Everything is handled very elegantly and respectfully. This is important during a difficult time.read more

In 1989, I paid for my husband's urn to be placed in a columbarium niche. Now 34 years later, I…read morecontacted them about collecting the urn and taking it with me for reburial someday with me. I found out that it will cost me more than $2000 to get my husband's ashes back. That cost is to take the screws out of the front, I guess. I think charging that is shameful.

My dad recently passed and we selected Sparkman to help us take care of everything. Up until this…read morepoint, I've never had to take care of, or plan for a deceased loved one so I wasn't sure what all needed to be done. Genna was our funeral director and walked us through every step and helped answer any questions we had. We met with her and she went over what services we would need and how the process would work from getting my dad ready, to getting him to the funeral home, to setting up the day of the funeral and cremation. We told her what we needed for the day of the funeral and also the types of services we needed and she only selected the things we talked about. Not once did she try to upcharge us or nickel and dime us for every little thing. They have a non-denominational chapel that was very nice, brightly lit, and accommodates a little over 100 people, so it's perfect for people of any religion. The funeral day went very smoothly and Genna was there to help in case we needed anything and to ensure things went accordingly. She was there for us from the morning all the way until the end of the cremation (which is done at their sister location ~15 minutes away). The viewing room at the crematorium was also much larger than I expected so that was a nice surprise too. Genna was very accommodating and respectful of people's feelings and religions. She also asked all the right questions to make sure our bases were covered and we had everything we needed taken care of. She's very professional and was very understanding. I would highly recommend Sparkman Funeral Home in the unfortunate event you need their services. I hope I won't need their services anytime soon again, but would gladly recommend them to friends and other family that may. Thank you for everything and for making this difficult time easier for me and my family.

I am extremely disappointed with the service provided by this funeral home. After my brother passed…read moreaway, his wife was left to follow up with medical providers herself to get the death certificate signed and released--something the mortuary should have handled without placing that burden on the family. What made this experience even worse was seeing my brother's obituary published with multiple typos and errors. An obituary is a final tribute to a loved one, and mistakes like that are inexcusable. It showed a serious lack of care, professionalism, and attention to detail. Based on our experience, I would not recommend this funeral home.

I recently met with Ashley at Restland Funeral Home to review the prepaid funeral services we had…read morepurchased. Ashley was extremely well prepared, professional, and knowledgeable. She took the time to explain everything clearly and also provided additional information that will be very helpful to our children when the time comes to complete the arrangements. It was reassuring to know that the details we have already taken care of will make things easier for our family in the future. Ashley made the meeting comfortable, informative, and worthwhile. We very much appreciate her time and professionalism and would highly recommend her and Restland Funeral Home.

Everything was perfect about the funeral except the plot. We paid for my dad's plot, and it's been…read more10 months and we still haven't received it. It's negligence, and it's sad that they take advantage of people who are grieving the loss of a loved one. Families are already dealing with so much pain, and the last thing we should have to do is chase down something we've already paid for. It's disappointing that something like this has to be added to an already difficult season of grief.

We had the unfortunate event, last week, of having lost my brother in law…read more I called Local Cremation and Funeral services the night of-- after hours. Although, the girl on the phone couldn't tell me in full detail about pricing, and the different types of packages/services. She did assure me that if I called back in the morning, the funeral director would answer all of my questions. My family and I, lost and grief stricken, showed up at their Greenville location at about 9am the following morning, not having scheduled any appointments, or had talked to anyone. As soon as we showed up (unannounced), our funeral director Frank was there to help guide us through this very difficult ordeal, with such ease and comprehension. He was so thorough and detailed with his explanations. He was an absolute professional, and compassionate. I really can't find enough words to describe how grateful and appreciative we are of him, and his staff. They didn't even mind that we had no appoinment. Not to mention that David, my brother in law, looked as if he would have been sleeping in his casket at the viewing. We were amazed with what a wonderful job he did taking care of him. Thank you, so much Frank.

Excellent!!! Can not say enough great things!! Savannah made an emotional stressful time as simple…read moreas possible!!! She is awesome!! Very affordable pricing compared to just about everyone else!! Never once did they try and upsell!!!

This is probably the most difficult review I have ever written for the only reason that I tell you…read moremy dad passed away. Distinctive life Family Funeral Home took our family 7/29/2019 showed us love support friendship absolute delicate care & respect guided my mom through questions not easily asked or answered & through the pain & tears a beautiful service was given by the two most wonderful people in my parents lives & wrapped it all up in memories of a man I called daddy for 46+ years . Thank you from the bottom of my heart for well.... I am speechless & that doesn't happen to often.. To Lydia & Masha, your career paths in your lives show the world exactly the huge hearts you wear hidden away as you always have the hearts of your saddened families at the forefront of your minds each & every day. The gracious staff of Distinctive life Family Funeral Home in Plano Tx. . Will no doubt carry you through the tears & show you how to cherish your loved ones memories forever. I cannot say thank you enough. My dad "Chuck" is smiling down & is honored by the care you gave to not only us ....most importantly the care you took with my daddy. I love him so very much & this BabyGirl has huge Smiles & happy Tears of appreciation this night. To the entire family at Distinctive life Funeral Home Plano Tx...fanomimal friendships that were made will stay with not only myself , my entire family for the rest of our lives. Blessings to you and yours.

