Mountain Express is responsible for the loss of my snowboard. Their Snowboard racks are faulty. 100% of snowboards fell out of the racks on my trip, and my brand new Nitro was not returned. The driver would not stop, let me off the bus or even flinch when I told her my board and others fell out of the rack. I've contacted Chris, the manager, and he contacted his insurance company. They claimed immunity by the state of CO. The investigation conducted was a few photos of the rack, without a snowboard in it. A 3rd grader could have been more thorough.
The golden rule: Do to others as you want done to yourself.
THERE'S NO DIFFERENCE BETWEEN THE PERSON WHO PICKED UP MY BOARD AND DIDN'T RETURN IT, AND MOUNTAIN EXPRESS FOR KNOWING THEY HAVE FAULTY RACKS, AND NOT DOING ANYTHING ABOUT IT.
100% of boards fell out of the racks on my trip. While waiting, I found out it happened a day before to another person.
When you use their service, know that you are not in their best interest. It's another greedy, government owned entity that thrives off tax breaks, state funding and poor management.
If I lived in Crested Butte, I'd be ashamed of this service in my community. read more