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    Mountain Communications

    3.5 (8 reviews)
    Closed 10:00 am - 6:00 pm

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    Verizon Authorized Retailer, TCC

    Verizon Authorized Retailer, TCC

    (10 reviews)

    I shopped here in August to replace my phone. Braden was my sales person. He said if I pay off my…read morecurrent phone I would receive the equal amount in merch. This sounded like a great deal so I proceeded. I was shocked when I received my credit card bill for over $500 when the pay off for my phone was around $300. I called the store and was told Braden wouldn't be working there for a while. The manager was supposed to call me back to explain why the amount was higher than it should have been. I never received a call from the manager or Braden. I paid the bill and will never shop in this store again. Be aware it is not a real Verizon. You're better off driving to the corporate store in Coeur d'Alene, they'll take great of you.

    Today Brayden & his co-workers at Sandpoint office at Verizon retail store on Superior Street…read morehelped me a lot. I appreciated their kindness, letting me borrow their phone, dialing out a good number so I could get help over their phone at their billing office to help me resolve a bit of a headache billing issue I have had for 2, 3 months straight leading me to close my checking account with my bank of 5 years and also close my 4 year without interruption opened Verizon account with Verizon because of it. Sandpoint employees were not rude at all to me, on power trips as the people were who I experienced dealing with last week working at the Hayden office Main branch about a 50 minute drive away from this office. Hayden main office cared more about me giving them a payment more than anything else which I did not give them because I wanted my billing problem taking care of & resolved first. Thanks again, Brayden & co-workers for helping me. Good day. :)

    Mountain Communications - mobilephones - Updated May 2026

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