I recently just bout my 2nd vehicle from these honest good great folks...everyone there is very…read moreknowledgeable & their wealth of experience & honestly is greatly appreciated..the cars there are perfect!!

This will be my go to dealer for every car I ever buy from here on out. The outside is not…read moreglamorous, but that means you are not paying for expensive real estate and decorations. Cameron Hamedi is an excellent, experienced salesman. No pressure tactics, just insanely knowledgeable. You really should ask for him when you go. Jessica who did the paperwork is a star! Seriously, when do you ever say that about the person who processes your car loan? Do you remember who did your last loan? I will remember her fondly, until I buy our next car from them. She presented all the options and didn't waste our time with things that wouldn't apply to us. She also helped us get a great rate. This is a family owned business. Father and Son were an absolute pleasure. If they have the car you want, don't wait and don't be fooled by the outside. They will give you a fair price for the car, the trade-in all without the hassle that is now so common in the car buying experience. I highly recommend this dealership.

Quick and easy!! took under 10 minutes to get tagged and titled. Went in to get 30 day temp tags…read morebut since my truck was over 20 years old they were able to get me historical tags saving me the hassle of getting a md safety and emissions inspection.

I'm at a lost for words of how satisfied I was going to harb motor . When I say this was the most…read morepleasant / quickest process I've experienced thus far the quickest . Seamus was amazing , knowledgeable, honest . I can't remember his partners name , but he was amazing as well and knowledgeable both Honest VERY PATIENT . Please if you're looking for a vehicle and you want a warm and pleasant experience give these guys a GO ! If not refer a FRIEND TO !!! They actually help me get my dream truck .

From the owner: We strive to do all we can to get you the car that you are looking for, a help you with a great…read morecustomer service to keep you satisfied

I am actually here now about to pick up my jeep. This experience was great! An easy process. Mr…read more Pierre helped me and his service as amazing. Very patient, knowledgeable & he worked with me as far as my budget. Also Shaz was very helpful as well and made sure I had the numbers I was looking for . I hope to go through them with my future vehicle. Thanks guys. ‼

Absolutely horrible customer service and an extreme lack of knowledge on the pricing and…read moremaintenance of vehicles. I called Friday about their 2017 Chevrolet Cruze and was told to come in Monday around 10:30-11 because the car was being "detailed". I drove over an hour in intense traffic to a complete no show. Then when I did arrive the car was filthy, had rust on the paint and rims, and displayed poor condition and lack of maintenance. The car salesman Shaz was unapologetic, despite trying to solicit unsafe and poorly maintained motor vehicles. Absolutely disgusted with this business and will be reporting to the DMV and better business bureau. Save your money, time, and well being. I would give 0 stars if I could

I discovered this please via USAA. I submitted a request for them to purchase my vehicle which was…read morea 2014 Jeep Cherokee. After a warm welcome the appraiser informed me that he was not interested in purchasing my vehicle. However, he provided me with such great insight on how I can get the most money for my car. I highly recommend purchasing a vehicle from them. They are very reputable and honest which explains their high rating. The shop mostly had Japanese cars. So if you're interested stop by. Great experience

Had an excellent experience here and highly recommend. Was involuntarily thrust into the used car…read moremarket when a neighbor totaled my parked car late one night; saw that KAS received excellent online reviews and decided to check it out. It helps to know their approach upfront - no negotiation, no hassle or high pressure. Was interested in and test drove a 2010 Toyota Camry that was exactly as advertised and pictured on their Web site and was immaculately detailed. They had absolutely no issue with me taking it to my mechanic for a pre-purchase inspection, which it passed with flying colors. My dealings with KAS spanned a Friday and Monday, so I ended up dealing with both Rick and Henry. I received courteous, informed attention from both. Have had the car for almost a month and it has been great. This is a small-scale operation with a carefully selected inventory. If you are in the market for a used car in their sweet spot (probably $6-17K) I highly recommend you check them out. I usually buy my cars new and drive them for a long time, so I was a bit anxious about dealing with used car salesmen. KAS put my concerns to rest - I'd do business with them again anytime and have recommended them to friends.

