My experience was unlike the others that shopped at this dealership. The car online I wanted wasn't…read moreactually on the lot. They said they had to send it back because they couldn't certify it. I thought, that's reassuring. They did show me a car that was a little more expensive but with all the options, I was impressed with the vehicle and went forward with the sale. There was one thing I didn't like, they used the rush tactic on me by telling me someone else was there to buy the car despite having started the work to get me into the vehicle. I was told money on the door get first dibs. I'm a man of my word, so that rubbed me the wrong way. Other than that, I have to say they made the process relatively easy. They worked with me to get the best deal possible. I was in a rush to get out the door after doing the paper work. They needed to take care of somethings on the car to ensure it was in tip top shape. They offered to deliver the car to my door. There is no better feeling than seeing your beautiful car pull up in your driveway! I had a great experience and I will definitely go back for my next car. Thanks to the staff and salesmen! Best Regards, J.Miko

I wouldn't recommend getting any vehicle from here. They tried to pocket cash and make you pay more…read morethan what you want to do under the table pays. They deny warranties very disrespectful had problems with my car and it ain't even been a month yet all the cars sit for a long time and have a lot of problems they try to make you overpay.

As someone with troubled credit, I was very skeptical of DriveTime in the beginning because I've…read morebeen tricked so many times with these "no money down" lines dealers use to get you in the door just to then hit you with a bunch of fees and high rates and send you home frustrated and empty handed with multiple unnecessary inquiries to your credit. Not this time around. I came in about 3 days after receiving my pre approval online. I spoke with Tyresse and he went over everything with me as far as what I needed and how the process works. We then set an appointment for the upcoming Saturday to come in and finalize everything. I came in today and Tyresse was nothing short of amazing! He explained everything thoroughly and completely, addressing any concerns and answering all questions we may have had. He treated us as if he truly had our best interest in making a good purchase, versus just him getting a sale. He had given me a list of vehicles I was approved for and we test drove one. The brakes made a noise, so he had the mechanics look at it. Sure enough, it needed a part replaced. Because Tyresse appreciated and respected our time, instead of us waiting around for it to be repaired he was able to offer a larger vehicle with equal mileage of the test driven vehicle! And ironically, it was the one we had our eye on the entire morning! That test drive went well and he quickly began preparing it for us while Antonio went over our finance paperwork. It took a while for the insurance to be secured but Tyresse and Antonio were very patient. After it was all said and done, I was able to drive off the lot with the SUV that I wanted. I appreciate Tyresse and his team so much for all that they have done!

Not even a month of me having this vehicle I'm having transmission issues. Drive Time, Silver Rock…read moreor Bridgecrest won't compensate me for this inconvenience.

I am actually here now about to pick up my jeep. This experience was great! An easy process. Mr…read more Pierre helped me and his service as amazing. Very patient, knowledgeable & he worked with me as far as my budget. Also Shaz was very helpful as well and made sure I had the numbers I was looking for . I hope to go through them with my future vehicle. Thanks guys. ‼

Absolutely horrible customer service and an extreme lack of knowledge on the pricing and…read moremaintenance of vehicles. I called Friday about their 2017 Chevrolet Cruze and was told to come in Monday around 10:30-11 because the car was being "detailed". I drove over an hour in intense traffic to a complete no show. Then when I did arrive the car was filthy, had rust on the paint and rims, and displayed poor condition and lack of maintenance. The car salesman Shaz was unapologetic, despite trying to solicit unsafe and poorly maintained motor vehicles. Absolutely disgusted with this business and will be reporting to the DMV and better business bureau. Save your money, time, and well being. I would give 0 stars if I could

Sean made the experience of purchasing a car at Autowhole dealers of Temple Hills a breeze! He was…read moreso accommodating in making sure all my needs were met when it came to selecting the best car possible, especially after a stressful time of needing a car post-accident. Sean makes you feel like family and was personable in his behavior and actions while maintaining a professional attitude. I recommend his business to anyone looking to buy a reasonably priced vehicle.

Stay Away from This Dealer and Hossein (Sean) Salarkia!…read more Buying a 2015 Honda Civic here was a nightmare. Sean misrepresented the title, claiming it was "clean" when it was actually a salvage title. He discouraged me from checking Carfax and showed a misleading old title on his computer. The low price and mileage? Because it's a TOTAL LOSS VEHICLE! Warning for buyers, especially those first-time buyers like me: 1. Check the bill of sale--look for "Had Salvage Certificate" indicating a salvage title. 2. Insist on Checking Carfax--don't let Sean dissuade you. 3. Be cautious of tricks--he may obscure crucial details by asking you to sign excessive initials When I confronted him, Sean turned threatening and intimidating. He yelled at me over the phone "In 30 days, I only sell total loss cars..." and hang up. Google reviews show his pattern of disrespectful and dishonest practices. Avoid this dealer at all costs and take your business elsewhere! (Sean said to my face he would respond to my review to distort the reality. DON'T TRUST HIS RESPONSE!)

I went in looking to treat myself to a 2020 Mothers day gift and left with my dream car. Thanks to…read moreDavid Carter the most patient sales guy you could ask for. If you are looking to have an easy experience hes your guy. Tu also made things happen fast hes amazing.

