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    Mountain Breeze Heating and Air Conditioning

    5.0 (3 reviews)
    Open • 9:00 am - 5:00 pm

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    Polar Plumbing, Heating and Air Conditioning

    Polar Plumbing, Heating and Air Conditioning

    (5 reviews)

    Initially, I had Polar Home Heating install 2 mini splits in my guest cottage. While I thought they…read morewere on the very expensive side, I decided to go ahead and use them again when I needed a new furnace and central air conditioning. Again, I challenged the quote I received and asked if there would be any wiggle room. This is when I felt there was a bit of "flim flam" going on, as I was assured there wasn't any, because they had no profit margin. Frankly I did not believe that as how would you be able to stay in business. Anyway, one thing and another they did install the new furnace, but could not activate the new AC until the weather became hot enough. They came out in May to activate the AC, and it has never worked properly. I have had repeated assurances that they would be right out to fix it, but after 4 service calls, it still doesn't work properly, and I no longer get a response from them. Before each of my two jobs with them, they were on top of everything to get my payment as fast as possible, but since they have now been paid in full, I get very little or no response out of them. I don't recommend them.

    These guys are professional they keep your house clean and are super respectful. They give you good…read morequality care and a good value. When they quote you they give you a respectful range of pricing and are honest with you about the risks of each choice. At my house they completely replaced my A/C and if there are any issues they come the next day and are super flexible with your schedule. For me they did multiple things beyond what was asked including installing a water pump with a safety switch a power receptacle and more mainly Tom. their front office people especially Mari is super attentive to your needs and work a schedule. I couldn't be happier.

    Holbrook Heating And Air

    Holbrook Heating And Air

    (10 reviews)

    Worst company. Save your money. Poor customer service. Leave you waiting for hours and then make…read moreup a lie and say they called you. Do not use this company.

    I had a 3 zone heat pump system installed by this company at a cost of $24,000. The lying salesman…read moreinformed me that it would take 3 days.....it took several weeks to get it installed correctly having HD to return 14 times to get it right. One unit I suspect was refurbished because it fell apart weeks after the install and they had to order parts for it.....allegedly a new unit? A unit in my attic two months later began to spew condensation where it filled the pan, the unit never shut off and began to drip through my ceiling, but luckily I caught it quickly. They had failed to insulate about a two foot section of copper leading to the condensation. For the install they had removed large sections of insulation and never bother to place the insulation back. On top of the aforementioned, there were other issues (Want a WiFi controlled thermostat? Another $800...yes...hundreds). After a while they became a little condescending because they were tiring of my complaints. A 24k system and I had no right to keep "badgering" them. The install was finally correctly finished in late spring (they started in Jan), here I am a little over a year later, in a heatwave (90-95 degrees) and I had to shut down the main unit in the living room because of a pretty bad condensation problem. I have to wait 12 days for service. There are scores of Heating/AC companies in New York State, and this is the "gang that couldn't shoot straight". Don't believe me? Go ahead and hire them and spend your hard earned dollars. You will regret it. Any positive reviews are probably paid reviews because this company plain and simply sucks. They are not worth the 1 star I had no choice but to select.

    Mountain Breeze Heating and Air Conditioning - hvac - Updated October 2026

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