The whole experience at Hotel Beausite was wonderful. We spent a week in Interlaken and the staff…read moremade us feel completely at home. One staff member, John, was a truly delightful person who gave us wonderful suggestions on activities and restaurants, and sprinkled a great bit of conversation on top (in multiple languages to boot!). If you are fortunate enough to book your stay at Hotel Beausite, make sure to tell John hello from a couple of his American friends.

Nice hotel and good location. Restaurant is quite nice. Good location to explore nearby towns…read more Staff at front desk is very kind and helpful

I don't know where to start! This is our 7th visit to Grindelwald and each time we have stayed at…read morethe Gletschergarten. The Michel family epitomize hospitality and offer an authentic Swiss chalet experience. They serve a set dinner each evening that is consistently wonderful as well as extensive wine list. Gaby and Gery offer great local hiking suggestions and provide all the tickets there to save time. The property is perfectly located with easy bus accessibility and a nice walk to the bustling areas. We look forward to making many more memories here and recommend it highly to everyone!

Amazing owners and great food. They were so helpful with directions, transportation and excursions…read more Definitely take their advice. Rooms are awesome. Highly recommend!

Best hotel in the world. We've been everywhere and this hotel went so far above and beyond it's…read moreworthy of this review. From the months leading up to our stay to our initial steps into Grindlewald from the train station they thought of every way possible to make our stay extraordinary. We were there from Christmas Eve through the 30th and had the most magical Christmas. They brought a mini Christmas tree up to our room upon request so we could have an authentic Christmas morning with our kids. Staff reached out months prior to find out our son's names and then Father Christmas himself handed out personalized gifts to every child using their full names at a Christmas gathering. Even for the adults was a once in a lifetime experience. Skiing from this hotel location is a Breeze. Couldn't be a better location. The views are incredible. The pool table was one of the huge highlights of our stay. Food is amazing. Breakfast easy and divine. Can't say enough. You meet the owners and their family. You feel the love and care they put into the place. We've told everyone it's a place you must visit!

Beautiful hotel with an amazing view of the Eiger. The hotel is close to the train station and also…read moreprovide free transfers if walking is difficult. We got pickup in a Bentley! Highly recommend getting breakfast with your reservations as their breakfast brunch is really decent. Definitely request room with view of the Eiger as the view is absolutely stunning. We also tried their cheese fondue experience in a gondola and worth the experience.

A fantastic experience. Superb customer service. Incredible location and view of the Alps…read more Our room and the whole place was spotless. Onsite restaurant was surprisingly great. Still remember a delicious smoked mashed potatoe side dish with beautifully prepared pork chop. Great breakfast spread with awesome local bread selection.

Hotel Schönegg is the definition of lipstick on a pig. It charges luxury prices, but the experience…read morenever came close to feeling luxurious. The breakfast buffet was genuinely excellent and was easily the best part of the stay. Unfortunately, that's where the compliments end. The staff were about as warm and comforting as a splinter under a toenail. Every interaction felt like we were inconveniencing them simply by being guests. Hospitality should make you feel welcome; here, it felt like they couldn't wait for us to leave. As for Wengen itself, it's undeniably beautiful. The mountain scenery is spectacular. But beneath the postcard views is an overcrowded, overpriced destination packed with tourists. After experiencing it firsthand, I don't understand the hype. Between the inflated prices and the lackluster service, it's simply not a place I'd spend my money on again. The scenery earns five stars. The overall experience does not. I won't be returning.

If you're planning a stay in Interlaken on a budget but still want comfort and friendly vibes,…read moreBackpackers Villa Sonnenhof is a good hostel to use as a base. The rooms and facilities are well-maintained overall. The staff are super friendly. My sister became good friends with the guy who cleans up the kitchen area at night. It's an excellent value for money. Breakfast and bus passes are included, although we didn't use the bus passes much since we have the Swiss travel pass. The bus stops right in front of the hostel, and very convenient. They mark any food in the fridge & pantry left over by guests who already checked out with a free sticker so that current and new arrivals can have them if they wish. A pretty good deal, minimizing waste, and helping out current guests. Having fully equipped kitchen was great. The only downside is if you have roommates who are not neat and/or respectful. Our shower was flooded the first day we arrived by one roommate who was checking out that day. But you can't really choose roommates if you're staying in a fully booked hostel.

