Had trouble pairing wireless transmitter in car. Teach guy paired it, showed me how to do it, did…read morenot accept payment (I'm a frequent user).

Super job. Informative, professional and nice. Tom was so very helpful and not wanting to over sale…read morehis services. Really good experience

Computer Elfs will always be my first call for any future IT issues and they should be yours as…read morewell. Chris from Computer Elfs was prompt for the appointment, very pleasant to deal with, and diagnosed the issue as being a comcast issue. for over 6 frustrating months, i had been calling comcast directly with the same issue that never got resolved. 30 minutes later, Chris figured out the problem and gave me written notes for the comcast technician to expedite the fix. i can't say enough good things about Computer Elfs - they will exceed your expectations!

Thanks to Computer Elfs for 2 weeks of hard work getting my desktop up and running again. Started…read morewith a days worth of "blue screens of death" a week ago last wednesday. After trying to fix remotely, they were here right away to fix onsite. Computer worked fine till the following Monday, then started again. They took computer offsite, to reinstall Windows, which I wanted to avoid at all costs, as that normally costs me a week of downtime reinstalling or configuring all my software, settings etc. In fact, when support people have suggested I do that over the last 30 years, I usuall hang up on them. Turned out to be a bad motherboard and memory. Very impressed with Computer Elfs for these things: 1. Even though we're clearly NOT their only client, you're always treated that way. 2. They handled the warranty service with Dell, ordered the parts, made the appointment, met with Dell, got the service handled and made sure the computer was working properly. 3. Even though Windows had to be reloaded, they took extra pains to copy every possible setting, file, document and configuration possible so it literally took me less than 15 minutes to get my machine back to where it was before it crashed. Admittedly, we run new equipment, we update regularly, we keep Computer Elfs on retainer to do their thing, and we treat our computers like cars that are well taken care of but Computer Elfs are like that neighborhood mechanic that was always there when your car would inevitably, no matter how much love you showed it, always break down. If you're self employed, you can't have a better IT company in your tecchie corner.

I don't often post reviews... but being a small business owner in Mt Pleasant ( MY HOMETOWN) I felt…read morecompelled to do so... if you EVER need help with your computer.. THIS IS THE place to go... you can not only 100% trust their expertise ... they are fair and honest people.. I'd honestly trust them completely.. I've only needed them twice... and first time was several years ago... I ONLY remember that he fixed what was wrong.. and I trusted him... I recently used him ( Cliff Toner) and he treated me this time like I was a regular customer.. I'm just passing on to you what I KNOW!! He gets a 50 star rating from me!!!

Efficient, fixed the problem quickly and I was able to get back to work. Great people!read more

Incredible service and expertise! He advised us by phone on which type of new home computer desktop…read morewe needed, what software, ordered it for us and came over to set it all up within a couple of days. Every file was exactly where we needed it. He then wiped our old desktop computer and loaded free software so we could give it to a friend for her children to use. He's a treasure!

I called pleasant computer repair and spoke with Mark, the owner. Very easy and pleasant to work…read morewith. By the next day, He diagnosed the problem with my laptop right away. I work at the hospital and he actually volunteered to meet me there while I was working, pick up my laptop, fix it, and then brought it back to me. I was so appreciative of that effort on his part. His prices were very reasonable and saved me from having to invest in a whole other computer, which is what I was afraid I was going to have to do. I highly recommend pleasant computer repair and would definitely call on Mark again.

These folks are great. Very professional and responsive. I had a hardware issue in which the CPU…read morehad to be replaced. Cost was fair and reasonable. Pleasant experience.

They were quick, friendly, set up-front pricing expectations, and fixed our ipad problems. I highly…read morerecommend.

My computer was being highjacked as soon as I went on the WiFi. Called Rick, dropped off computer,…read morethe next day picked it up and he accomplished a miracle in my mind. Extremely nice, prompt, professional and will use him in the future for sure! Be sure to give him a call. You won't be disappointed!

Desktop and laptop stuck in a boot loop! Sounds simple.but its not. Found Rick's Computer Services…read moreonline. Gave him a call and he called right back. He came to my home, I explained my problems and he stayed about 2 1/2 - 3 hours. He never once complained or lost his patience. He fixed both computers, gave me great tips and advice. His prices are as reasonable as it gets. If you need computer service, you can't go wrong. Rick is now on speed dial.

I had another computer shop tell me he could not get the data off the hard drive of my incredibly…read moreslow laptop. He charged me $180, told me the drive was corrupt, and told me I had to mail my hard drive to a data recovery place in Georgia for $600 if I wanted my pictures back. I was distraught! Robert recovered my data and made me a thumb drive in a few hours for a 1/3 of the cost with no problems at all. I am very impressed with his quick turnaround and knowledge about data recovery! I would definitely recommend!

Robert was fantastic. My laptop stopped charging so I tried a powerpac to see if it would boot up…read more No luck. Called Robert and went to his office/home for a free diagnostic. Plugged in a power cord and my computer started charging. He went on Amazon and showed me the power cords available, text me the model of the cord I needed. Again, no charge for help. Outstanding person, service and advice. Wish I could have tipped him more. Definitely will go to him again. Thank you so much Robert.

Would give it 0 stars for this company if it would let me but would not recommend!!!!! SAVE YOUR…read moreMONEY & FIND SOMEBODY ELSE TO DO IT! I had scheduled today to get my 65 inch tv put up, waited all day and nobody showed, no contact or nothing up until it got late at night. Had things to do I couldn't go out to do plus I got this tv as a surprise for my kids because my old one went out 2 weeks ago. I thought this was finally the time we could watch tv but because of HelloTech's actions, I have to wait 2 EXTRA DAYS just to get my tv up. The mount is already up because I've sent them pictures of it when they was supposed to come. They couldn't do one simple job yet I have to deal with it because of their actions & I paid an extra $80 to have it put up because I obviously can't do it myself & I have nobody else to help me! Thanks for taking my money & not do the job you was supposed to do! Everyone just save your money & have someone else put it up for you because these people are not gonna come when they are scheduled to & will WASTE YOUR TIME!

This service is a disaster. The first tech couldn't get it the thermostat to work with the google…read morenest app and the 2nd tech didn't show up. I'm hugely disappointed.