Very helpful people on the phone and in person Answer your…read morequestions and do not try to upsell you. Very tuned into what you want. They have just about any service you Might need at that difficult time in your life or the life of a friend. Beautiful venue for all types of services. Cremation is offered too.

My Aunts service was beaitiful and the staff were so caring during a horrible time for…read moremy family.

Excellent!!! Can not say enough great things!! Savannah made an emotional stressful time as simple…read moreas possible!!! She is awesome!! Very affordable pricing compared to just about everyone else!! Never once did they try and upsell!!!

Savannah was a wonderful guide through the cremation of my mother…read more She did exactly what she said she would do, and the whole process was seamless. I would highly recommend their service.

Funeral arrangements are never something you want to have to endure, but Becca made everything so…read moreeasy. She was very accommodating, and offered solutions to any situation we faced. She took care of requesting the military flag presentation service, catering arrangements, flower arrangements, ordering death certificates, cremation arrangements, and a whole list of other items. We decided to use a large photo instead of displaying an urn during the service, and Becca was able to locate and let us borrow the perfect picture stand. It was really nice to know that someone else was thinking of all the small details during a time of grief when it was difficult for my family to focus on event planning. Their website's online obituary (aka Everlasting Memorial) allows you to upload photos of your loved one that recently passed away. Those photos are then used to create a slide show that can be played during the funeral service. The slide show comes with somber default music, but you can also provide your own music specific to your loved one. My family received multiple compliments on the quality of the slide show. You can also request additional DVDs of the slide show (potential fee), and a custom sticker will be added to the face of the DVD with your loved one's picture on it. The facility is very clean and welcoming, and my family was very impressed with the services they provided. They are also very community-focused. Becca explained that if there was food leftover from the reception that the family didn't want to take home, then she would bring the leftovers to a nearby fire station. If there were any flowers that the family didn't take home, then they would bring the flowers to a nearby hospice or hospital to brighten their day. I would definitely recommend using Rolling Oaks, and specifically recommend working with Becca.

Ginger Wood of Rolling Oaks Funeral Home, Coppell, TX met with my son and I in our home to discuss…read moreand plan pre-paid cremation. Ginger did an excellent job explaining every aspect of cremation and pre-payment. She made us feel comfortable and let me make my own choices based on my desires. Following the death, that necessitated the pre-planing, Rosanna answered all my questions immediately, kept me aware of timing and even made deliveries to my home. I would highly recommend Rolling Oaks Funeral Home, Coppell, TX to anyone who is interested in pre-planning and funeral services.

We recently experienced the loss of my mother-in-law, and this was our first time navigating the…read moreprocess of arranging a cremation. The team at Aria Cremation Services was incredibly compassionate and understanding during this difficult time. After she passed away in hospice at our home, they came to retrieve her body but allowed us a couple of days to grieve before discussing any financial matters. This gesture gave us the time and space we desperately needed to process our loss without feeling rushed or overwhelmed. A special thank you to Alicia Nash, who was kind, gentle, and patient with us throughout the entire process. She took the time to explain everything clearly and answered all of our questions with empathy and care. We are so grateful for the way Aria handled everything with professionalism and heart. Thank you for making a difficult time a little bit easier for our family. - The Miller Family

Very unpleasant situation for anyone. When you're hurting its difficult to focus and make funeral…read morearrangements. But everyone at Aria was so empathetic and kind. Our guiding light was Crystal Bovaird, Funeral Director and Cremation Specialist. She processed us and walked us through step by step. Everything is so complicated. But she took her time with the details, very professional and very helpful. I highly recommend Arias services.

