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    Mount Sinai Key Biscayne

    1.9 (7 reviews)

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    Susana Gonzalez, MD

    Susana Gonzalez, MD

    2.7(7 reviews)
    6.1 mi

    Awful avoid this dumpster Fire of a medical practice. Chaos at its best I should have known better…read moreeven trying to set up an appointment at this office became a fiasco and a malaise of confusion. In any event gave this place the benefit of the doubt after trying to schedule an appointment and going back and forth with the receptionist for 3 days for a simple annual check up and blood test. I got a 2 pm appointment and was told that no other appointments slots were available and to not eat for 6.5 hours prior to blood test. I showed up on time 5 minutes early for my 2 pm appointment. I'm told to wait and wait and wait that I'd be "seen" in a couple of minutes which become 45 minutes of waiting and waiting because this office is disorganized and dysfunctional. I tell them my time limited that I cannot be waiting for the fun of it specially when I have an appointment and I arrive on time. I'm told to wait another 30 minutes after wasting 45 minutes of my time waiting. I had to leave cannot be wasting 90 minutes to 120 minutes for the privilege of being seen when they feel like taking care of me the patient. Has this place ever heard of customer service ? Assisting patients ? Scheduling ? Being on time ? Clearly not. Goodbye good riddance to this place. They asked me if I wanted to reschedule well sure I do I want to re schedule at a responsible place where patients are actually seen on time not this dump.

    I happened to stumble upon Dr. Gonzalez one day as I was desperately looking for someone to look at…read moremy finger since I had cut myself really bad while cooking! And that's when I found out she specializes in geriatrics. She was nonetheless very welcoming and pleasant. Since I didn't have a primary care doctor, I decided to keep her and have gone back for routine checkups.

    South Florida Internists Group - Dr. Jorge A. Loredo

    South Florida Internists Group

    3.4(8 reviews)
    6.4 miCoral Gate

    Changing insurance always makes me look into new doctors. I figure it's prime time to determine if…read morea doctor has a good bedside manner and is efficient at their job, as well as convenient and economical. I ended up switching doctors based on reviews I read about Dr. Jacqueline Ramirez. Mostly what convinced me was her attitude. I'm a big believer in doctors caring about their patients and not treating them like a number and she fits the bill. She's a bit different than doctors I'm used to. She has a D.O. rather than an M.D. and admittedly that made me hesitant, but meeting her and being attended by her changed that. I have never felt so comfortable with a primary physician. It felt like talking to a friend, and when I went back to get lab work results, I ended up seeing another doctor at this office and it's the same feeling. You cannot go wrong at this office. At least with the doctors. Very humane, very willing to help. The only reason I give four stars instead of five is because I had to call LabCorp for being billed inappropriately. Eh, that's what I get for doing the lab work at the office for $20, but it is what it is. Mistakes happen.

    Dr Loredo and his staff are wonderful I have been his patient approximately 10 years. Do not see…read moremyself changing doctors any time soon. He is a very rare doctor that actually listens to his patients and genuinely cares about all his patients. He is God sent

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    South Florida Internists Group - Dr. Ramirez & Dr. Trullenque

    Dr. Ramirez & Dr. Trullenque

    South Florida Internists Group - South Florida Internists Group

    South Florida Internists Group

    South Florida Internists Group

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    Mount Sinai Key Biscayne - internalmed - Updated May 2026

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