Went because they took my insurance and I'd forgotten why my last apt here was +5 years ago. I made…read morean appointment and specifically asked them if they could have an immunization in stock by the date of my apt so I wouldn't have to take another day off work. I get there and their attitude wasn't exactly what I would call unpleasant, but it wasn't friendly. I see the nurse and ask if the vaccine arrived. She said she thought it had, but would have to check with the doctor. Two minutes later, she comes back and says, "so sorry, but there's been a mistake and the vaccine won't arrive until the following week."

Chronically overbooked, with massive wait times; mon doctor staff is rude & doesn't care. There…read moreare much better primary care doctor options.

Outstanding medical care from Dr. Thomas and his entire staff. My family are all patients and we…read morehave referred dozens of people who want a doctor who cares and has knowledge and professionalism. The office is immaculate and located in downtown Coral Gables. I highly recommend Dr. Robert Thomas.

Absolutely amazing medical office!…read more Dr. Thomas is one of the kindest and most knowledgeable doctors I have ever met... the entire staff from reception to the nurses to the manager and doctor were incredibly accommodating and sweet! ... and the most gorgeous medical office in Miami! Highly recommend!

Awful avoid this dumpster Fire of a medical practice. Chaos at its best I should have known better…read moreeven trying to set up an appointment at this office became a fiasco and a malaise of confusion. In any event gave this place the benefit of the doubt after trying to schedule an appointment and going back and forth with the receptionist for 3 days for a simple annual check up and blood test. I got a 2 pm appointment and was told that no other appointments slots were available and to not eat for 6.5 hours prior to blood test. I showed up on time 5 minutes early for my 2 pm appointment. I'm told to wait and wait and wait that I'd be "seen" in a couple of minutes which become 45 minutes of waiting and waiting because this office is disorganized and dysfunctional. I tell them my time limited that I cannot be waiting for the fun of it specially when I have an appointment and I arrive on time. I'm told to wait another 30 minutes after wasting 45 minutes of my time waiting. I had to leave cannot be wasting 90 minutes to 120 minutes for the privilege of being seen when they feel like taking care of me the patient. Has this place ever heard of customer service ? Assisting patients ? Scheduling ? Being on time ? Clearly not. Goodbye good riddance to this place. They asked me if I wanted to reschedule well sure I do I want to re schedule at a responsible place where patients are actually seen on time not this dump.

I happened to stumble upon Dr. Gonzalez one day as I was desperately looking for someone to look at…read moremy finger since I had cut myself really bad while cooking! And that's when I found out she specializes in geriatrics. She was nonetheless very welcoming and pleasant. Since I didn't have a primary care doctor, I decided to keep her and have gone back for routine checkups.

Changing insurance always makes me look into new doctors. I figure it's prime time to determine if…read morea doctor has a good bedside manner and is efficient at their job, as well as convenient and economical. I ended up switching doctors based on reviews I read about Dr. Jacqueline Ramirez. Mostly what convinced me was her attitude. I'm a big believer in doctors caring about their patients and not treating them like a number and she fits the bill. She's a bit different than doctors I'm used to. She has a D.O. rather than an M.D. and admittedly that made me hesitant, but meeting her and being attended by her changed that. I have never felt so comfortable with a primary physician. It felt like talking to a friend, and when I went back to get lab work results, I ended up seeing another doctor at this office and it's the same feeling. You cannot go wrong at this office. At least with the doctors. Very humane, very willing to help. The only reason I give four stars instead of five is because I had to call LabCorp for being billed inappropriately. Eh, that's what I get for doing the lab work at the office for $20, but it is what it is. Mistakes happen.

Dr Loredo and his staff are wonderful I have been his patient approximately 10 years. Do not see…read moremyself changing doctors any time soon. He is a very rare doctor that actually listens to his patients and genuinely cares about all his patients. He is God sent

Just had my first appt with Dr. Vaughan as my new PCP. She and her staff are friendly, efficient…read moreand professional. I look forward to a long healthy relationship with this practice.

From the owner: Now Accepting New Patients! The Concierge Practice is your personalized solution for mobile and…read morepersonalized health. 24/7 access to your provider. Same day appointments. No health insurance needed. Contact us now to book your appointment!