Very helpful people on the phone and in person Answer your…read morequestions and do not try to upsell you. Very tuned into what you want. They have just about any service you Might need at that difficult time in your life or the life of a friend. Beautiful venue for all types of services. Cremation is offered too.

My Aunts service was beaitiful and the staff were so caring during a horrible time for…read moremy family.

I unfortunately was placed in the position to have to do business with this company with the sudden…read moreunexpected passing of my husband earlier this month. I was referred to Chanda Gonzalez in their office from Ted Dickey (where we had my husband services) as one of his final requests was to be buried where his sister was laid to rest, and she worked with my and my family in deciding on a location to bury my husband at. She was VERY patient and took quite a long time showing us different locations available on the grounds and going over the different pricing structures even understanding that I wanted to check out another location closer to home before making this big decision, ultimately deciding on this location. (I never realized how much was involved with the burial of a person) and she went over EVERYTHING!!! It was a very difficult decision for me to make and she was very mindful of mine and my sons loss. I am still working with them on the headstone stuff but overall would recommend them for burial (I did the services at another location - closer to home). She even helped me make plans for me so my sons don't have a lot to deal with when something happens to me..... The cemetery grounds are really kept up from what I have seen and though I was concerned about the area it is in, I just don't recommend leaving anything of value in your car when you visit. Would definitely recommend them in the event that you require their services.

I'm not gonna get on here and bash this cemetery But it seem just in last few years that someone is…read moretaking my sons stuff off his gravestone. I had a plaque made with my son's picture on it that was made of cast iron That stuck in the ground that was stolen. I say stolen because I was told that the grounds people don't take stuff off of the grave stone. I understand that they do need to cut the grass and weed eat And that some stuff may be in the way and get tore up or whatever but just in the last few months almost everything that I put on my sons grave has been stolen or taken off . My son was buried here 32 years ago. The last few years i have placed stuff around his grave stone or on it is gone. It's sad that I can't even leave stuff on my sons grave because other people thinks it's ok to just take it becuase they thinks it's ok. If it is the grounds people then they need to take all the stuff from all the baby's grave stones out there and not just mine. Idk what's going on but I want answers. What would someone need a plaque with someone else's baby picture on it for just to maybe get 10 dollars for it. The last time I went to see my son the grass was mowed and some of my sons stuff was gone but left a couple of things. I looked around at the other graves and their stuff was still there with grass growed up around it . So why mess with mine and not the others ?

This funeral home handled the services for our dear friend, Billie Brownlee. They did a great job…read morein every respect. To begin with, Billie looked like she was asleep in her final resting place....especially important considering how sick she had been. The casket was beautiful, the visitation was nice and respectful and the graveside service was perfect overall...again, especially considering it was done at 1:00 pm on a hot day. Everything was handled professionally. I know the family and all her friends appreciated this wonderful send-off to such a sweet lady. Condolences to all her family and friends!

I would have not chosen this as the funeral home to handle my father's cremation and service had I…read morebeen able to have a say in it. Due to extraneous circumstances around my father's passing, the family member that was in state, was out of the country when he passed and there were delays in the family being notified that were out of state. The hospice he was at called this particular place to pick up my father. I wish I would have been able to intervene sooner. The level of professionalism just wasn't at any level I would call professional. The representative that we dealt with belonged on a used car lot, and not a reputable one. I really don't want to hear about stripper funerals when I am picking out urns and planning a service. He kept telling us the wrong amount for what was due after the initial costs of the cremation, etc. A check was written the day of the service for a remaining balance and then almost a month later, we were informed that we owed them the amount we were repeatedly told was already taken care of. I had asked my in town relative when I was in TX what the deal was, so I could handle it out of my father's accounts if needed, they didn't have the answers, so I relied on a proper accounting from the funeral home. Basically, it had to come out of pocket when a month ago it could have been taken care of in a different way that we no longer had access to. It was all paid, it was just basic misinformation, miscommunication, lameness on their part throughout the whole process. They found a reverend even though I had request that they did not, who just happened to be the reverend of the used car sales man funeral guy. My father's pastor was out of the country and I figured, better to have none then someone who did not know or care about him. The Stand in reverend they found used the wrong name of my father's mother even after I had asked him to read what I had written about my father seeing as he didn't even know him. That is always great during a memorial service, especially when you are paying this person, oh I mean "tipping" them and they basically refuse to read what you prepared then say the wrong name. After receiving the Death Certificate, I realize why he used the wrong name of my father's mother, because it was also wrong on the death certificate. It is not the name listed on my father's birth certificate. Another fail. He also told us the obituary had already been run, we did not even get a copy or link to it. But, it now ends up, they never ran the obit even after charging us for it. So, they are going to run it this Friday, a month after the funeral. Another epic fail on their part. I called the funeral director, Lee, to talk to him about this, to express my overall dissatisfaction. He came out of the gate funky; like he was put out that I would even try to have a conversation with him about anything I was unhappy with. I was cut off, over talked, disrespected and hung up on. I have a feeling that a lot of more mature "gentlemen" in Texas are old school and do not know how to discuss business with a woman respectfully. I was told that it was his "right" to continue to interrupt me. Great. I was told that what I was telling him was 100% wrong and when I asked if his accounting was 100% right, he said "absolutely". I really hadn't even been able to say a full two sentences at this point. Then, he started lighting in to me about the length of time that they had to hold my father and issues he evidently had about my sister being out of the country and not having access to reliable communication methods. He actually told me she could have sent a TELEGRAM. OK. Right. Because that is such a preferred method of communication. I am sure they charged us for the time my father was there, generously, and also it was almost impossible for me to get a timely call back when I did get in the mix and start dealing with them. The location is also in a industrial-ish, not so nice area with nothing around it but hospitals. Not nice at all. The overall appearance of the funeral home is tacky. Plastic columns and plants. I would not recommend them, at all. It was a clown show at best.

