Cancel

    Open app

    Search

    Verizon Authorized Retailer, TCC

    3.2 (10 reviews)
    Closed 10:00 am - 8:00 pm

    Verizon Authorized Retailer, TCC Photos

    You might also consider

    More like Verizon Authorized Retailer, TCC

    Recommended Reviews - Verizon Authorized Retailer, TCC

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P W.
    0
    15
    0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim J.
    32
    38
    7

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam N.
    95
    2
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Verizon Authorized Retailer, TCC

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Mountain Communications - Sandpoint's best Verizon Wireless store.

    Mountain Communications

    (8 reviews)

    $$

    1. After waiting patiently for the two customers ahead of me, the sales girl working the counter…read morethis Saturday morning completely ignored me. She turned her back to me and went to work on her computer until I walked up and stood in front of her face. Even then she couldn't be bothered to look up as she asked if she could help me? 2. Neither she nor the young man working with her were able to help me with my issue, saying "I've never heard of that problem". Really, that's your response? And then to have her Google my issue as if I didn't do that at home? Only to have her suggest that I just redo my security features, as if I didn't already do that as well three times. What a complete waste of time. I bought my phone from you folks but that's the first and last time you'll get my business.

    Verizon wireless store in sandpoint has the worst customer service I have ever encountered. I was…read morepromised 50% off three items with the purchase of my I phone 14 plus and was met with on edge answers by a lady who said she had fired the employee who promised me the discount. then was offered a 25% discount and never received it with my 160$ purchase of upgrades for my phone then went back to the store and was rudely spoken down to repeatedly being told with any question I had that they were closed and to come back tomorrow while he was dealing with a customer he rudely told me again he was closed ignoring any thing I had to say . he could have at least told me how he was going to fix the problem and he was not closed the door was open and customers were in the store so I was not only being lied to but being spoken down to by a child posing as a customer service rep for Verizon.

    Verizon Authorized Retailer, TCC

    Verizon Authorized Retailer, TCC

    (7 reviews)

    WARNING! If you are considering switching over to Verizon Cell Service, I highly recommend you take…read morethe time to drive down to Coeur d'Alene and DO NOT depend on the local Ponderay Verizon store for ANYTHING! The management there is kinda "Special", and not in a good way. My nightmare began when it required THREE separate trips to the Verizon store in order to switch my service over from T-Mobile- each requiring 2+ hours of my time. The service Rep COREY, finally figured it out and "Transferred my Account" over to T-Mobile, but (unbeknownst to me) forgot to transfer my 4 th line, which remained active with T-Mobile, and continued to get charged to my account. I was assured by Corey that "There was no further action required on my part, and my cell service had been 100% successfully transferred over to Verizon" but neglected to inform me about the additional line that was still active with T-Mobile. I will accept responsibility for not noticing the ongoing charges from T- Mobile, but after 3 months, I went to the Verizon store and asked them for the documentation to prove that they had processed the transfer correctly, they refused to provide it to me, saying that it would open them up to liability - by verifying they had performed the service that they assured me had been completed - so they refused to take responsibility for it I asked to speak to the manager KAI who was hiding in the back, and he refused to come out - instead he remained cowering in the back and sent over OWEN, who I am assuming was the "Store Muscle", who VERY RUDELY injected himself into a conversation that he knew nothing about, and abruptly informed me that "It's "COMMON KNOWLEDGE" that when Verizon says they are going to transfer your account over from another carrier, and will handle 100% of the transfer details with no further action required on my part, that "Everyone knows" it's NOT what they mean - and that you are still required to follow through with your previous carrier YOURSELF to complete the process on your own - because what Verizon is telling you IS JUST NOT TRUE! "Everyone knows that" according to muscle man, Owen. Well silly me, I did not realize this small but important detail and someone should have informed COREY about this fact, as he didn't have a clue either. Now T-Mobile is taking me to collections for $763 and Verizon refuses to go to bat for me - instead very abruptly asked me to leave and never address this matter with them again - defining it as "My Problem" I shared this story with my buddy Howard, and he said that he had the SAME EXACT experience and same exact dysfunctional service with the Ponderay Verizon Store, having to return TWICE, each requiring 2+ hours of his time for a simple transfer. So RUN, do not walk, to the nearest exit. NEVER GO THERE!

    Nick from Verizon in Ponderay has the best customer service I've seen in a long while. Always calm,…read morealways helpful, make sure he acknowledges everyone in the store and is it busy as it gets he's still calm and helpful

    Verizon Authorized Retailer, TCC - mobilephones - Updated July 2026

    Loading...
    Loading...
    Loading...