My 1.5 year old son had his first ever dentist appointment today. The paperwork was easy and the…read morecheck in process was fast! Karen the dental hygienist was amazing and kept my son calm. She was very sweet and warm. Then we got to see Dr. McGinley, she is the best!! She is so kind and caring. She gave great advice on how to brush his teeth and educated me on any dental findings. I would 100% recommend this practice!

The dental assistant was WONDERFUL with my daughter! Actually got her to do the cleaning.read more

This was both our kiddos first dentist appointments. The staff made it such a wonderful experience…read more Joanna was patient and so kind. She explained all the tools to the kiddos and even walked them through as she was performing work. She put bluey on for both kiddos and it definitely helped. Our older child had to perform xrays. It went smoothly as well. With such a kind and caring staff member the two kiddos had a great time. They even said they love Dr. Zeff after we got home. It was a overall a great experience for the first time and can't wait to continue down their dental growth with Dr. Zeff, Joanna, and the rest of the staff.

Great staff that helped me figure out what my dental insurance was after it changed. Johana is the…read morebest hygienist ever and is so great with the kiddos. Dr z is thorough, kind and has great communication skills. A great place to take your littles.

Well for one I got a second opinion for my children and they don't like that. They took total…read moreoffense to that. The dental hygienist are extremely rude and give unwarranted judgments, yelling across the office about what they are doing with my children's teeth. Confidentiality is huge and it's nobody's business but ours how our kids "floss and brush" The straw that broke the camels back- I cancelled an appointment and said I had the work done with my dentist, and instead of being an adult and professional, "Mickey here" hung up on me. I would suggest going else where.

Rosa is the best! Thank you for the best experience!!! very clean and smells really goodread more

Top-tier care! All the orthodontist are amazing! My son's been embraces for four years now and they…read moreare patient and wanna make it right. I appreciate all their help. I definitely would recommend this office, actually I highly recommend them!

If I could give a 6 star I would. They are top notch from the very friendly office staff for phone…read morecalls, when you walk in etc to the nice and thorough orthodontist assistants to Dr. Gilbert (who I see for my Spark Aligners). He has a wonderful demeanor, is patient, kind and so knowledgeable. I so highly recommend them! Everytime I go there and leave, I have a really nice feeling due to the all around good vibe and care.

First time I can recall having a good experience at the dentist!…read more At other dental offices, it was always the same problem - they didn't listen, aggressively pushed procedures on me I didn't want, and the results were mediocre, at best. As a child, it was traumatizing. As an adult, it was frustrating, and painful. Dr. Alford, and his staff, provide an entirely different and welcoming approach. When I told the hygienist I wanted minimal polishing paste for the cleaning, there was no pushback, just a simple agreement, professional, no drama. When I mentioned that I did not want ultrasonic cleaning as it was very painful, I was told they already noted that in my chart, and the subject was immediately dropped without pushback. That was a first! Not only that, between the hygienist and Dr. Alford, my cleaning was so thorough that afterwards I couldn't feel any rough spots from my problem areas that get a lot of tartar! My teeth are also whiter than they've been in years. I'm still kind of amazed, because I'm used to LONG sessions, and having to live with sandy areas because that was "The best they could do without the ultrasonic." I am super grateful to finally have a competent dentist to go to where I feel comfortable, safe, and my concerns and wishes matter. Dr. Alford is easy to talk to and put me right at ease, as did his hygienist. I don't know if it's because this is a pediatric specialty office, but the entire staff is naturally kind and considerate. It definitely takes a lot of empathy and patience to work with kids! Whether you're a nervous adult, or want to ensure your kids are in good hands, I highly recommend Alford Pediatric & General Dentistry for your whole family.