I want to express my deepest and most heartfelt appreciation for Charles W. Smith & Sons. I am…read moreespecially grateful to Rainy Day, who was entrusted with the sacred task of dressing and presenting my son to me one last time. There are no words to fully express my gratitude for the extraordinary care and dedication she put into making him look more beautiful than ever. Her compassion and attention to detail brought me a measure of peace in an unimaginably difficult moment, and for that, I will be forever thankful.

We came back to this place once again from the cordial treatment they gave us. And yet again they…read morewere awesome in the hospitality they gave us. The pricing is affordable and the timeliness of my grandfathers cremation was exceptional. But what I really loved was experiencing the funeral director and his staff who came into pick up my grandfathers body from the bedroom, going to the van. They gently handle him with care and wrapping him nicely in the blankets. They also draped a beautiful blanket over him. And gently carried him to the gurney and put him in the van.

I highly recommend Simple Cremations. My brother passed away unexpectly and I had to take care of…read morehis cremation while living in a different state. I was able to do that long distance and everyone I spoke to were very compassionate and helpful. They even arranged a time that was convenient for me to pick up hia remains since I was traveling over the weekend.

Lezlie at Simple Cremation was very professional and caring. They made the end-of-life planning so…read moreeffortless and uncomplicated. I highly recommend if you are looking for professional, caring, and uncomplicated planning.

We had been contemplating a pre-paid funeral plan for several years and decided to move forward…read morethis past weekend. Our prearrangement specialist, Mrs. Pat Porter was absolutely wonderful! She was very friendly and knowledgeable, listened closely to what we wanted, explained everything with clarity and answered all of our questions. A friend and former co-worker recommended Chamberland Funerals & Cremations following her mom's home going. She was very impressed with the compassion and professionalism of the staff, the beautiful facility and overall service received during their time of bereavement. I highly recommended this business and feel very confident that they will take great care of us and our loved one when the time comes.

Chamberland Funeral Home rendered excellent services for my daughter's husband's home going…read morecelebration. It would be greatly appreciated if we had a Chamberland Funeral Home in Northern California. Again, my sincere thanks and gratitude to Chamberland Funeral Home, its directors and staff for superb services rendered. Respectfully, Bishop H. Carpenter

Funeral arrangements are never something you want to have to endure, but Becca made everything so…read moreeasy. She was very accommodating, and offered solutions to any situation we faced. She took care of requesting the military flag presentation service, catering arrangements, flower arrangements, ordering death certificates, cremation arrangements, and a whole list of other items. We decided to use a large photo instead of displaying an urn during the service, and Becca was able to locate and let us borrow the perfect picture stand. It was really nice to know that someone else was thinking of all the small details during a time of grief when it was difficult for my family to focus on event planning. Their website's online obituary (aka Everlasting Memorial) allows you to upload photos of your loved one that recently passed away. Those photos are then used to create a slide show that can be played during the funeral service. The slide show comes with somber default music, but you can also provide your own music specific to your loved one. My family received multiple compliments on the quality of the slide show. You can also request additional DVDs of the slide show (potential fee), and a custom sticker will be added to the face of the DVD with your loved one's picture on it. The facility is very clean and welcoming, and my family was very impressed with the services they provided. They are also very community-focused. Becca explained that if there was food leftover from the reception that the family didn't want to take home, then she would bring the leftovers to a nearby fire station. If there were any flowers that the family didn't take home, then they would bring the flowers to a nearby hospice or hospital to brighten their day. I would definitely recommend using Rolling Oaks, and specifically recommend working with Becca.

Ginger Wood of Rolling Oaks Funeral Home, Coppell, TX met with my son and I in our home to discuss…read moreand plan pre-paid cremation. Ginger did an excellent job explaining every aspect of cremation and pre-payment. She made us feel comfortable and let me make my own choices based on my desires. Following the death, that necessitated the pre-planing, Rosanna answered all my questions immediately, kept me aware of timing and even made deliveries to my home. I would highly recommend Rolling Oaks Funeral Home, Coppell, TX to anyone who is interested in pre-planning and funeral services.

Bradley was absolutely amazing and caring!! He listened to our concerns and came up with…read morerecommendation that not only fit our budget but were at the highest level of service and respect for what my family was going through. He had everything prepared in advance of our arrival for the service, he explained everything and was very empathetic and understanding. He went out of his way to ensure this emotional time was as stress free as possible. No-one wants to have to face a passing of a loved one, but Bradley helps make this experience as painless as possible. Even the follow up after the service was amazing.

Barb Was Absolutely Amazing! She Was So Meticulous And Took Care Of Every Single Detail Of My…read moreMom's( my best friend) Funeral Arrangements! Cecil Dalton The Funeral Director Was So Empathetic And Kind! It Made A Very Difficult Situation Much Easier!