DO NOT ALLOW DON TO WRAP YOUR VEHICLE!
The week of 10/10/2017, Don came to my home to wrap my 2015 Range Rover Sport Autobiography. Before I paid him the several thousands of dollars, he assured me that he warranties his work. He indicated that if there were any issues, he
would make another trip to me in order to evaluate and fix it if the issue was not from my own neglect.
Within a day, I started having issues with the parking sensors. He covered over all of the entire sensors which now makes them useless. I can also not use the parking assist features since the sensors are now blocked. Within another
week, I also noticed that a few areas were having issues where the wrap was not sitting properly and some areas where the vinyl was warped and torn. He instructed me to use clear tape to hold it down. Seriously!?!?! You want me to
drive around with clear tape on a Range Rover?
I immediately reached out to Don, with pictures, in hopes that he would honor his work and his warranty promise. He responded to me that he would be travelling out of the state for a few months and to contact him at the end of January
of the following year. I was extremely unhappy, but told him I was willing to wait as long as we could come to a fair resolution. I waited the 4 months to contact Don and when I did, he was extremely combative. He indicated that he
has no plans to be in my area again and would let me know once he did. He also said "I said I'd take care of it when I came back up but it wouldn't be specifically to only take care of the issue on your car only".
I tried to also be flexible and offerred for Don to refund me some of my money so that I can take it to a local shop to have these things fixed. He is not willing to do that either. Long story short, here I am 5 months later with a
newer model Range Rover with a horrible wrap job. I'm going to have to come out of my own pocket to go to another shop to fix all of the issues.
I have uploaded pictures of only a few of the many issues as well as parts of the very unprofessional texts. read more