In 1989, I paid for my husband's urn to be placed in a columbarium niche. Now 34 years later, I…read morecontacted them about collecting the urn and taking it with me for reburial someday with me. I found out that it will cost me more than $2000 to get my husband's ashes back. That cost is to take the screws out of the front, I guess. I think charging that is shameful.

I had a very positive experience with Sparkman Hillcrest…read more Valerie R and all the staff was compassionate, professional, and attentive, providing exceptional support during this difficult time They made the entire process seamless and showed great care in handling every detail. I highly recommend their services for anyone in need of a funeral home that truly values and respects families Sparkman Hillcrest is a beautiful place, and I'm so blessed to have my father laid to rest here.

My experience with Laurel Oaks Funeral was extremely humble and kind it was a difficult time for…read moreme, but I felt comfortable and at easy with everyone Vanessa was absolutely helpful. Both my parents are buried there and it comforts me to know both are spiritually area is taken care of. Thank you also for reaching out to me during my grief .

Shannon and his team expertly guided us through the funeral arrangements for my mother in November…read more2025. His assistance made a difficult situation bearable by taking a heavy load off the family with all the decisions needed to be made. The value of the different funeral plans offered seemed to be reasonable. I highly recommend Laurel Oakes Funeral Home.

Such a beautiful location. Have a family friend who is lay to rest here. We come every other week…read moreto visit his plot and water his grass. Did see a couple of wild skunks come out of the bushes.

Mom had arranged everything in advance, so we thought it would be easy. No. The meeting to make…read moreservice arrangements needed 2 men with different duties - it was like a "good cop - bad cop" interrogation with characters out of the Munsters. We were taken to an underground bunker, using an aged elevator - in which we were told "you don't want to know what this and the offices we are going to were previously used for." Ugh. That meeting included a requirement for $1,052 for a 6"x3" plaque on the existing grave marker, being shown how much money we had "saved" (line by line) compared to today's prices, upselling options, and suggestions to pay in advance for our own funerals asap - to save or families from the cost. We also were told about the importance of doing as instructed because graves were being claimed and bodies disposed of by criminals posing as relatives and reselling the sites. It couldn't have been more grim. The graveside site visit (to an unkempt mess, and area that is clearly not maintained in any way (with misaligned and damaged grave markers, broken walls, damaged signage and uncut grass) included being shown available plots in the even rougher areas in case we wanted to buy today, and having to listen to the escorting staff's personal tragedies... instead of being allowed to focus on our own loss. The second bunker meeting ended being asked to hand over the $1,050 because it takes 3 months to get the marker, being told that the flower people were too busy to speak with us, and a reminder that their jobs were in danger if we gave any bad feedback. When we said that we did not need some of the paid for items, the required reimbursement to the estate was promised and has been defaulted on for 2 months despite multiple calls and promises to resolve. Oh, and on the day, they forgot the pall bearer's boutonnières. It took 2 months to get the death certificate - and only then by calling multiple times when they told us thy had been lost in the mail... yes really. We went and got them ourselves in the end. We were left no choice but report this place to the Texas Funeral Service Commission (TFSC). Btw - the flowers ended up being x3 the price they are elsewhere - so we didn't use this place for those - neither should you. Bottom line - Steer clear, and if you're already committed, be ready to deal with a used car lot level customer service.

Another missing review?…read more I've been stopping in here for 30 years and know I've reviewed it before. Oh well. If you like historical cemeteries.... Go! Many prominent Dallisites including,Mayors, 6, financiers, developers etc are interned here. It is a beautiful place. Not taken care of quite as well as in the past but not abandoned either. My favorite grave is of a man named Slaughter. Check out the Texas historical marker photo and picture of his granite tomb. There is a multi-generational family of grey foxes living here in the shadow of downtown that's a pleasant surprise every time I stop in.

Been going to this cemetery for years to visit my sister. I don't go often but when I do I have 0…read moreproblems & people are so nice . Went today & this lady driving a van started following me & my mom & asked us if we were going to a service & we told her no . She drove away then 5 minutes later she comes back & asks what were looking for & told her looking for the florist & all she said it's the first building, didnt say which way that would be so we turned around & she drove away . Again about another 5 minutes she comes back & says ma'am it's the first building again giving no directions like go away if your not going to be helpful & if I wanted your help I'd ask you . She was very rude . So we went inside the mausoleum & asked someone where it was & that lady was very nice & gave helpful directions . Idk if that fist lady was supposed to be security or just supposed to be helpful but she was very rude & not helpful .

Finally after all these years,I made the time to visit the grave of my childhood friend SRV…read more After dying in a tragic helicopter crash in 1990,Stevie was buried along side his parents here in Laurel Land just southeast of where we grew up in Oak Cliff. Even on a random weekday there were fans here from Arkansas visiting his grave. R.I.P. Stevie Ray

This place has fallen apart. I have no idea what the people running it are doing. They made a video…read moreof our father to play during the service, but it didn't work, and the entire video had lines and gliches in the middle. We had to go back and forth with the manager several times. We would specify what we wanted, and they would send us something completely different than what we chose. This happened four times before they finally got it right. There were cigarette butts all over the driveway where the hearse was. We had to carry his coffin past the cigarettes, which was quite disgusting. If we hadn't paid for this burial plot ten years ago, I would never come back here. It is completely managed poorly. I can't imagine what will happen in the years to come. Just stay away.

