Great experience and nice to support a small business impacted by recent flooding from the King…read moretides. I called in the morning for a same day appointment. Mohammed was ready and waiting for me at my appointment time. The service took 15 minutes and was a fair price. Mohammed said the clean up after the flooding last week was hard but he is slowly getting everything back in order. Smooth and easy, highly recommended!

Star smog check is reliable, efficient, and accommodating…read more I call ahead to make an appointment (have been able to call the day of), and you drive in, and they will do your smog check quickly! For my car it took less than 20 minutes. In the waiting room, the owner has some delicious medjool dates and some water if you need a refreshment! I would certainly recommend this local business to others.

Looked on yelp and a bunch of other businesses and I'll save you a bunch of time and tell you that…read morethis is by far the cheapest smog test center in Marin. You do have to down load a coupon but I'll attach it to my review so you can just show them and get the discounted rate! I called the facility around 4pm and asked if they could run a smog check on my Toyota Prius that day and they said yes! I arrive at around 4:40 and they saw me immediately with no wait. They ran a few tests which took about 15 mins. The total price was $40+$8 card fee so just under $50 which is a decent deal. I've been to other locations San Francisco as well and this is pretty much the lowest price you can find. The guy running the test was polite and efficient. He did make me wait out in the cold though when I could have just sat in my car and not affected his testing but whatever. Also didn't wear a mask the entire time which seems to be consistent with other people's reviews about not being "COVID safe." Overall, I had a pretty easy in and out experience which was reasonably priced.

I have a 1993 Plymouth Voyager, because it's so old it takes much longer to smog…read more If you have an older vehicle like mine, be prepared to wait as it takes awhile for the tech to do it right. No coupons for older cars because the tech gets a full work out smogging these older vehicles. The young man who did the work was honest, upfront and communicated everything going on and why. I will see you guys next year!! Thanks so much

Drove up with no appointment & waited a short time. Nice gentleman does the analysis. Pricing same…read moreas other nearby smog check locations. Comfy waiting room too.

If you have a car model year 1999 or older. do your pocketbook a favor, and take it somewhere else…read more I understand that older cars require a tailpipe test, so it's a little extra work no matter where you take it, but you would be hard pressed to find someone that charges you $175 or more for a smog test.

I brought my 2013 Mercedes E350 into Swiss Garage for a "B" service at 65K, including replacing the…read morespark plugs (put in Bosch plugs). Juan did a great job on the car and I am very happy with the outcome. He charged a bit less than the estimate he had given me over the phone, showing that he is an honest person, not a rip-off artist. I'm going to become a regular Swiss Garage customer. He took care of every item on my to-do list and made comments on what he found. Very professional and knowledgeable. I'm impressed. All in all, Juan at Swiss Garage did a great job at a reasonable price. I strongly recommend him.

These guys are courteous & professional. They helped my elderly aunt out with her Volvo while I was…read moreout of town & unable to assist. I called Juan explained the issue he made time same day to assist. Car was ready on time and on budget. Nice to know honest shops still around. Will def. be our family go to shop in Marin going forward.

Think that every repair has to cost a bundle? Robin's Auto service will change your mind. They do…read moreexactly what's needed with no unpleasant surprises. And they take the time to help you understand what is required. Quality work, reasonable prices, friendly and courteous... That's the package!

Got tune up my Prius electronic signals for safety's sake, great work Robin & Carlo! What's also…read moregreat is Steven K. 's body work in the yard next door, open Mondays through Wednesdays, he delivers nice job with fair charge! Line up from a tyre shop, these professional people put charge on their business and are responsible for it... a reliable line of auto services right up there.

THE POSITIVE: Everything but price. THE NEGATIVE: Not…read morecheap. If you want a good experience and are willing to pay for it... go here.

This is the best place! They took their time explaining things to me, Daniel was awesome! He…read moredidn't rush me off the phone and explained the service to me even when I had a million questions. They were super polite and they were able to diagnose the issue with my car. Their repairs are fast and their prices are fair. The customer services was really great. I really felt like I could trust them which is so rare!