I've done capsule hotels before, but this was my first time staying in a hostel (although we did…read morehave enough people to get our own room). I think this is a great choice if you're looking for a budget accommodation and don't mind the hostel environment. Having 4 people so you can book out a whole room though was definitely helpful for us since you never know who you'll get, and we didn't want to deal with that coin toss. PROS - Extremely friendly and helpful staff. We had a very large group checking in, split across multiple rooms, and with people checking out at different times. But the staff was more than happy to assist us! - Plenty of lockers to store your belongings. We were able to do so while waiting for our check-in since we arrived a few hours earlier than our check-in time. - Lockers available inside each room too for you to lock your things up if you're sharing a room with strangers - Lots of common area space including ping pong tables, kitchen and dining area, laundry, breakfast area (with complimentary breakfast), patios, and a kids room. - Comfortable beds with an outlet and shelf even for the top bunk - Close to a bus stop and within walking distance of the train station CONS - Only 4 washers and dryers so you may have to wait like we did when trying to do laundry late at night. Quite a few people weren't the best about taking their clothes out on time either. - Shower situation wasn't the best. There was a flimsy shower curtain, but as soon as you turned the shower on, it would blow inwards and stick to you the entire time. Because of this it didn't do a great job keeping water in either so the floor would get pretty wet. - We came in July and the room was very warm even at night. We did try keeping our window open but since there was no screen, we were worried about bugs and only kept it open a crack. Overall, could use some minor improvements but I think that's the hostel experience. Great for travelers on a budget!

Here's a version that feels more direct, more personal, and less polished-for-brochure:…read more I stay in a lot of luxury hotels around the world. Asia, the Middle East, Europe, the US. Enough that I think I have a pretty good barometer for what is genuinely five-star and what is just marketed that way. Victoria Jungfrau in Interlaken is the real thing. What stood out wasn't one flashy moment. It was the consistency and attention to detail from every single member of staff I interacted with. That kind of alignment doesn't happen by accident. It reflects culture and leadership. There's something here that feels like old-school European excellence in hospitality. Service that is confident, calm, precise, and not overly theatrical. It feels intentional. Lara at reception was excellent. Professional, efficient, and warm without being overdone. Check-in was smooth and polished, but never stiff. Chantal at concierge was exceptional. She noticed me every time I walked into the hotel. Not occasionally. Every time. She remembered what she had arranged, followed up naturally, and clearly paid attention. That level of detail is rare, even at top-tier properties. It made a difference. I genuinely felt that she wanted my experience in Interlaken to be great, not just adequate. In a world where many luxury hotels rely on branding and design to carry the experience, Victoria Jungfrau delivers through people. That's harder to manufacture. And it shows.

Beautiful hotel in an amazing location. It was amazing to see the skydivers come into the open…read morefield day and we had absolutely incredible views

Beautiful hotel in Wengen with wonderful staff! They serve a delicious breakfast with a stunning…read moreview of the snow capped mountains. The hotel also serves lunch and dinner, complete with a decadent chocolate cake on the menu. Rooms are small but very cosy and comfortable. One of my favorite stays on our trip to Switzerland!

Great time in Wegen at this hotel. Amazing Mountain View's from your balcony. Perfect location to…read morevisit the Jungfrau region. No cars to worry about, great shops and restaurants nearby. Breakfast at the hotel are amazing and Irene made it extra special with her friendly smile and interaction.

Very good spot to set have some lunch or dinner with the very beautiful view. Food and service was…read moregreat.

Terrible food quality, food looked like it was microwaved, a tourist trap for sure!!…read more Do not recommend