My family and I have used Williams Funeral Directors twice before, but after this most recent…read moreexperience, we will not be returning. The level of communication, professionalism, and care we received during one of the most difficult times of our lives was deeply disappointing. My loved one passed away on October 2nd, and his cremation did not take place until November 6th with little to no communication from the funeral home in between. It started the night he passed. Their partners took hours to arrive at the house, even though law enforcement had already informed them of his condition and approximate weight. They arrived completely unprepared, and a family member had to help them place his body onto the gurney. It was traumatic and unacceptable. The next day, October 3rd, we arrived on time for our scheduled appointment but were placed in Raul's office while he took a lengthy phone call. He later explained that he had been "looking for a casket large enough," despite not yet knowing our wishes and we did not need a casket at all. Throughout our meeting, he repeatedly joked and attempted to be overly friendly, which felt inappropriate given the situation. One of our requests was to view our loved one one last time, and Raul assured us it could be arranged for the following day. Instead, I received a call the next morning stating that viewing would not be possible "because of his size" and the need to involve a third party, which would result in additional fees. Only after several hours and my firm insistence were they suddenly able to make it happen the same day. Before the services (held eight days after his passing), I confirmed with Raul that a priest and someone to lead the rosary had been arranged. He later informed me that "Maria" from the church could lead the rosary and that I would need to pay her $100 because it "wasn't in the agreement." I reluctantly agreed. It was only afterward that I learned Maria is actually a salesperson for the funeral home. After the services, I asked Raul whether everything had been received from the doctor for the cremation. He said yes and that they were only waiting for the state's approval. Weeks passed with no updates. When I reached out on October 28th, he hurriedly told me they were still waiting on the county medical examiner and claimed he couldn't email me details because he was "out of town." Once again, only after repeated insistence on my part did things suddenly move, and we received the cremation certificate on October 30th. This entire process was far more stressful, confusing, and prolonged than it ever should have been. Losing a loved one is already devastating; families should not have to chase down information, argue for basic services, or experience avoidable delays and miscommunications. We are extremely disappointed in how this was handled and can no longer recommend Williams Funeral Directors based on this experience.

I know that death is a bad experience for everyone involved and I would think people's emotions and…read moresensitivity would run high when trying to plan funeral services, but I am surprised at some of the other reviews. These people nothing but polite, as well as empathetic. Everyone I spoke to at Williams displayed the perfect amount of compassion, while maintaining professionalism. Given the situation, I wouldn't say it was a pleasurable experience, but all of the staff went out of their way to make the experience as painless and seamless as could be.

I want to express my deepest and most heartfelt appreciation for Charles W. Smith & Sons. I am…read moreespecially grateful to Rainy Day, who was entrusted with the sacred task of dressing and presenting my son to me one last time. There are no words to fully express my gratitude for the extraordinary care and dedication she put into making him look more beautiful than ever. Her compassion and attention to detail brought me a measure of peace in an unimaginably difficult moment, and for that, I will be forever thankful.

We came back to this place once again from the cordial treatment they gave us. And yet again they…read morewere awesome in the hospitality they gave us. The pricing is affordable and the timeliness of my grandfathers cremation was exceptional. But what I really loved was experiencing the funeral director and his staff who came into pick up my grandfathers body from the bedroom, going to the van. They gently handle him with care and wrapping him nicely in the blankets. They also draped a beautiful blanket over him. And gently carried him to the gurney and put him in the van.

Very professional and knowledgeable. Discussed advanced planning for funeral needs. Mrs Mulkey was…read morea help with managing our wishes.

Tiffany is the best! She took care of everything for us and never said no. She just found a way to…read moremake it happen. She helped us through a very difficult time. We will be forever grateful to Tiffany and Mulkey Mason.

I have been holding on to this review and time to finish and let it go on. My first time at this…read morefuneral home. It was my last time to see my brother. It is easy to find in this small town. Plenty of parking in back and to the side. The staff seemed much nicer than many of the funeral homes I've been to. I think it may be due to my brother being very well liked along with his family. The décor is soothing, respectful and nice. This funeral home is well maintained. The staff allowed a final viewing before cremation and it was much appreciated as in these COVID times, the final good by was not possible.

Our friends and family are well taken care of here. They are undergoing a major remodeling here. My…read morewife and I are often singing at funerals with the kindness of allowing us earlier inside for rehearsal.