Took my grandson into this little bookstore. I have arts supplies. We picked up a usborne train…read moresticker book. The have kids books and toys for kids too. I want to go back before I leave town. Support local buy local.

I still love going to book stores and purchasing books. Every time I have come here, I have been…read moreable to find what I am looking for. If they don't have it in stock, they are more than willing to order for me. Their staff are always friendly, courteous, and extremely knowledgeable.

I have tried to get our church's cracked iPad fixed two tuesdays in a row, arriving when they were…read moresuppose to be open (9am), to find no one there.

GREAT SERVICE! Shawn was very friendly, and went above and…read morebeyond to get my phone in good working order, without charging me an arm and a leg! I would DEFINITELY recommend him to any of my friends and family!!!

WARNING! If you are considering switching over to Verizon Cell Service, I highly recommend you take…read morethe time to drive down to Coeur d'Alene and DO NOT depend on the local Ponderay Verizon store for ANYTHING! The management there is kinda "Special", and not in a good way. My nightmare began when it required THREE separate trips to the Verizon store in order to switch my service over from T-Mobile- each requiring 2+ hours of my time. The service Rep COREY, finally figured it out and "Transferred my Account" over to T-Mobile, but (unbeknownst to me) forgot to transfer my 4 th line, which remained active with T-Mobile, and continued to get charged to my account. I was assured by Corey that "There was no further action required on my part, and my cell service had been 100% successfully transferred over to Verizon" but neglected to inform me about the additional line that was still active with T-Mobile. I will accept responsibility for not noticing the ongoing charges from T- Mobile, but after 3 months, I went to the Verizon store and asked them for the documentation to prove that they had processed the transfer correctly, they refused to provide it to me, saying that it would open them up to liability - by verifying they had performed the service that they assured me had been completed - so they refused to take responsibility for it I asked to speak to the manager KAI who was hiding in the back, and he refused to come out - instead he remained cowering in the back and sent over OWEN, who I am assuming was the "Store Muscle", who VERY RUDELY injected himself into a conversation that he knew nothing about, and abruptly informed me that "It's "COMMON KNOWLEDGE" that when Verizon says they are going to transfer your account over from another carrier, and will handle 100% of the transfer details with no further action required on my part, that "Everyone knows" it's NOT what they mean - and that you are still required to follow through with your previous carrier YOURSELF to complete the process on your own - because what Verizon is telling you IS JUST NOT TRUE! "Everyone knows that" according to muscle man, Owen. Well silly me, I did not realize this small but important detail and someone should have informed COREY about this fact, as he didn't have a clue either. Now T-Mobile is taking me to collections for $763 and Verizon refuses to go to bat for me - instead very abruptly asked me to leave and never address this matter with them again - defining it as "My Problem" I shared this story with my buddy Howard, and he said that he had the SAME EXACT experience and same exact dysfunctional service with the Ponderay Verizon Store, having to return TWICE, each requiring 2+ hours of his time for a simple transfer. So RUN, do not walk, to the nearest exit. NEVER GO THERE!

Nick from Verizon in Ponderay has the best customer service I've seen in a long while. Always calm,…read morealways helpful, make sure he acknowledges everyone in the store and is it busy as it gets he's still calm and helpful

Another great customer service experience in the Cd'A store. Travis helped me get phone insurance,…read morea $5 discount for autopay, he out of a screen protector and gave me options to add an update to my palm for $15 when the 611 cricket guy said a data only iPad device was a minimum of $30/month.

Oh my goodness, have I not written over you for this place yet?…read more Unfortunately, I have broken the phone screen on my phone twice within the last year. And when I say broken, I mean completely unusable. So the decision was either: get a new phone, or have it repaired. Well, if you haven't noticed, new phones cost like $1,800 bucks. And none of the cell phone carriers have incentives for loyalty programs, so they'll give you a new phone if you switch service or switch plans, but they won't give you a new phone if you've been a customer for 10 years... So in both instances I got the cell phone screen repaired. In both instances I called around to the three shops in Coeur d'Alene that do this kind of work, the other two shall remain nameless. Both times, CPR was the least expensive, with OEM parts. Add on top of that the repair only takes like one to two hours. And in both instances I got my phone back the same day. That's a recipe for a five star review. And continually earned service, although I hope I never have to get my phone screen repaired again. This last time I also had them install a screen protector, which normally I do myself, but it was also very inexpensive and it just made things easier for me with the new phone screen. So yeah, I hope I never have to use them again. But if I do, I'm not going to call the other two places next time I'm just going to go straight to cpr.

Always able to fix any problem we have brought to them from broken screens on our iPhones or…read moreproblems either the interior workings.

There is nothing more irritating than lazy people working for a large corporation who tells you…read morethey don't care what the corporate website shows/advertises where plans are concerned, as they have nothing to do with the website. AND YET they work for AT&T but refuse to honor what the corporate website advertises for their plans. I showed the agent on the AT&T website the 3 available plans for 55+ and told them which one I wanted for my wife and I. They refused to help. Zero customer service. In fact, piss poor customer service and outright failure to provide what the company advertises - IOW, it's false advertising to draw a customer in with $35 lines for two lines for 55+ when no location will work with you to set it up. Been with AT&T for more than 25 years. Time to switch to T-Mobile where they actually have legit plans for 55+ at a far better rate than $185 a month for two lines & two watches. BYE AT&T! Your customer service agents in stores SUCK!

Tiffany at the ATT store on Division in Spokane is amazing! she helped my wife with exactly what…read moreshe was needing. She offered a great selection of choices and we were able to get an excellent value with the new products that she helped us with. I highly recommend for anyone to go and see Tiffany at ATT as she is a leader in customer service.

Instead of informing all of the waiting customer that he would be back after a break, he just…read morewalked off. Instead of assisting in cancelling a line, he told me what to dial, instead of typing a number into his tablet he used his earbuds to read it and messed up five times. Very rude and dismissive and not customer friendly at all!!! This Nikita should not be in the business of helping people, I don't care how much he seems to think he knows about, really not much. What a rude kid!! I will wait for the other guy next time... Ridiculous that his name tag has the word customer on it. He could barely be bothered to do his literal job.

T-Mobile is a terribly run company. T-mobile "Home Wifi" had too much local usage so "buffering"…read moremade our home internet unusable at night. After one week, I tried to turn in the equipment. However, the local T-mobile retailer will have you wait hours just to turn in equipment. Then, after I turned in the equipment, and cancelled their terrible service, I received a bill threatening that I'd be sent to "collections," despite having only been a customer less than 2 weeks. Dealing with T-mobile in person and on the phone is frustrating. Non-english speaking tech support cannot solve problems. If you don't heed my cautionary tale you will learn the hard way.

The data provided as 5 G minus is so useless that is better have 3 G instead, service goes out…read moreeveryday everywhere specially in Idaho, save yourself stress and money and just go for T Mobil is way more reliable.

I went to the Verizon store on Regal on the South Hill in Spokane with a complicated problem…read morerelated to both of my email accounts. I had worked on resolving my problem for 3 days using AI, to no resolution. Don listened to my issues, sympathized and started problem solving. Then, he brought Joe into the problem solving. I had actually purchased my phone from Joe and knew he had navigations in his brain that I never will. Joe and Don solved my tangled-up email problems with knowledge, humor, and goodwill. I am so grateful to both of them. When I got home, I switched from my phone to my laptop. All of the problem solving transferred perfectly to my laptop device. Absolutely, a 5 + 5 STAR experience.