Review for Sky Rise Vapor (Forney, TX)…read more I'm writing this review after experiencing extremely unprofessional treatment at this shop on two separate occasions, even after I tried to resolve things respectfully. The first incident happened when I took a quick picture of an anime rolling tray that caught my eye. There were no signs saying photos weren't allowed, and I've taken pictures of products before with no issue. I usually ask for permission out of courtesy if someone is nearby, but in this case, no one was available -- employees were either helping other customers or in the back of the store. Since there's no rule against it, I didn't think it would be a problem. Instead of politely asking, the same employee who had been assisting me earlier came back out very aggressively moments after I took a quick picture of a Naruto and Goku rolling tray. She accused me of taking photos to compare prices with other stores -- completely false and unnecessary -- and even demanded to see my phone, as if I'd done something wrong. I was calm and respectful, but being treated like that over a $10 tray was completely out of line. She later told me I was "blowing the situation out of proportion," which was uncalled for. I've been shopping here for over a year, always respectful and spending more than the average customer -- often buying entire box, sometimes boxes of cigars and other products in one visit. The manager, Moe, later called to apologize and offered me complimentary merchandise to make things right. Moe has always been kind and professional, but unfortunately his employees have gone too far. When I returned to shop again today, October 24th, 2025, at around 7:00 PM, another employee refused to serve me -- even saying I could "come back tomorrow so Moe could help instead." Two other employees ignored me completely. That same employee also accused me of lying about my original post, even though the manager himself confirmed it was true and personally apologized for it. That accusation was completely unnecessary and honestly made the employee look foolish for trying to dispute something his own manager had already taken responsibility for. That kind of behavior is extremely rude, unprofessional, and borderline prejudiced, especially considering how calm and polite I was the entire time. Why would I return to spend money somewhere that makes me feel uncomfortable and disrespected? I'd be foolish to keep supporting a business that allows employees to treat loyal customers this way. Unless the entire staff is replaced with people who actually value and respect customers, I won't be returning. There are plenty of other smoke shops -- and even online stores -- that treat people right and appreciate loyalty.

Shout out to MO and the great products at Sky Rise!!!!!!…read moreAlways a one stop shop for all your needs.

Bought a sour apple extrem bar last night at about 745 pm before they closed Sunday night. When I…read morewoke up this morning after charging it it was at 33 percent it was at 90 percent when I put it on the charger. I'm not a chain smoker as I check again it's at 17 percent not even 24 hours later. Also when hitting the vape it keeps burning and you can hear it continue to burn for several seconds. If the company will not fix this issue. I will not be buying this brand again or shopping with you all for selling less than quality products. Very ghetto do not recommend.

Great selection of vapes! Employees were super helpful! They asked for my ID and then after showing…read moreit I got treated to their entire line of vapes. Was kind of overwhelmed but they made it easy! 10/10

Erica was super chill and helpful, didn't make me feel rushed or anything. She answered my…read morequestions and helped me find exactly what I needed without trying to upsell. Definitely one of the better smoke shop experiences I've had.

I went in and specifically asked for an auto draw vape pen for cartridges. sales girl picked one…read moreoff the wall. I said "And this is an auto draw?" she confirmed "yes it is"... NO it is NOT. its a button on and push the button operate. not worth the bother to take back but... I ordered an auto draw online. hassle.

This was recommended to me by a friend and I knew I had to check it out. The shop isn't huge but…read morethe selection is. There were two workers there when I went and they immediately welcomed me in and asked how they could help. They were both so helpful at recommending me what I was wanting and looking for, and even suggested more things to interest me on top of that. They were so kind and helpful! The place is clean and has a great vibe. I can't wait to go back here! It's tucked away in deep ellum, a little away from all the bars and clubs, so it's in a great spot. Definitely will return and I've already recommended it to several others. Fantastic place

This business doesn't dispose of their trash properly... they irresponsibly and illegally dump…read moretheir garbage in the ally behind the store. It ends up blowing all over the whole neighborhood. It's depressing. It makes the block look terrible and is a detriment to everyone who lives around their store. Don't support this business, they make their community worse.

Dope ppl. Cool place. 24/7! Can't beat that!! The staff is…read morenice. The products they have are high quality.

So incredibly disrespectful! Several months ago I had won on one of their slot machines. And…read moreapparently the manager did not trust the employees enough to leave them the key to the safe. So they were not able to cash me out. The The employee explained that this happened quite often and wrote me an IOU. I attempted to cash the IOU several times with no luck due to the manager not being there. When I presented it tonight, the man behind the counter, who I think goes by Black rudely told me that the employee who wrote the note hadn't worked their in months. As if that means anything! And then very aggressively told me I needed to get out. I explained how even if he wasn't able to cash it I was planning on buying some things. He even more threatening said "get out now." This punk is truly an embarrassment to the company. I will never buy anything from him and I will tell my friends about him.

Update: After seeing the above review the owner, Leo, reached out and personally apologized for the…read moreway his staff handled the situation. He went above and beyond and offered to overnight a complimentary glass piece to make sure it got to me on time. They're putting measures in place at Sky Rise Vapor shop to ensure other customers don't run into similar problems in the future and training staff to handle situations better moving forward. Glad to see how much the owners really care!

I went there looking for a certain item, but they did not carry it, but they were very friendly and…read morethey were very nice. They store look like it had a very wide variety of options, but it just was not the particular option that I was looking for that dayso I did not get anything but I would go back.

The staff is amazing and the selection is great! They're always great with recommendations. And…read moretheir flavors are out of this world.

Very helpful, awesome staff and selection! I learned they have a juice I e looked for years for;…read moreThe Hatter from Vaping Rabbit, who is no longer in business. Anyway, great juice, staff, everything

Great experience overall , Bob is very informative about the tobacco and pipes . The customer…read moreservice was very good and the shop is very clean and inviting.

This place has great service. I walked in and Bob asked me what I like and he mixed up some of if…read morenot the best pipe tobacco I have ever smoked. Very smooth complex flavor. I don't know how he did it!!