They truly deserve their five star rating. No one likes or enjoys the dentist, so when you see one…read morewith five stars, you know it means something. My five year old daughter developed a pimple-looking bump on her gum. I used our dental insurance's website to find a local dentist and was pleasantly surprised when these guys said they could get us in the same week. We met first with the hygienist for X-rays and a cleaning. Then Dr. Jackie came in. She was nothing short of amazing. She was soooo good with my daughter and made sure she was comfortable the whole time. Unfortunately, an extraction and a few caps are in our future. But Dr. Jackie explained it all so well and even gave us the option of an alternative to the normal novocaine shot and drilling. We are scheduled in a few weeks to have the work done. I feel at ease knowing Dr. Jackie is at the wheel

I and both my children, ages 17 and 7, go to ToothFairy Dental. I go to the one in Reno, yes...Reno…read morehas a Wonderful Dentist for adults and my children go to the one in Gardnerville. With me having no dental insurance, it was hard to find a dentist, that didn't rape me over the coals. Ashley, at the front desk, actually helped me, to finally get in and see the dentist, with very reasonable charges, as a cash paying customer. She is very good, at what she does. The Dentists are fast, thorough and very kind. If your looking for a dentist office, that truly cares about you, I highly recommend ToothFairy Dental. Awesome staff, Dentists and just an Awesome place, all the way around. I promise you, you won't regret going to the dentist anymore, once you've gone here.

I would give zero stars if I could. The level of disorganization and lack of accountability at this…read moreoffice is completely unacceptable. My son had an appointment here three months ago to have a cavity filled. Since then, this office has canceled and rescheduled his appointment FOUR separate times. Each time, we are contacted the day before the appointment and told that they "don't know why" he was scheduled because there isn't a dentist available. We are then pushed out another 2-3 weeks. What is especially frustrating is that no one seems to have any answers. Every time I call, the person I speak with has no idea why this keeps happening and is unable to provide any explanation or meaningful assistance. When I ask to speak to a Manager, they "can't get ahold of one." Meanwhile, my child is the one who has to wait months for necessary dental care because this office cannot seem to manage its own scheduling. I understand that unexpected circumstances happen, but four cancellations over three months, especially with only one day's notice, is not acceptable. If you do not have a dentist available, why are you continuing to schedule patients and then cancel their appointments at the last minute? I should not have to repeatedly rearrange our schedules and wait months just to get my child the basic dental care he needs. Children deserve better than this. At this point, I have completely lost confidence in this office. The entire operation needs to be seriously reevaluated... from scheduling and communication to management and staffing. I strongly encourage the people running this office to take a hard look at what is happening here, because this is not how patients and families should be treated.

We love The Smile Shop - originally we took our youngest to their Baker Ln spot but quickly…read moreswitched to the NW for convenience, and the quality of care did not change one bit. We have had the best experiences provided to the kids, always patient and kind even to our wiggliest one - as an adult with dental anxiety I know The Smile Shop is helping pave the way for less of that for our kids. Bonus perk - the view of the mountains from the office is incredible.

A quick note: The Smile Shop for kids is in 475A on the left hand side... from the street it is…read morehard to see the Smile Shop sign on the door. See my Frontage pic. These folks are super professional in a brand new office they had custom built for their purposes. They treat my children very well, and the staff seems organized if occasionally a little overwhelmed by the awesome newness of these new offices. The dental hygienists were REALLY great with my 3-year old, and that's not always an easy trick. Dr. Melissa McCool was also wonderful to my child and the other family present. http://www.smileshoponline.com/meet-us/ I'll be using this place for years and years.

Dr. Leland and everyone at his office are the absolute nicest, most considerate, and professional…read morestaff! I had major anxieties about getting a consultation but knew at some point I had to get it done. I wore braces in my teens but I was not happy with the results (I have jaw issues). Now, 20 years later, the opportunity came up that my 8 year old daughter needed a consultation. Dr. Leland came highly recommended by our dentists and since we are new in the area we gave him a call. From the moment I walked in I just felt I was in a very professional, state of the art office. The space is beautiful! And clean! All of the equipment is cutting edge and the whole check in and appointment process was seamless. Dr. Leland took his time with both my daughter and me. I felt very comfortable with him as a person and with his level of expertise. Even more than that, he is extremely kind and thorough. He wasn't fazed at all with my complex-not-so-straightforward case and was very optimistic with the results he knows he will achieve. We started treatment right away and I could not be happier with the staff and the way my treatment is going. My appointments are always on time and quick. Tyler, his assistant, even helped set up a payment plan that was comfortable for me. My only regret is having waited as long as I did to schedule the consultation!

Dr. Leland and the staff are all great! They explained what was going on with my daughters teeth…read moreand what the process was going to be very thoroughly. Their timeline was accurate - a year later and her teeth look great! Everyone is always so nice and welcoming. Beautiful office.