I brought a car at Easterns on Reisterstown Rd and the dashboard was peeling the same night that I…read moregot the car. I told the salesman Mo, multiple times that I wanted it repaired and he said that I got you. No, he didn't have me!!! He told the supervisor that I was ok with a messed up dashboard. The general manager and accounting manager said that I can buy something to fix it. Why? The service light came on a few weeks of having the car. I went back not the dealership multiple times and nothing happened. After 30 day, I was told to file a claim with the warranty company. Why? The manager Keith was in a car accident and he said that's why nothing was done. The general manager did nothing as well. Wow!!! That's how Easterns on Reisterstown Rd handles their customers. Will NEVER go there or refer anyone to them.

My salesman was Christian and the manager I worked with was Kamal. The purchase of the car was…read moredecent yet I settled and now wishing I didnt. I did not get the car I wanted but due to being a mom of 2 I needed a car bad as mine was on its last leg. My credit is decent and they did take my old Chevy and definitely worked with me on the remainder of the down payment. I purchased my car May 5th 2019 which it hasn't even been a year yet. Back in June 2019 I noticed a setting on my car called My Key which wouldn't allow me to drive over a certain mph and I couldn't take the radio up. I contacted Expert Auto and they were clueless so I did some research online and contacted Ford and found out the key they had given me basically had "settings" on it and to remove the My Key feature I needed the administrative key which the dealership kept until my hard tags where there. So I made the trip from Rockville md to Temple Hills Md mind you After work and in rush hour traffic just for them to have to put my 2nd key, that "administrative" key in the ignition to remove the my key setting. But wait there's more, new years eve I drive as normal go to work and come home. New Years day I don't drive at all mainly because Im still hung over . January 2nd I am scheduled back to work at 8am as the normal routine must continue. I usher my kids out the house and into the car to drop them off and the damn car wont turn over to crank. Mind you the lights, radio, horn, doors and windows and everything else power operated works Just fine it just won't crank. I call in to work to let them know Im going to be late as I am having car trouble (which no on believes cause they know I purchased a newer car) call state farm to get roadside assistance while in my complex parking lot . Summing this all up I REALLY dont think I should be having these issues ALREADY. I wish I never purchased this vehicle especially with this high ass monthly payment. Im miserable in it, I just made ANOTHER 365$ payment and I still cant drive the bitch. Happy New Year

I'd give zero stars if that were a thing. Was told a car I saw online was here even though they…read moresold it the day before.. Of course took Uber here... of course the old switcharoo. Don't you want this car or that one.. wtf. I just left and not going to buy anything from them.. be warned

I'm at a lost for words of how satisfied I was going to harb motor . When I say this was the most…read morepleasant / quickest process I've experienced thus far the quickest . Seamus was amazing , knowledgeable, honest . I can't remember his partners name , but he was amazing as well and knowledgeable both Honest VERY PATIENT . Please if you're looking for a vehicle and you want a warm and pleasant experience give these guys a GO ! If not refer a FRIEND TO !!! They actually help me get my dream truck .

From the owner: We strive to do all we can to get you the car that you are looking for, a help you with a great…read morecustomer service to keep you satisfied

I recently purchased a Truck from Amko in Temple Hills Md. The team that worked with me was very…read moreprofessional and easy to work with. I did not feel any high pressure sales, instead, I felt comfortable and well looked after. I want to thank Amy and Bao who were the two that looked after me and made my experience very pleasant. Thank You both for your time and patience. This new transporter will help me to ensure all the children in the DMW experience a Very Merry Christmas

I had a very disappointing experience with AM-KO Auto in Temple Hills, Maryland…read more I scheduled an appointment with Marquis (Sales) to see a 2017 Chevrolet Camaro 2SS Coupe, advertised online for $26,000 with 75,482 miles. However, when I arrived for my appointment, Marquis was not at work. I had made the trip specifically to see this car, and nobody seemed prepared to help me properly. The biggest issue was the pricing. The vehicle was advertised for $26,000, but the written worksheet I received listed the cash price as $29,955 -- a difference of $3,955 before additional fees and taxes. The worksheet also listed an $800 documentary fee, a $70 lien fee, a $1,276.33 sales tax, and additional title, registration, and temporary tag charges. It also included a $1,200 GAP contract and a $2,995 warranty. The total amount financed was listed as $31,415.08, despite a $5,000 down payment. These numbers raised serious concerns for me. The advertised price and the price presented to me were significantly different, and I was not satisfied with the way the pricing and additional charges were handled. On top of the pricing issues, the customer service was extremely poor. The employees did not show the level of attention or professionalism I expected. Nobody seemed genuinely interested in helping me resolve the situation. My advice: Before visiting AM-KO Auto, get the complete out-the-door price in writing and ask for an itemized breakdown of every fee, warranty, and add-on. Confirm that your salesperson will actually be there for your appointment. I went there expecting an honest, professional car-buying experience. Instead, I wasted my time and left extremely disappointed. Based on my personal experience, I would not recommend this dealership to other buyers.