Right after I had Wyatt from T Webber snake out 2 clogs in my house. We went around & checked out…read moremy 70 year old septic tank. The tank & drainage was a nightmare or practically nonexistent . We heard water flowing into the tank which is not a good sign . Wyatt suggested I have him and Alvin come and take a look and inspect the tank further in a couple of days . Much to my surprise, I got a call the very next day. The very next day I had a call from T Webber stating that Alvin and Wyatt were on route to my house. The next day after he cleared the clog out for me in my house . Alvin and Wyatt showed up . Did an inspection, answered every question I could possibly have. By the end of that conversation, we had called Tiffany up on the phone, and got a prorate at a good price with good APR, and the loan was approved . Alvin, wyatt, and Tiff made my day an took so much weight off my mind. Alvin explained everything down to a science Wyatt went over everything with me and reassured me and Tiffany found the best rate possible for me and was reassuring as the loan came in to verify every detail of the job that would be taking place. A weight was lifted . I was worried about so many different things . These guys at T Webber were an amazing group of people, that reassured me, and helped me to realize that every problem has a solution, and made every solution possible where I didn't have to worry about a thing . They answered every question in triplicate lol. As many times as I'd ask, they were courteous and I enjoyed the time they spent in my home going over the description of the job details that would take place . These guys are some of the best people you will ever want to meet . A company that goes above and beyond to help Rectify any problem you might have whether it be septic clogs or any other issues with plumbing and heating services. These technicians are the pros . They're all well worth their weight in gold ! I was actually sorry to see them go but I look forward to seeing them back when the job begins . Tiffany made everything so easy and comfortable for me to go over with me so many different payment plans and options that would fit my budget . The guys sat with me for as long as it took to get everything we needed in place for availability explanation of job description as well as the engineers that would be coming with the excavator to do the initial dig . Alvin described every part of it as he looked over every part of the property to find the best way to accommodate this whole nightmare of a situation that I had . By the time he got done. Him & Wyatt had me relieved to know that everything would be taken care of promptly . Thanks to all the staff and technicians at T Webber. You guys Rock!!!

First, let me give credit where it's due. They arrived quickly and the guys who came to do the work…read morewere great. Areas of improvement- Their virtual assistant that picks up when you call is atrocious. Took the appointment but they dispatched the wrong guys for the job I needed done. I also was trying to get someone at twebber and dealing with the AI assistant to call back the person who called me is impossible. The plumbing manager Matthew is a moron. 1/10 do not recommend. Don't bother dealing with him. The pricing is absolutely insane. They charged me 5700 for a job that took less than two hours and maybe 100 worth of materials. Legitimately- it should've been half of that. My sewer line detached from the clean out line. Twebber will come immediately. So my recommendation is call a few other companies in an emergency first. If they can get to you quickly you will save a ton of money. If none of them can come quickly, Twebber will but you're gonna get RAKED.

My experience with Shelter Air and Kimberly has been wonderful. I have a servicing contract on my…read moretwo ancient AC units, and during the initial appointment she suggested having my mini-split deep cleaned to improve air quality and efficiency. I decided to take her advice and am so glad I did! My 30+ year unit ran much quieter, cooled better, and used noticeably less energy than before. The team that performed the service was courteous and professional. They did an excellent job protecting the workspace during the cleaning, and it was completely spotless afterwards. Having been a former customer of another company, the difference in service was night and day. Thank you, Shelter Air!

Kimberly is a lovely person, but unfortunately not good with follow-through. Shelter-Air joined…read morethe NYSERDA program which is a liaison between contractors and customers to encourage energy efficiency (with grants to customers). Kimberly did an energy audit in March 2025 and never followed through with the plan to implement. I tried following up with her every month, and after 7 months of no work on my house, I lost the ability to obtain grants and have NYS pay for the work. The work would have cost around $3,000+ and I would not have had to pay a dime. I should really sue Shelter-Air for their negligence, but I don't have the time or energy to do so.

The owner, Ron is a pleasure to work with. He will be replacing my heating/cooling unit for my…read morecondo. He came today to walk me through everything that was going to happen and when it was going to happen. There won't be any surprises. I've been with Karaco Heating and cooling for over 20 years, and I have never had a problem with their quality of work. Their service has always been very professional. And their technicians are very knowledgeable and courteous. I would recommend Karaco Heating and cooling.

Competent, but didn't stick to their "total cost" and did more work than I asked for. Considering…read morethe way I was spoken to, I had a feeling it would be that way, but I didn't have time to look around further, and was expecting a guest. I just needed a R410 refill. Yes, there are always more technical details, but it came down to just needing a temporary fix after a very cold month. It shouldn't be a big deal to work within your customer's parameters. It does factor in later when they need a bigger overhaul.

Reliable! Did great job! Replaced our water tank and all pipes, filter system and pump switch, now…read moreit's all new and working great!

They were friendly and installed a new toilet, which still works well less than a year later. But…read morethe pipes they installed under the kitchen sink began to leak a month or so later. We should've followed up sooner but were dealing with medical issues. Now the pipe opened up and water is gushing onto the floor! They refused to offer even a discount to return to fix their own work, which should have held up for well over a year especially at their higher prices. Would not recommend or use CGK again!

Does nice work. Easy to work with. Prompt service. Systems always function properly when complete…read morewith the job. No call-backs needed.

I used Lakeside plumber again. He called 20 minutes before arrival and he came on time.The job took…read more4 hours and he has to stop a surprise leak. He did the work and clean up. Great job and knowledgeable. I will use him again.

Chris, Thank you for your quick response and help me with my…read moreoutside faucet repair. He was upfront and honest. Highly recommended!! Fast response!!!!

The team consisting of Dutch and Makaya is the GOAT! :o) They were friendly, explained exactly what…read morethey were doing, and even answered some questions for a future remodeling job I'm considering.