I went there looking for a certain item, but they did not carry it, but they were very friendly and…read morethey were very nice. They store look like it had a very wide variety of options, but it just was not the particular option that I was looking for that dayso I did not get anything but I would go back.

Allegedly has locations next to high schools and doesn't not ID, Sold me defective vape that made…read moreme sick and would not exchange in less than 24 hrs, website has no terms of service or would not honor return policy. I've never had a worse experience.

Great experience overall , Bob is very informative about the tobacco and pipes . The customer…read moreservice was very good and the shop is very clean and inviting.

This place has great service. I walked in and Bob asked me what I like and he mixed up some of if…read morenot the best pipe tobacco I have ever smoked. Very smooth complex flavor. I don't know how he did it!!

Haven't been out here in a few years. Wanted to check on job opportunities. While here, I also…read morepurchased three cigars. Prices were comparable. Herb and the other staff members were great! We talked about old times. What fun! Please shop here!

This was my first visit to Tobacco Lane. The overall experience was Amazing. Charles was so kind…read more My friends and I came in as novices. Charles was able to ask a few simple questions and we were able to get the cigars we wanted. He also gave us some cigar education 101, which was sooo helpful. I felt like the prices were good. There were some lower priced cigars and some that were more expensive, so it looks to encompasses all. Charles we appreciate your outstanding customer service. If your an OG at this or brand new like us, you have to come see Charles at Tobacco Lane. It will definitely be an experience.

Every time I go there, I feel like I'm at home. Their products are absolutely amazing. Great…read morequality and honestly, one of the best selections I have seen out of anywhere. I will never go anywhere else for any of my vape stuff. The value of the products are also very affordable compared to other stores. And I would be lying if I had said, I haven't stood there for hours because of how great these services in everybody is so nice and respectful.I love talking to everybody who's there.

Greeted with a smile, the variety of product, reasonable prices! Been a customer for over 3 years.read more

We were in town from Houston for the Dallas Cigar Fest. Prior to coming we made a Black Owned Cigar…read morelounges itinerary that we wanted to patronize while in town and Blowing Smoke was on our list. They advertised an event taking place on Saturday 11/8 @4pm. My wife (who doesn't smoke cigars) and I arrived a little after 4pm and the rest of our party shortly after and we All walked in together. We went to the Humidor to purchase our 2 stick requirement. Humidor was bare. Very little selection lots of empty boxes. We picked our sticks and headed back to our seats. Lady comes over and approaches my wife to inform her she needs to purchase 2 cigars to be in the lounge, my wife informs her that she wasn't staying was just dropping me off. Well I guess she took too long to leave because she was approached once again wit the same request. I chimed in to inform the lady my wife doesn't smoke and was greated with attitude informing us that she was the owner and she can give the cigars away since she didnt smoke but had to make a purchase. Now mind you, I understand policy but its not what you do but how you do it. This place was not very welcoming to begin with. Yes its very spacious but I've never had to sit in metal folding chairs at a cigar lounge at least not inside. My wife was one of a party of 5. Four of which purchased cigars and more-than-likely would have purchased more. I've been to plenty of lounges with my wife and have NEVER had the lounge force her to purchase as long as I was patronizing. So according to there policy I have to buy 4 sticks to have my wife chill with me at their lounge. And is why I will NEVER return. If you're in the DFW area and want to have a good time and experience amazing customer service and be treated like family as soon as you walk through the door check out Smoking Jacket Cigar Lounge. Also BYOB and have a 2 stick minimum. BUY guess what.. my wife and I chilled ALL night with Noone harassing her about purchasing Go figure‍

So the Mr and I drove down from Houston to partake in the cigar fest that was going on him more…read morethan me. We arrived at the establishment a little after 4pm along with meeting up with 4 other people all cigar smokers besides me. I was only there to have a drink ot two before I had planned to leave. I was there approximately 45 mins first lady approached me and said 2 cigar limit I advised her I wasn't a smoker and I was only there to kill about 30 mi s before I was leaving. Mind you the 4 other cigar smokers had already purchased their 2 cigar minimum. Now im about 45 mins in another lady came and told me I would need to purchase 2 cigars and give them to the people on the table I told her I was leaving in about 5 minutes and she had the audacity to mention owner. I have been too many cigar lounges and understand the policy but to be harassed and hounded was quite a different experience. I woukd never patronize an establishment like that. Not to mention Total Wine had a better and bigger selection of cigars and they have the audacity to hound you. If you dont mind being harassed be my guest but this waa the WORST EXPERIENCE ever. And yes I let when I said I was. The ambiance is mediocre..the ventilation needs work and the customer service SuCKED..If I could give this cigar a negative 1 I would..

Erica was super chill and helpful, didn't make me feel rushed or anything. She answered my…read morequestions and helped me find exactly what I needed without trying to upsell. Definitely one of the better smoke shop experiences I've had.

I went in and specifically asked for an auto draw vape pen for cartridges. sales girl picked one…read moreoff the wall. I said "And this is an auto draw?" she confirmed "yes it is"... NO it is NOT. its a button on and push the button operate. not worth the bother to take back but... I ordered an auto draw online. hassle.

The staff is amazing and the selection is great! They're always great with recommendations. And…read moretheir flavors are out of this world.

Very helpful, awesome staff and selection! I learned they have a juice I e looked for years for;…read moreThe Hatter from Vaping Rabbit, who is no longer in business. Anyway, great juice, staff, everything

Purchased a vape and liquid…read more Liquid taste nasty Went out of town and the vape stopped working at all on the second day

My name is Sherry Love. This store is amazing. Prices could be a bit lower but the service is…read morefantastic their inventory is fantastic. They carry a wide selection of brands all top notch. It's clean and orderly at all times very, professional. I highly recommend this store to anyone and everyone near and far