Excellent staff Very professional, well trained they…read moreactually know what they're doing Just great

Everyone there is super friendly and professional. They truly care about patients. highly recommend!read more

The people at the front desk are welcoming and very helpful. The staff is wonderful. I've worked…read morewith Eddie and Lisa and they are professional, knowledgeable, and thoughtful. I highly recommend Inova PT. HIGHLY!

This operation is a comedy of errors. I had an appointment on 9/10 and when I showed up was told…read morethat the therapist had cancelled and that I had been informed. That is not true. There was no email, text message on my cell, or recorded message on my land line. I was also told that no one could see me for another week. The receptionist then printed out a schedule of my upcoming appointments. This morning, I showed up for the appointment. The printed schedule said 7:30 ( no arrive at time noted.) After filling out a series of duplicate forms (all of which are in My Chart) I went to the therapist and was told to wait another 15 minutes. I cancelled that appointment and left. Later I called and cancelled all future appointments. Again I was told that my appointment was for 7:45 despite the 7:30 printed time on the calendar that they provided to me. There is a serious lack of respect for clients and an even more serious communications issue. Avoid this location!

My mom LOVES this terrific physical therapy studio. She started going there about five years ago,…read morebased on her doctor's recommendation. They've supported her with the normal aging stuff, and in the past 6 months have been helping her prep for a knee replacement. Today was her first appointment post-surgery, and it is REMARKABLE how well she is doing so quickly. The team here focuses on functional approaches, changing up the work every session so she never gets bored. She's really appreciate me how creative they get in order to customize their approach for each client.

I have been through PT a few times in my life. This place was by far My favorite …read more Aaron was highly knowledgeable, personally takes pride in what he does. It appears that He loves his work and it shows. He has a great attitude, explains EVERYTHING in detail, which I like. It helps me understand what exactly this exercise is doing or why I hurt. He was also very sensitive to My finances. He recommended that I get gear for PT, but also advised that I could get it online cheaper. (He did not have to say that but did so I could potentially save a few bucks.) The environment is good. I like the dynamics Aaron and Erica have. They are pretty funny and it's actually fun hanging around doing PT. I had Erica one session, she dry needled me and did a great job. She is extremely professional. It's really cute to see her interact with the child patients. She has good rapport with them and always is super friendly and greets you with her amazing smile. The front desk are very good at working with you. I had work meetings that popped up last minute. I had to reschedule and cancel they were great, every time! Their corporate office makes them have multiple Patients at the same time, but they do a good job dividing their attention. I recommend Aaron and Erica, they made my PT experience stellar.

Great experience here for three separate issues. Technicians are caring, talented and…read moreknowledgeable. Solved a neck issue i had for more than eight years...

My husband was admitted for rehab services but was readmitted to the hospital after one day. His…read moreclothes were left in his room. When I went to pick them up a day later they were gone from his room and no one could find them or knew anything about them. Fortunately, they had put his phone and book in a locked drawer. It took two months to receive reimbursement for the stolen items. It seemed no one wanted to take responsibility for this incident. One case manager did speak with me and I think only her help got the reimbursement process going. Needless to say, we were not pleased with this center.

If you are looking for elder abuse, this is your place. They not only will ignore doctors' orders…read morefor medication and grossly overdose your loved one, they'll ensure they're neglected, isolated, and refused medical treatment after falling and hitting their head for many hours. I don't know how this place is still in business. The cruelty they administer is beyond the pale. Avoid this at all costs because it could cost you everything.

Absolutely terrible experience. This place was chosen by the insurance company for a workers comp…read moreinjury, and it must be for the cheap low-budget service that is provided. There was a waiting room full of people all scheduled for a 4:30pm appointment (including myself) and only 1 physical therapist. How in the world does this make any sense. Bottom of quality of care, and the fakeness of the front desk assistant was just unreal. If you have options for better care, go any place but here.

Not great. Therapist scolded me for being proactive about my own recovery, preferring to provide…read morecare per their protocols rather than on patient's goals which I found condescending. Stay away.

Dr. Chris and staff are pleasant and efficient. After some ineffective physical therapy elsewhere,…read moreI'm amazed at how much coming here has helped ease my initial pain and everyday aches. This practice will definitely continue to be a part of my wellness regimen.

They provide a great holistic approach to health and wellness which has helped me to heal my…read moreherniated disc in my back. I would recommend them and their beautiful newly renovated location.

Spotted this place as I was grabbing dinner from next door. It was very timely since I was looking…read moreto starting physical therapy (PT) for my arthritic joints. After obtaining my referral from my doctor, I scheduled my initial appointment with ease online. However, there was a minor mistake of location since I thought I had signed up for this location specifically, but it ended up being at the one on Duke St. Thankfully, they were able to reschedule my appointment at the right location. I knew that I would be required to attend a handful of sessions, so it was important for me to find a place that closed later and really worked with my availability. Wendy works the front desk and she's great. She really helped working with my insurance when there was some minor complication regarding my last few sessions. Andrew was my PT and he been really awesome to work with, helping to improve my range of motion, as well as strengthening a few weak joints. He makes sure you're able to do the stretches and strengthening without overdoing it. And he even helps to alleviate any pain or discomfort you're feeling during the sessions, which I usually get done at the end. I really appreciate the laid back and comfortable environment at this PT location. The staff and interns working here are all helpful, friendly, and attentive. They are always cleaning/sanitizing between clients, so you know they care about the people they serve. I know I'll have to be back in the future (especially after a possible surgery), so I know I will receive great care when I'm here. I highly recommend!

The people here are friendly and competent…read more However, I would not recommend this place because of their billing practices. I was assured that my insurance would cover the costs beyond my copayment, which turned out not to be true. At the conclusion of my therapy, I received one bill, then another two months later, that was 3 times higher than the first. I also would not recommend this place because the therapist who was assigned to me, while competent and caring, was a therapist in training, still needing to pass exams and not yet fully certified. I wasn't told this, and it wouldn't have matter to me except that I was billed (months after the therapy concluded) between $235 and $375 per session, which never lasted more than an hour and which is about 3 times as much as I would pay if I didn't have insurance and just walked into a PT practice. Those are crazy rates. Seems fraudulent to me, and definitely not worth $235 or $375. Way cheaper to hire your own personal therapist, or not use insurance when paying.

Amazing highly trained and caring therapists. Great follow up. Highly recommend for in home PT.read more

My therapist is very knowledgeable and professional while still being very personable. He is also a…read moregreat educator. He explains everything we do and puts in the context of our larger goals. I also like that he informs me about my incremental progress. I would definitely recommend Luna for therapy. I love that they come to my home and therefore tailor my therapy to my surroundings and lifestyle.