My wife and I went to Eastern Motors to just window shop and look at cars, immediately as I stepped…read moreout of my vehicle I was greeted by Mr DC. Mr DC is more than a car salesmen. He's a real honest, stand up guy with respect and integrity who's not concerned with just making a sale he made sure that I wasn't feeling pressured on settling, he worked with Mr Rick to make sure that we received the best bang for our buck. Long Story Short, my wife and I both purchased brand new vehicles with great coverage and warranty's. The entire Easterns staff stayed 2 hours pass closing to meet our needs to get our vehicles. If you're interested in a new Vehicle go see Mr DC

So I purchased a 2022 Ford escape from the Eastern motors located on St Barnabas road in Maryland…read moreand they overcharged us for the vehicle for one for two they had a sign two contracts we came in and we had already pre-approval from Capital One and they ran our credit through like 10 different other particulars just stealing the credits from our autograph and ssn that it took to create the contract for what should have been a truth in lending process I mean they had us to put a deposit down which is absolutely ridiculous because it doesn't even go to the purchase and we did not understand the fact that they were opening a trust in our name that they were collecting the credits and monies on and this situation needs to be rectified it is awful how you will go into an establishment and all of the facts are not given to you nor is the money from the contract and they have you signing stating that you received a loan and they never gave you a loan of any sorts and and they have you paying something that you do not even owe it is a very vague contract and absolutely awful how the dishonesty is imposing on our pursuit of happiness and things of that nature

Helping someone to get a car can be a real challenge. To make things even more challenging, we were…read morelooking for a specific car in a specific color with some specific options included as well. Easterns Automotive Group had the one we wanted and that's when I got in touch with Mike. Now I've been through the process of buying a few cars before and out of all the experiences I've had, Mike has done the most to make sure everything went smoothly and that we had an amazing experience. First, Mike made sure I was able to look over the Carfax and see if there was anything I might be concerned about. He didn't have to take the time to do this but he did. Then he made sure the car was thoroughly detailed for us as he knew this was going to be a special gift. When it came time to do the paperwork, things were a little more complicated because we were purchasing a vehicle out of state, but again, Mike was making sure we felt comfortable with everything and we never felt bad for asking questions if we had them. Finally, when it came time to ship the car, Mike was there making sure it got loaded ok and was safely on it's way. Now technically, Mike's job was done, but he wasn't done making sure our experience was the best. He was checking in to make sure the Jeep was delivered ok. Even though that wasn't his responsibility. He was genuinely excited to hear how my mom would react to seeing her Jeep and again, wanted to do everything he could to make sure she had a great experience. He even sent a card and called her to congratulate her! Mike went above and beyond because he not only helped make sure we were getting a beautiful Jeep for mom, but that she would get the kind of VIP experience that she would remember for the rest of her life. And that's not something you can necessarily pay for. It takes a special type of person who understands the value of relationships and that's what I came to see about Mike. He doesn't just treat you like a customer, he treats you like family. When buying a car from Mike, you feel like you're buying a car from a friend, someone who cares about you and is looking out for you. So thank you Mike! My mom will remember this experience for the rest of her life and we couldn't have done this without you. For anyone considering purchasing a vehicle, I would highly recommend giving Mike a call or stopping by and saying "hi!" Mike has such a gentle and loving personality, that I believe whether you end up buying a car from him or not, you'll consider the time speaking with him worthwhile. And if you're fortunate enough to get to know Mike to where you become like family with him, well that's the true blessing in all of this that goes way beyond the measure and worth of any vehicle you might decide to purchase.

I was frustrated in trying to buy a car and left but the manager called me the next day, met my…read moreprice and agreed to deliver there car to my house. I appreciated the service correction very much. Louis the sales guy was easy to work with.

Took my sports car there today to see if they wanted to buy it. A salesperson (didn't remember his…read morename) took my keys, went out and took pictures, went away for another ten minutes, came back and said he would call me in fifteen minutes. An hour later, I realized that maybe he didn't have my phone number,so I called. The "real " salesman who's card I was given, didn't know who I was, was very cranky, told me to bring the car back and said he was out when I brought the car there. Turns out his colleague didn't explain any of that to me - I assumed I was going to get an offer. Anyway, his irritation didn't make me feel like I could do business there.

Bought our Suburban from the used Super Store a few weeks ago. Had a great experience all the way…read morefrom our sales person to the finance person! Would definitely recommend Criswell!

Great workers with a great lot! Tight on space but they've got a great selection and great…read morelocation. Their office is really nice and super clean and they're extremely fast with anything eg paperwork, cleaning, etc. that needs to be done before buying. We came 50mi from MD and wouldn't hesitate to immediately come back for my next. Really, really nice converted duplex into a commercial building. Right in between a bakery and restaurant on their building. Couldn't be happier with our purchase!

My husband I purchased a Mini Cooper here today. These young men were on point! Good to see…read moreyoung entrepreneurs handling their business. They were timely, professional, and were very informative in helping us through the Maryland tax/title process. This was great for me, only living here 2 years and from the Miami area. The process was QUICK and haggle free. We didn't finance the car so I have no idea about that process, but I can tell you they were honest and that goes a long way with me. Vicki Cobb