This shop is amazing!!! We were traveling from Florida to California August 2026 and our brake…read morelight on our Honda pilot came on! We were obviously stressed out by being out of town and thinking a car repair would be a fortune!!! Bring in Chris and Blaine! These 2 young men were amazing and HONEST!! They ran a diagnostic on our car with a scanner and didn't find any errors. I can't remember which one of them tapped the emergency brake but the light went out. I then came back on and he did it again. Again it went off. He took the car for a ride to test the brakes and all was fine!! He said we were good to go and the warning light shouldn't come back but if it did just hit the emergency brake. We tried to pay them and they said no we didn't do anything to fix the car. They were both professional and knowledgeable. We have thanked God several times for leading us to Joe's shop! They again are honest and have integrity which you don't often find when traveling and have car trouble.! Thank you both for being kind and taking care of us!! Highly recommend this shop!!!

Not the best experience... took my car in for AC repair and spent a pretty penny. Lasted a month…read moreand they said it was something else that went out. Wouldn't work with me and wanted another huge amount. I just thought that my mechanic would take care of me and that I didn't need to be an AC expert.

In all sincerity, I had one of my absolute best customer service experiences at DJ's Auto Repair. I…read morereally can't recommend this shop highly enough. Here's what happened... I was coming through Little Rock, AR from Austin, TX on a road trip out to D.C. My car broke down about 15 miles east of Little Rock on an incredibly hot summer day. Not knowing anything about this shop, the tow truck dropped me and my car off at DJ's. When I got there around 1pm, stressed out from the breakdown, I immediately received attention and was told they could start working on my car the same afternoon. I told them what happened, that my engine had starting smoking while on the road, and then they told me to relax and that they would figure it out. Here's where it gets good: Don, the owner of the shop, LET ME BORROW HIS PERSONAL TRUCK SO I COULD GO GRAB LUNCH. Sorry for all caps, but really, that's correct and it still amazes me - after arriving and telling them about my situation, I asked if there were any lunch options within walking distance, and then Don handed me his keys and said "just use my truck to go wherever you want in the area while we work on your car". So, I did. After I got back from grabbing lunch in Don's truck - about two hours since first arriving at the shop - they had figured out the problem: a previous mechanic had done a poor job installing the car's water pump, which lead to the engine overheating. The repair would require several hours of labor and it was mid-afternoon, meaning that my car would need to stay overnight... so Don PERSONALLY DROVE ME TO A HOTEL in downtown Little Rock. Seriously... the guy took time out of his day to make sure I got to a hotel that was at least 10-15 miles away from the shop. It was his idea; I didn't ask for the ride, he just offered it to me, without any conditions. And the next day? He PERSONALLY PICKED ME UP FROM MY HOTEL, and DROVE ME BACK TO THE SHOP. Again, totally his idea. When we returned to the shop, they had fixed the problem, and then helped me communicate with the previous mechanic about the faulty part, which ultimately led to me being reimbursed by that previous mechanic. I was in my car that day, driving away, returning to my road trip. I have driven the car approximately 5,000 miles since then, all without issue. These guys helped get me out of a stressful situation, and everyone involved was competent, attentive, friendly, and helped make me feel cared for. And THAT is ultimately what good customer service is: making your clients feel at home doing business with you. These guys knocked it out of the park. I would absolutely do business with them again!

my car died late in the day and this shop was the only place nearby that was still open and had the…read moreresources able to take my car. towed my car here and their parking was filled with vehicles. multiple tow companies called told me they recommended this shop. the shop said they'll have it diagnosed by the following day, I didn't hear from them near the end of the business day so called and they said they'll have it diagnosed and contact me the following morning, which they did. the estimated price is on the higher side for the average estimated cost. they said they could get my car done by the following day by afternoon. l ended up cancelling additional service. the part for my car already arrived and they had to return it and didn't charge me extra. I ended up just getting a diagnostic with them and they ended up charging me less then estimated. all the employees talked to was very polite and patient. they sent way too many advertising and surveys to both my phone and email after was done with service with them. even after I left reviews and feedback, they kept sending more, feels like continuous spams

Came here to resolve a terrible body and paint repair done by another nearby collision center (CC)…read more Super thanks to Nicole and team here for a fantastic job in just 24hours where other shop had for 11 days and still botched it. Don't go anywhere else, these folks are the real deal!