This place took really good care of mee! They went and…read morebeyond. I didn't have to worry The my battery and installed it within the time they serve me some Turkish tea. It was so delicious. It was refreshing just from coming from another place from a bad experience! Across from the jiffy lube! Me coming here was like a piece of heaven!N you look up in the in the top of the building and there's lights which really got my attention as soon as you walk in everybody is so well dressed you would not believe that it is a repair shop. The men here are very very gentleman and they offered to help right away without hesitation. I am coming from Fresno so coming out here in a different town was very hard for me to find help! I cannot express how grateful I am for him to fix my car and get it running for me. Arif the owner pleasantly surprised me on what a customer service looks like awesome

I did not expect to be writing a review of Palo Alto Auto Care, but here we are! After a drive down…read morefrom San Francisco I simply made a stop at an ARCO gas station in Palo Alto. Underneath my car was a puddle, and I saw fluid some dripping from my car itself. I wasn't sure if the dripping was from a splash of driving through the puddle, but it persisted. Luckily at about the same time one of the guys from Palo Alto Auto Care walked by and told me my car was leaking coolant, and it would not be safe to drive. The dripping did not stop - it was definitely my car... yikes! Since his shop was behind the gas station, he offered to take a look to see the source of the leak. No conditions, it was more of a friendly offer. They couldn't view the problem by opening the hood, so they spent more time to raise up the car to better examine it. The reservoir had a crack, but he suspected the root cause was 90% likely from another part. Luckily both could be ordered and worked on that day. A few hours later my car was back in working order. While my wallet was lighter (and I didn't really have an opportunity to shop around), the price for parts/labor seemed reasonable at least compared to what I know I would have been charged from a dealer shop. I walked out more feeling "lucky in being unlucky." The guys there really saved my bacon - had I drove off disaster could have ensued, or at least paying for an expensive towing and worse repair from damage. Even though car repair is their business and it makes sense they would notice problems, I feel more like they were good Samaritans. (quite professional good samaritans no less!)

If you're going through the absolute circus of getting a 14000 lbs or diesel vheicle certified, do…read moreyourself a favor and call Puff Puff Pass. From the jump--kind, patient, a wealth of knowledge and actually *helpful* (which, let's be real, is rare in this process). This man came out to the tow yard TWICE for me. TWICE. And didn't even blink about it. On top of that, he inflated my tires and gave me a super clear rundown of what I should check once I get my bus out--no gatekeeping, no weird energy, just real support. Fast, reasonably priced, easy to talk to, and genuinely understanding of how stressful this whole situation can be. Felt like I had someone in my corner instead of just another transaction. Jesse, thank you for being a solid human in the middle of a very not-fun process. I'll absolutely be calling you again.

Great person, he did my CARB Clean truck check opacity test, he was very informative about the…read moreprocess, and was punctual. Thank you Jesse!

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

Every car owner, especially those of us with faithful 2010 rides, can be nervous when the Check…read moreEngine light appears; however, I am one of the fortunate ones who have discovered the pro's at DNA Automotive several years ago. There were several items needing immediate attention following my initial input and their thorough diagnostic process. DNA's Customer Service team member, Miquel Mendoza, walked me through findings and provided detailed info to all my questions prior to my OK'ing the work. I knew, due to previous repairs at DNA that their Technicians, Antonio Molina & Victor Ferreira would ensure that the repair work would be guaranteed and done in a timely manner. To the entire team, some of whom I have previously known, and those folks behind the scenes, that help take a local business to the next level - I am grateful! Rachel

I brought my car in for repair work after an accident, and while that portion was completed, the…read moreoverall experience was frustrating and poorly managed. Once my car was transferred to the auto body shop, it became a completely separate system, team, and process--and the two sides clearly do not communicate. This disconnect caused confusion around payments, delays, and unnecessary out-of-pocket costs on my end, including having to pay $700 for a rental car that I originally was told I wouldn't need for that long. I was told my car would be dropped off in Novato once I made a payment. I paid the auto body shop, but the repair shop had a separate payment link that I couldn't access from my phone. I showed them the issue in real time, but instead of helping or offering another way to pay, they dismissed it and said it "worked fine" for them. Because of miscommunication between their teams, my car was not actually in Novato as promised, and I had to wait around for them to figure it out, which caused even more delays and inconvenience. On top of that, the person I was dealing with refused to call and help coordinate getting my car released or delivered until I paid through their system, even though their payment link was not working properly for me, which delayed me further and resulted in additional out-of-pocket costs due to their poor communication. No one took ownership of the situation, and the staff was rude and dismissive throughout the process. While the repair work itself may have been completed, the experience across both businesses was disorganized, unprofessional, and lacked basic customer service. I would not recommend.