Funeral home staff is very helpful, very business-oriented and very attentive to needs. The…read moreservices are extremely expensive, but they do accommodate you when they can (ie, bringing trays of food in for memorial service rather than pay for their expensive reception). So if you are willing...do the footwork (ie, shop around for your own coffin/flowers/headstone/etc., rather than going the easy route by buying their expensive coffin/flowers/headstone/etc. The only thing I had in way of complaint was I had to follow-up twice on getting the memorial stone installed...we purchased it from an external vendor (saving $$$) but they have to install it.

Can you give a Cemetary that your dad's entire side is buried in less than five stars? This is an…read moreolder Cemetary that is taken good care of. It's Catholic so strong chance most buried here are. If you arent Catholic you have to get permission from the powers that be. My dad was raised Catholic but converted to Baptist when he married my mother. so when I buried him here I had to get permission from his family(weird) and some other authorities! Let's see father,his parents and their parents all buried in a straight line. Plus,a few great aunts and uncles. Gosh, 1/2 my family tree is out there. In addition there are a few celebrities including Conrad Hilton. Wonder if Paris has ever been there to visit her grandfathers grave?

I guess I have to give them 5 stars since my dad's entire side is buried here. Other notables…read moreinclude Paris Hilton's grandfather and founder of Hilton Hotels. This is a typical old school Cemetary with good perpetual care . Catholic, so everyone here was at one time.

I was on the look to find my great grandfather's grave and the staff made it super easy! Josephine…read moreat the front desk answered the million questions I had and the other lady that actually provided me with maps and instructions on finding the grave was outstanding. I appreciate the help ladies!

it is one month since my last review and LINCOLN has just gotten worse....I am so sick of having to…read moredeal with incompetence in such an important time. They have NO CLUE what they are doing, they are a scam....I regret ever doing business with them...wish I had read the reviews about them before committing to this cemetery--IT IS AN ABSOLUTE JOKE. Nothing but frustration and misinformation-- if I had the money, I would move him from there!!!!!!!!!!!!!!!!!!!!!!! DO NOT USE THIS FUNERAL HOME & CEMETERY - YOU WILL REGRET IT. I asked that they not lower the casket - THEY DID ANYWAY

I was planning to set-up a pre-need for my dad, in light of his health situation. However, before…read moreI could do so, he passed away. The good news is I had met with Janice Demus the week before so was a step ahead! Mrs. Demus was GREAT! She went over all of the details thoroughly, so I was able to make a decision on the funeral arrangements fairly quickly. Miguel Bandy was PHENOMENAL! I often wondered did he ever sleep! He was very responsive and supportive. He made a very tough and sensitive situation very comforting and uncomplicated. I know there were other bereaved clients with families in need, but I never felt like there were - based on the GREAT customer service my family and I received from the moment my dad passed until he was laid to rest! Unfortunately, I was not able to give 5 stars. We paid for the livestream service option and are not pleased with the outcome. The recording is not great. There seems to be some technical disconnects that need to be addressed if they are going to continue to offer this service. Had we known, we would have secured an alternative. We are grateful that the service was recorded, but we would have liked a better product ultimately.

Sparkman-Crane Funeral Home did a wonderful job during this extremely difficult time. They were…read moreextremely professional and Bob had such a peaceful presence. He answered all of our questions, promptly responded, constant communication and went above and beyond. He had everything covered, which allowed us to just focus on our father. Beautiful facility and wonderful staff. We can't thank you enough.

Thank you to Sparkman-Crane for your compassionate professionalism as you guided us through the…read moreprocess of making final arrangements for our beloved father. Specifically, Bob and Adrianna were wonderful to work with and kept us informed on every detail all through the journey. I would highly recommend your services to anyone.

My dad recently passed and we selected Sparkman to help us take care of everything. Up until this…read morepoint, I've never had to take care of, or plan for a deceased loved one so I wasn't sure what all needed to be done. Genna was our funeral director and walked us through every step and helped answer any questions we had. We met with her and she went over what services we would need and how the process would work from getting my dad ready, to getting him to the funeral home, to setting up the day of the funeral and cremation. We told her what we needed for the day of the funeral and also the types of services we needed and she only selected the things we talked about. Not once did she try to upcharge us or nickel and dime us for every little thing. They have a non-denominational chapel that was very nice, brightly lit, and accommodates a little over 100 people, so it's perfect for people of any religion. The funeral day went very smoothly and Genna was there to help in case we needed anything and to ensure things went accordingly. She was there for us from the morning all the way until the end of the cremation (which is done at their sister location ~15 minutes away). The viewing room at the crematorium was also much larger than I expected so that was a nice surprise too. Genna was very accommodating and respectful of people's feelings and religions. She also asked all the right questions to make sure our bases were covered and we had everything we needed taken care of. She's very professional and was very understanding. I would highly recommend Sparkman Funeral Home in the unfortunate event you need their services. I hope I won't need their services anytime soon again, but would gladly recommend them to friends and other family that may. Thank you for everything and for making this difficult time easier for me and my family.

First off, I should have written this review 2 years ago. As I am coming up on the 2 year…read moredeathaversary of my fiancee, I am remembering how amazing both Genna and Jody were in helping plan the service. It was a very complicated situation, partly because he was murdered and partly bc his affairs were not in order. But they were so delicate and compassionate for my situation. I could not have asked for more thoughtful and caring people to handle his passing. In fact, I ended up referring them to my friend when her father passed away. So I would definitely recommend them to anyone in need.