I went there looking for a certain item, but they did not carry it, but they were very friendly and…read morethey were very nice. They store look like it had a very wide variety of options, but it just was not the particular option that I was looking for that dayso I did not get anything but I would go back.

Allegedly has locations next to high schools and doesn't not ID, Sold me defective vape that made…read moreme sick and would not exchange in less than 24 hrs, website has no terms of service or would not honor return policy. I've never had a worse experience.

Amazing customer service. Every time I walk in, they just know what I need, definitely coming back…read morefor all my gummies!

Haven't been here in some time but used to love coming here and last night I bought a gram of…read morerosin... as you knew this is 70+ a gram and when I open it it's all melted all over cap and side.... This is extremely disappointing. Tried to get a hold of them on the phone and no answer. Unless someone can remedy this I won't be going back Updated 12/11: went in to exchange and the only one they had left was also melted and all on the side of the rosin... this is beyond disappointing. One of the most expensive places around to buy rosin and now 3 different occasions I have got an inferior product. And then being told other stores don't have any and they could exchange it for diamonds(a much lesser product) probably won't be back unfortunately hate that the quality has fallen to the wayside Also attached a photo of what rosin is supposed to look like and what they gave me

Great experience overall , Bob is very informative about the tobacco and pipes . The customer…read moreservice was very good and the shop is very clean and inviting.

This place has great service. I walked in and Bob asked me what I like and he mixed up some of if…read morenot the best pipe tobacco I have ever smoked. Very smooth complex flavor. I don't know how he did it!!

I was amazed by the lack of quality assurance and customer service provided by the owners of this…read morelocation. On April 1, I visited the store to make a purchase. It was not until April 7 that I opened the product. My vape was not compatible with the product, so I contacted the owner, who informed me there was no return policy or exchange after 48 hours. In response to the feedback, I contacted my bank. Having spoken with my bank, I called back to obtain another copy of the receipt. After speaking with the owner's husband, I was asked why I needed a receipt. An issue arose when the gentleman inquired about the purpose of the receipt. I explained what had occurred. I made a mistake during the discussion and stated that I had not used the product until April 8. After I stated different dates, he accused me of lying and I used profanity and was extremely unprofessional by saying "I'm not trying to be a dick about it" I kept a professional tone until he called me a liar. He stated he did not care that I left a review and didn't try to help find remediation. My occupation revolves around quality assurance from the consumer's perspective, and the lack of quality I encountered blew my mind. It is my intention to file a complaint with the Better Business Bureau and the Federal Trade Commission.  During this entire situation, the only thing I wanted was another copy of my receipt. Instead, I was called a liar and cursed at.

Such a great shop. They have a cute little store front and owners are super friendly and very…read morehelpful! I had no idea what I was looking for when I first went in, and all their associates were knowledgeable on products and what might work best for me! Great products and prices. I always feel welcome and taken care of when I visit! Only place in town I recommend!

This was my first visit to Tobacco Lane. The overall experience was Amazing. Charles was so kind…read more My friends and I came in as novices. Charles was able to ask a few simple questions and we were able to get the cigars we wanted. He also gave us some cigar education 101, which was sooo helpful. I felt like the prices were good. There were some lower priced cigars and some that were more expensive, so it looks to encompasses all. Charles we appreciate your outstanding customer service. If your an OG at this or brand new like us, you have to come see Charles at Tobacco Lane. It will definitely be an experience.

Stopped by today for one 'gar, selection was so good I ended up taking 7 items with me. Great…read moreprofessional/friendly service with gentleman upfront and got a punch card for future discounts. Would return, many shops nowadays lack variety for different palates and also welcoming service. This one excelled, keep it up, that's how you get returning customers.

Amazing selection and very well organized. Comfortable and clean public lounge. They have some hard…read moreto find and limited release items.

What a great find for cigars Three loaded humidors…read more Fantastic large selection Wonderful service Plenty of space to smoke Club rom available Great prices Definitely visit

Bri is being so helpful!!!! They got all the nice stuff…read moreeven the new geek bars and lost mary

the worker were really rude they accused me of having a fake ID overall the place isn't nice…read morelooking and cops surrou the building

I attended a superb wine tasting event at Total Wine & More. The setup was impeccably clean,…read morewell-organized, and set the stage for an engaging evening. The sommelier was exceptionally knowledgeable, friendly, and shared fascinating insights about winemaking. There were light bites that thoughtfully paired with a delicious assortment of charcuterie that complemented every glass perfectly. I walked away with a far deeper appreciation for Napa wines.

My experience here is usually satisfactory. They have a vast majority of liquors , wines, and…read moreciders. I like the pricing here and it's affordable compared to the other retailers . Staff is usually friendly and helpful. The ambiance here is chill and relaxed . Lined are never busy through the weekday, can't imagine what it's like during g the weekend . They also have some good snack options like chili lime peanuts at checkout and other miscellaneous items. Great shopping here at total wine!