I requested an estimate to see how much it would cost to pop out a small dent in my car and thanks…read moreto Emma Kinder and Ryan Morgan the dent was taken out for free in just 10 minutes !!! Emma and Ryan both provided amazing customer service and they both deserve a raise ! thank you both for your kindness

I had a nail in my tire & needed it repaired. This place was awesome! They were super fast,…read morefriendly, and easy to work with. I pulled in about 20 minutes before closing - this did not phase them one bit. The staff even gave me great recommendations for area places to eat. Also, the place was extremely clean. The bathroom was spotless and even had a baby changer. I left this place highly impressed!

I took my 2015 Camaro here to get the air conditioner fixed...the ripped me off on the price the…read moredealer ship was 200 cheaper...then my floor in the car flooded out the day i drove it bc it wasnt checked properly to make sure it was draining. The stabili track popped on when i picked the car up... had to take it to another shop to get my stern wheel recalibrated. Sarah that's responding to the reviews is the so called owner, she isn't knowledgeable about cats at all every other word is David said and David thinks...no real accountability. PLEASE PLEASE PLEASE DO NOT TAKE YOUR CAR HERE FOR ANYTHING...THE LABOR OUT WEIGHS THE ACTUAL JOB NO MATTER WHAT BEWARE

Square business. I actually thought they misdiagnosed the…read morenoise on my vehicle, but they were correct and fixed it for the quoted price and also in a very timely manner. Great company to do business with.

Customer service is phenomenal. I was very much reminded of pre Covid world. I spoke with Sandra…read moreabout a bent rim. They were able to get it fixed like new while saving me a couple of hundred dollars. That wasn't even the best part. They needed the car earlier than I expected and Sandra came and picked it up. They also brought it back to me. I will refer all of my friends and family there for anything tire or wheel related. They are a family business that has been hidden right here in Jacksonville for a very long time.

I needed my Daughter's newly purchased (2011) RAV4 checked out for safety etc…read more The manager made time for me the same day with a smile The mechanic was really professional and friendly Did not try to sell me anything, just let me know the brakes were good for now and they may need attention in the future as the pads had a lot of life left and the rear rotors, while good, may need attention if they start to shudder or squeak He topped up the fluids without being asked to and checked the transmission fluid too The transfer case was an unknown but the mechanic verified it had enough fluid but the joints may need a recheck in the future as they were leaking a bit I asked what the diagnosis charge would be; and the manager waived it This is going to be my Daughter's shop from now on Just an old school honest mechanic shop with professional staff

My son and I broke down on the interstate. The manager went out of his way to help us find a tow…read moretruck that could haul our truck and pull our trailer. They allowed us to leave the trailer behind their shop while they hunted for replacement parts for the truck. The manager even used his own car to take us to a nearby hotel where we stayed until the truck was repaired. I can't say enough good things about the care we received from Total Tire and Automotive. I recommend them and give them the highest rating possible.

My truck started to wobble and shake when driving so I took it to two different shops before, each…read morepointing to a different axle as the issue. Skyline was going to be my tiebreaker, and this was the best decision I've made! I received a detailed report of what exactly was wrong, complete with videos and pictures of issues. Next came a detailed estimate outlining each of recommended repairs which I could approve or decline. I've received a text when parts arrived, work started and completion- all in the same day! What others solid me as multiple week process, Skyline Automotive completed in a day! The truck drives like new and it's the best feeling to get your favorite vehicle back all working great! I couldn't be happier!

I experienced great communication and informative suggestions on the repairs of my car. I…read moreappreciated a thorough diagnosis and professional explanation of what needed to be repaired on my car. I will continue to use Skyline Automotive for all of my car maintenance and repairs. The next vehicle I buy will be inspected by Skyline before I purchase.

Customer experience was excellent. Matt is always helpful and friendly. Their customer service is…read morein a different level. Matt goes out of his way to explain the features of the tires, the services that they offer and what goes on behind the scenes when the vehicle is being serviced. Kudos to Matt! Nokian One 2022 Lexus RX350 235/55R20 102V

Took my 2011 RAV4 in for a "work over". I knew I had several items to be checked and Needed new…read moretires. Came with list in hand. they did everything in a day and a half! for all they had to do, that was quick!! been using these guys for several years and won't trust anyone else! highly recommend!!