They truly have the BEST customer service. We were visiting family and I needed my ring resized,…read morewhich had been made back when it was Dodson's, they were able to resize it in one day! They made sure all of my jewels were tight and secure and cleaned it as well. Always a pleasure going into there. The only jewelers that I will let touch my ring, even though we no longer live in Washington.

The ladies working were amazing and so nice! I dropped my engagement ring off to be resized at…read more10:10 and it was ready by 11:15. With the priority(same day) pricing it came out to $87. 100/10!

Terrible customer service and horribly over priced for for any type of jewelry repair.read more

I took in my necklace to have a clasp replaced. It took TWO MONTHS!…read more I finally got it back and it was shortened by about an inch and no longer fits properly. I mentioned to the lady that it's shorter and she just dismissed it. Needless to say, I have to take it somewhere else now. No apology, just excuses.

I have now gone into Cheryl Burchell's twice and have had to most amazing experience each time…read more Thank you guys for being so genuinely awesome!!! I enjoy you all so much. Happy Holidays!

Cheryl and her crew behind the the glass have always exceeded my expectations. I have had several…read morecustom pieces created by Cheryl and have learned the her visions and ultimate creation is always far beyond my wildest dreams. Cheryl's passion for her craft is second to none and her work is well worth the charge. Speaking of charges, my Daughter got a quote from another design center for her wedding ring; Cheryl's price was almost 40% less. The end product was magnificent. Jon

Bedrock has been great!!!! We started going there when no one would replace our watch batteries. He…read morehas an always treated us with respect and appeared very knowledgable. Well he is. We are an older couple and have never felt he has taken advantage of us....which is easy to do! My current watch was really outdated and it was time to replace it with something more up to date. I was given many options. He let me make my own decisions. Explained differences with each choice. I didn't feel like I was ripped off which would have been easy to do. We really like this guy. Very knowledgable and honest. Absolutely love my new wrist watch. Bedrock is our recommend for a jeweler!

I went in this afternoon for a watch battery replacement after the jewelry store at the mall was…read moreunsuccessful in removing the back plate (but did manage to dislodge the existing battery, but oh well). They recommended Bedrock, and now...So do I! The gentleman running the shop was extremely gracious and personable, ridiculously knowledgeable about watches. Not only did he replace my dying battery with a better, more appropriate unit for my model, when I asked him how much I owed he told me it was on him today. I was gobsmacked! Fantastic business with an amazing selection of very unique pieces. As I told the gentleman before I left, I will ABSOLUTELY be back. Parking was easy, access in and out is great as long as you're heading north on 95 before you arrive and resuming a northward trajectory when you leave.

Very professional and they do amazing work. We've had two pieces modified and a very complicated…read morerepair. Very happy with the results.

If you're looking to sell gold, do NOT go to Pounders Jewelry. I attempted to sell a gold ring…read morethere recently and was low-balled. Two different pawn shops in the area were able to pay $140-150 more for the same ring. Very disappointing. They were shocked that I was offered such a low price. I will not be going back there ever again.

My mother recently died and had expressed to me her wish to give her nice jewelry to daughter in…read morelaws, myself, my girls and her great granddaughters before she died. Unfortunately she had mixed all her nice jewelry with her everyday jewelry and I didn't know what from what. The two ladies at the store were awesome in helping me sort through 71 years of anniversary and birthday jewelry from my father to her as well as clean her wedding rings for me. It was a wonderful experience. I also took some of my old jewelry last year when they had their appraisal guys there that purchase old jewelry , coins and precious metals and was very pleased with my sales with them. Highly recommended!

They're a joke. I purchased a very expensive wedding set there and they lied about a bunch of…read morethings, diamond quality being one. They give me the wrong size ring that I asked for for two then wanted me to wait 8 weeks to get it resized AFTER I gave it to my wife. They won't fix anything because they say I never brought it in every six months for an inspection when never was I told to do so. Their assistant manager Dominique is a rude condescending bitch and I don't know how she got her position other than not having a gag reflex. Do not use this business for anything. I should have gone to the Shane company. Lesson learned.

Coeur d'Alene Fine Jewelers is my only stop for jewelry repair. I have a distinctive silver and…read moreturquoise cuff bracelet that had broken. Nathan fixed it with finesse. Several of his comments about jewelry convey that he really loves his work and that he has a passion for artistry and creativity. If you need to sell silver or gold, I highly recommend Gary. He is knowledgeable, highly experienced and trustworthy. Everything about Coeur d'Alene Fine Jewelers is top-notch and a cut above!

I have had the best experiences going to CDA fine Jewelers and workin with Gary! The customer…read moreservice is exceptional and his work is above and beyond excellen!

I received my custom order ring. They exceeded my expectations. It is stunning. The customer…read moreservice is amazing. The price and craftsmanship is beyond fabulous! I will definitely be returning to this establishment. I highly recommend!

I love this shop! Awesome treasures, helpful courteous staff and reasonable prices. A++read more

Jeweler for life! Personalized and attention to detail. Exquisite one of a kind pieces. Highly…read morerecommend!

Best jewelry store in Spokane!!! Amazing customer service and relations and trust them with all my…read morejewelry needs and wants! You'll find exactly what you're looking for!

Great people here. Great service. Very efficient. As long as I live in this area these are the only…read morepeople I will deal with for bullion!

I cannot say enough great things about this shop. I've been dealing (purchasing & selling) with…read morethem for decades. They're always transparent and easy to deal with. The best part of all, is they always ALWAYS have the best prices off spot. Thank you American Coin & Vault Inc. for being kind, reliable and safe. Keep up the great work.