Excellent service, very compassionate and even followed up after everything was complete. Highly…read morerecommend.

As someone who was diagnosed with a terminal cancer diagnosis two years ago, I had considered…read moremaking preparations for my end of life care. After attending a luncheon seminar hosted by SMART Cremations, all my questions were answered and I learned the benefits of pre-planning. My goal was to remove the burden of those decisions for my spouse at a time of grief and major life disruption. The person I worked with (Tracy Allen) at SMART Cremations was very knowledgeable and showed great respect for my needs. I was given several options and feel like my choice will fully meet my family needs. To top off the level of service, the company highly respects veterans and helped provide all the necessary documents in advance that would be needed for VA burial benefits. Having peace of mind knowing that my family won't have to make these decisions is a great relief to me, just wish I would have done it sooner.

My grandfather purchased Smart cremation to ease the stress on the loved ones that will be handling…read moreeverything and it has been nothing but stress and no communication. You would think it would be an easy thing to handle and handled with compassion but with horrible service it's making it really hard. Buyer beware it's not what's advertised. Check out BBB reviews and that will help you make your secession on not purchasing what they are selling. Pretty shotty company if you ask me.

1st thing .. they kept changing stuff on us in the beginning and saying this wasn't included when…read more originally it was . Then we decided on a space and then paid the deposit to call us back and say they told us the wrong spot (plot) second , the makeup and hair they did was so bad. 3rd restroom accessibility .. you'd think they would have a restroom as big as this place is. You have to drive all the way to the office and if it's closed you have to leave the property. They started construction on the parking lot area and still not completed and says go through another door so you park on other side to find out you have to move again and park by the construction site.

This is the second issue we've had with this particular business…read more Our family's experience with Calvary Hill, particularly Colton Storie's lack of customer service and follow-through, was extremely disappointing during an already devastating time. Both Calvary Hill and Laurel Land are Dignity Memorial properties. My father had previously worked with Colton on his own funeral arrangements at Calvary Hill, so when my sister Michele was dying, it seemed reasonable to have Colton coordinate her arrangements, even though she was ultimately to be buried at Laurel Land. My father explained that our family had an unused burial space at Laurel Land purchased by his parents. Colton confirmed that the space was available for Michele, proceeded with the funeral and burial arrangements, and accepted a $1,500 deposit on August 22, the day she died. Three days later, when we went to Laurel Land, we learned that heirship requirements prevented Michele from being buried in that space. Colton recommended a 10-day public-notice process, which we understood would allow the burial to proceed if no one objected. We later learned from SCI that the notice apparently would not have resolved Laurel Land's additional requirements. Because we could not risk delaying Michele's burial only to discover 10 days later that the issue remained unresolved, we arranged to bury her elsewhere. The customer service failure became especially unacceptable afterward. My father repeatedly called Colton for an explanation but received no return calls. The unused arrangements apparently were never properly canceled, and my father was later sent an invoice for approximately $15,000 for services that were never provided. I ultimately had to escalate the matter to SCI/Dignity Memorial to have the charges canceled and seek the return of my father's $1,500 deposit. Mistakes and misunderstandings can happen, but failing to communicate afterward is much harder to excuse. Returning a grieving father's calls, explaining what went wrong, canceling unused arrangements, and ensuring he was not billed for services never provided should have been the bare minimum. We chose Colton because Calvary Hill and Laurel Land are both part of the Dignity Memorial network and believed he could coordinate these arrangements appropriately. Instead, our family was left chasing answers and correcting problems while grieving my sister. Families arranging a funeral deserve accurate information, clear communication, compassion, and follow-through. Our family received far less than that.

I guess I have to give them 5 stars since my dad's entire side is buried here. Other notables…read moreinclude Paris Hilton's grandfather and founder of Hilton Hotels. This is a typical old school Cemetary with good perpetual care . Catholic, so everyone here was at one time.

I was on the look to find my great grandfather's grave and the staff made it super easy! Josephine…read moreat the front desk answered the million questions I had and the other lady that actually provided me with maps and instructions on finding the grave was outstanding. I appreciate the help ladies!

We had been contemplating a pre-paid funeral plan for several years and decided to move forward…read morethis past weekend. Our prearrangement specialist, Mrs. Pat Porter was absolutely wonderful! She was very friendly and knowledgeable, listened closely to what we wanted, explained everything with clarity and answered all of our questions. A friend and former co-worker recommended Chamberland Funerals & Cremations following her mom's home going. She was very impressed with the compassion and professionalism of the staff, the beautiful facility and overall service received during their time of bereavement. I highly recommended this business and feel very confident that they will take great care of us and our loved one when the time comes.

Chamberland Funeral Home rendered excellent services for my daughter's husband's home going…read morecelebration. It would be greatly appreciated if we had a Chamberland Funeral Home in Northern California. Again, my sincere thanks and gratitude to Chamberland Funeral Home, its directors and staff for superb services rendered. Respectfully, Bishop H. Carpenter