For nearly half a century, I've been coming out to this pretty cemetery to visit the resting places…read moreof family members and the early residents of Lewisville. Usually, my mom was with me. This visit was to see my mom at her last resting place. This cemetery is not large and is well maintained. It is easy to get to and find a spot to park. There always seem to be some very friendly people out there tending to graves. This trip was no exception.

I want to express my deepest and most heartfelt appreciation for Charles W. Smith & Sons. I am…read moreespecially grateful to Rainy Day, who was entrusted with the sacred task of dressing and presenting my son to me one last time. There are no words to fully express my gratitude for the extraordinary care and dedication she put into making him look more beautiful than ever. Her compassion and attention to detail brought me a measure of peace in an unimaginably difficult moment, and for that, I will be forever thankful.

We came back to this place once again from the cordial treatment they gave us. And yet again they…read morewere awesome in the hospitality they gave us. The pricing is affordable and the timeliness of my grandfathers cremation was exceptional. But what I really loved was experiencing the funeral director and his staff who came into pick up my grandfathers body from the bedroom, going to the van. They gently handle him with care and wrapping him nicely in the blankets. They also draped a beautiful blanket over him. And gently carried him to the gurney and put him in the van.

I know that death is a bad experience for everyone involved and I would think people's emotions and…read moresensitivity would run high when trying to plan funeral services, but I am surprised at some of the other reviews. These people nothing but polite, as well as empathetic. Everyone I spoke to at Williams displayed the perfect amount of compassion, while maintaining professionalism. Given the situation, I wouldn't say it was a pleasurable experience, but all of the staff went out of their way to make the experience as painless and seamless as could be.

My family and I have used Williams Funeral Directors twice before, but after this most recent…read moreexperience, we will not be returning. The level of communication, professionalism, and care we received during one of the most difficult times of our lives was deeply disappointing. My loved one passed away on October 2nd, and his cremation did not take place until November 6th with little to no communication from the funeral home in between. It started the night he passed. Their partners took hours to arrive at the house, even though law enforcement had already informed them of his condition and approximate weight. They arrived completely unprepared, and a family member had to help them place his body onto the gurney. It was traumatic and unacceptable. The next day, October 3rd, we arrived on time for our scheduled appointment but were placed in Raul's office while he took a lengthy phone call. He later explained that he had been "looking for a casket large enough," despite not yet knowing our wishes and we did not need a casket at all. Throughout our meeting, he repeatedly joked and attempted to be overly friendly, which felt inappropriate given the situation. One of our requests was to view our loved one one last time, and Raul assured us it could be arranged for the following day. Instead, I received a call the next morning stating that viewing would not be possible "because of his size" and the need to involve a third party, which would result in additional fees. Only after several hours and my firm insistence were they suddenly able to make it happen the same day. Before the services (held eight days after his passing), I confirmed with Raul that a priest and someone to lead the rosary had been arranged. He later informed me that "Maria" from the church could lead the rosary and that I would need to pay her $100 because it "wasn't in the agreement." I reluctantly agreed. It was only afterward that I learned Maria is actually a salesperson for the funeral home. After the services, I asked Raul whether everything had been received from the doctor for the cremation. He said yes and that they were only waiting for the state's approval. Weeks passed with no updates. When I reached out on October 28th, he hurriedly told me they were still waiting on the county medical examiner and claimed he couldn't email me details because he was "out of town." Once again, only after repeated insistence on my part did things suddenly move, and we received the cremation certificate on October 30th. This entire process was far more stressful, confusing, and prolonged than it ever should have been. Losing a loved one is already devastating; families should not have to chase down information, argue for basic services, or experience avoidable delays and miscommunications. We are extremely disappointed in how this was handled and can no longer recommend Williams Funeral Directors based on this experience.

Ginger Wood of Rolling Oaks Funeral Home, Coppell, TX met with my son and I in our home to discuss…read moreand plan pre-paid cremation. Ginger did an excellent job explaining every aspect of cremation and pre-payment. She made us feel comfortable and let me make my own choices based on my desires. Following the death, that necessitated the pre-planing, Rosanna answered all my questions immediately, kept me aware of timing and even made deliveries to my home. I would highly recommend Rolling Oaks Funeral Home, Coppell, TX to anyone who is interested in pre-planning and funeral services.

