law to repair the chips with filler. He acknowledged this was unusual and said he had seen it once before with another client, categorizing it as faulty material -- yet when we raised our concerns, he simply accused us of being hard on the countertops. For context, we replaced 15-year-old laminate countertops that had zero marks or chips. Over the following 18 months, we continued to experience additional chipping, hundreds of scratches, and pitting across the entire countertop surface. We eventually switched to plastic plates out of concern that any ceramic or glass contact would cause further damage (see photos). Attempted Resolution I had Chris return to the house. It was clear he was reluctant to acknowledge faulty material, but after some pressure he agreed to have the distributor conduct an on-site inspection. The distributor was professional, photographed the damage, and reviewed it with his team. The following week, I received an email from Chris stating that the distributor had agreed to provide a replacement slab at no material cost -- but Chris quoted $6,500 for installation, excluded sink removal and reinstallation, disclaimed responsibility for any damage to finishes, appliances, or cabinets, and required that we agree not to post any negative public statements or reviews about Nelson Tile. Summary Based on our experience and the lack of professional accountability, we strongly recommend considering alternative companies. When you invest thousands of dollars in a kitchen remodel, you should expect quality materials and skilled installation. Unfortunately, neither was delivered in our experience with Chris Nelson. We will have the replacement material completed by a different installer.

Mountain Marble - countertopinstall - Updated May 2026

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