1. Allen Cemetery

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Allen, TX

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5 years ago

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Ted Dickey Funeral Home

Ted Dickey Funeral Home

(10 reviews)

I sincerely hope everyone has time to plan out what they want for their funeral services, but if…read moreyou have an unexpected death, I can't recommend the staff and services of Ted Dickey highly enough. The care and attention given to the decedent as well as the entire family was exceptional. Following up to ensure that every detail was covered and nothing was left out. Taking the time to learn about the person and making an individualized service that truly fit their personality may be all in a days work for them, but for the friends and family to be able to have a meaningful way to say goodbye was very special. Thank you to everyone at Ted Dickey Funeral Home for making today a little bit easier.

My beautiful brother passed away on 12/19/2023 and we used Ted Dickey's Funeral Home Service under…read morethe direction of William Ciociola. He was patient, kind, sensitive to our financial concerns as well as how we wanted Kurt to be remembered. He answered all of our questions the same day and helped us write one of the best obituaries I have ever seen. You felt as if you really knew my brother and that was important to me. We have used Ted Dickey's Funeral Home for my father and when it is my mother's time we will use them for her funeral as well. We had Kurt's Celebration of Life catered and photos of him at different stages of life - with so many friends there to comfort us - the event was a God send - Thank you for your expertise Will and Ted Dickey Funeral Home - Sincerely, Gretchen McClurkan

Eternal Rest Funeral Home

Eternal Rest Funeral Home

(15 reviews)

In the words of Madea "Don't Do It"…read more It's been a year since my uncle passed and we use them. They lost the video that we had made on a USB. We would never get those memories back EVER because the company that made the video did not keep a copy. I would never forgive them!!!!! On top of that they were not professional giving empathy is a no! Service was definitely poor quality. Don't Do It

My review is mixed. First, I want to give credit where it is due. The staff did an excellent job…read morepreparing my nephew, Chrone Reagan. His makeup, clothing, and overall appearance were handled with great care and dignity. The obituary was also beautifully designed and put together. The individuals responsible for those details deserve recognition. Unfortunately, our experience with the actual service and transportation was disappointing. The service was scheduled to begin at 10:00 a.m., but the family did not arrive at the church until approximately 10:15, and the service did not begin until around 10:30. This delay created a domino effect that may not have been noticeable to the other attendees, but it significantly affected the immediate family. The limousine did not appear to have been cleaned that morning. The windows were dirty and covered with fingerprints. Also the tags appeared to be from 2024. The Sprinter transporting ny nephew's children and grandparents had problems with the air conditioning. With temperatures reaching approximately 105 degrees, none of the vehicles were stocked with water or any refreshments to help keep everyone comfortable. The drivers had to speed leaving the home in Desoto to get to the church in Seagoville to make up for lost time. After a wonderful celebration of life service, the processional left for burial at Lincoln cemetery thinking it would be no more than a 5-10 minute drive. Well there was confusion involving other funeral services and limited space. As a result, we had to drive around and wait another 20 minutes with hearse before we could proceed to the burial site. This was very upsetting and disruptive during an already painful time. I was also disappointed by the condition of the funeral home each time I went there. The torn pleather seating, worn carpet, dated furnishings, and overall cleanliness did not reflect the dignified and comforting environment grieving families deserve. The staff's presentation and organization could also have been more professional and coordinated. Again, I sincerely appreciate the care given to my nephew's appearance and the beautiful obituary. However, the funeral home needs to improve its punctuality, communication, staffing, transportation, vehicle cleanliness, temperature control, and facility upkeep. The family supported my sister when she decided to make a full complaint. There was a particle reimbursement but was told she would need to file a complaint with the state to review for any additional reimbursement. Families are trusting them during one of the most difficult moments of their lives, and the entire experience should reflect care, dignity, organization, and respect.

Allen Cemetery - funeralservices - Updated October 2026

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