Funeral arrangements are never something you want to have to endure, but Becca made everything so…read moreeasy. She was very accommodating, and offered solutions to any situation we faced. She took care of requesting the military flag presentation service, catering arrangements, flower arrangements, ordering death certificates, cremation arrangements, and a whole list of other items. We decided to use a large photo instead of displaying an urn during the service, and Becca was able to locate and let us borrow the perfect picture stand. It was really nice to know that someone else was thinking of all the small details during a time of grief when it was difficult for my family to focus on event planning. Their website's online obituary (aka Everlasting Memorial) allows you to upload photos of your loved one that recently passed away. Those photos are then used to create a slide show that can be played during the funeral service. The slide show comes with somber default music, but you can also provide your own music specific to your loved one. My family received multiple compliments on the quality of the slide show. You can also request additional DVDs of the slide show (potential fee), and a custom sticker will be added to the face of the DVD with your loved one's picture on it. The facility is very clean and welcoming, and my family was very impressed with the services they provided. They are also very community-focused. Becca explained that if there was food leftover from the reception that the family didn't want to take home, then she would bring the leftovers to a nearby fire station. If there were any flowers that the family didn't take home, then they would bring the flowers to a nearby hospice or hospital to brighten their day. I would definitely recommend using Rolling Oaks, and specifically recommend working with Becca.

Excellent service, very compassionate and even followed up after everything was complete. Highly…read morerecommend.

The staff is outstanding... Where can I begin?…read more So many wonderful things to say about this place. The director; Sam Scott is an amazing person. I called them in a panic, after the sudden loss of my mother in-law. I had searched many other funeral homes, and had become discouraged due to finances and most places being strictly about getting their money and sending you out the door. Distinctive Life staff was both professional and compassionate towards our family. Mr. Scott was available to speak with us any time we needed him, and answered any and every question we had. He went above and beyond in helping us plan a beautiful graveside ceremony to lay our mom to rest. It was a very difficult time for us, and he was respectful and sincere; offering words of encouragement and kind thoughts throughout the entire process. I truly believe finding Distinctive Life was a Godsend, and I don't know what we would have done without their help.

Poor communication and poor delivery. Death certificates only received correctly after constant…read morecalls to them. Jennifer Bradley was horrible to work with.

Undoubtedly, one of the most difficult times in our family's life, Jennifer Bradley and the entire…read morestaff at Turrentine Jackson Morrow provided us with tremendous support, love, and amazing customer service. We will always appreciate how patient, caring, and supportive they were in our time of grief. Jennifer was there for us every step of the way and always provided my wife and I with a prompt reply with our inquiries. Jennifer also did a stellar job in assisting my wife and I in designing our son's memorial. We absolutely love how it turned out, and thankful for her patience during the entire process. Berkshire Chapel, which is next door to the funeral home, is very well kept, spacious, and provides live streaming services for loved ones who are unable to attend. The entire staff did an excellent job during the viewing services, working and coordinating with our Pastor on the day of the funeral, and ensuring that both days went smoothly. The staff was also immensely kind and generous in dropping off our flowers to our home following the funeral services. We love Jennifer and the entire Turrentine Jackson Morrow (Frisco) team, and recommend them to any family that is looking for a trusted and reputable funeral home.

Bradley was absolutely amazing and caring!! He listened to our concerns and came up with…read morerecommendation that not only fit our budget but were at the highest level of service and respect for what my family was going through. He had everything prepared in advance of our arrival for the service, he explained everything and was very empathetic and understanding. He went out of his way to ensure this emotional time was as stress free as possible. No-one wants to have to face a passing of a loved one, but Bradley helps make this experience as painless as possible. Even the follow up after the service was amazing.

Barb Was Absolutely Amazing! She Was So Meticulous And Took Care Of Every Single Detail Of My…read moreMom's( my best friend) Funeral Arrangements! Cecil Dalton The Funeral Director Was So Empathetic And Kind! It Made A Very Difficult Situation Much Easier!

We recently experienced the loss of my mother-in-law, and this was our first time navigating the…read moreprocess of arranging a cremation. The team at Aria Cremation Services was incredibly compassionate and understanding during this difficult time. After she passed away in hospice at our home, they came to retrieve her body but allowed us a couple of days to grieve before discussing any financial matters. This gesture gave us the time and space we desperately needed to process our loss without feeling rushed or overwhelmed. A special thank you to Alicia Nash, who was kind, gentle, and patient with us throughout the entire process. She took the time to explain everything clearly and answered all of our questions with empathy and care. We are so grateful for the way Aria handled everything with professionalism and heart. Thank you for making a difficult time a little bit easier for our family. - The Miller Family

Very unpleasant situation for anyone. When you're hurting its difficult to focus and make funeral…read morearrangements. But everyone at Aria was so empathetic and kind. Our guiding light was Crystal Bovaird, Funeral Director and Cremation Specialist. She processed us and walked us through step by step. Everything is so complicated. But she took her time with the details, very professional and very helpful. I highly recommend Arias services.