I sincerely recommend Mike's Auto. They're always so great and easy to work with. They're direct…read moreand straightforward but also kind and willing to answer questions that car novices like me pester them with. I've only had a few oil changes and an inspection here, but they get me in wicked fast and get my car where it needs to be. The prices are totally fair so no complaints here.

They have always treated me well.I've not always been able to fix the issue that I was having…read morebecause it was computer problems. Even though they spent time on the vehicle.They did not charge me for what they couldn't fix. Mike is very fair and very reasonable and because some really great mechanics. And I am a good judge of that. Because I am a mechanic myself. I am just disabled and unable to do what I love. Michael also let you know Michael also, let you know, if the car is not really worth the money to put into it, he will let that decision be yours. They are real people here and won't steer you wrong. I have only had one issue just had the time to bring it back to correct the problem Mike and his son Shane were not working that day to address the issue and still haven't. My car 97 Oldsmobile Aurora is a bit of a pain to work on even the window regulator I had them install as there are 3 different positions to mount it and only one is correct. I will be using Mike's Auto again and wouldn't consider any other garage to work on my babies

As a single mom, cost and honesty are key especially in regards to car repairs. Great service from…read moregreat mechanics! I would definitely recommend these guys to all my friends and my family! It's like having a mechanic in the family!

From the owner: Shelburne Road Gulf &Tailhook Towing provides towing and recovery throughout the state of Vermont…read moreand anywhere you might want to be towed. We have an 8,00 square foot facility conveniently located in Hinesburg, VT, eight miles from 1-89. And a second location in South Burlington steps from 1-189. We are also a fully operational repair service and have state-of-the-art equipment to do necessary diagnostic repairs on most engines and transmissions. We are a certified AC repair and refrigeration facility with the ability to perform these services at your facility. We can cut, weld, and fabricate. We do lift gate repairs, complete lube service and vehicle A pm?s, B pm?s and C pm?s. We can do dump body and Tag Axle installations as well. We provide Body Work on Straight Truck Bodies. Our technicians are fully certified and ready to have you ?The Consumer? 100% Satisfied. Shelburne Road Gulf & Tailhook Towing handles all facets of towing and recovery work from 0 to 60 tons...

Highly recommend. They towed my husband's motorcycle when no one else would. The bike had an issue…read morewith the fork and it was very difficult to get it on the flatbed, which is why no one would do it. The driver worked with my husband for a long time to get the very heavy bike loaded and then was extremely careful with it to get it safely transported. This company really bailed us out of a tough spot so we didn't have to leave the bike unattended at the top of App Gap. And the price was really reasonable for a Saturday and a very tough job. I have nothing but positive things to say about the tow. Super professional with a nice driver as well as good communication from dispatch.

I called for a jump start at 1026 Friday morning, June 12th, because the brand new battery that had…read morejust been installed on my car on May 12th 2026 was dead. I never got a call or a text from anyone, as AAA had said would happen, the tow truck just appeared. Upon opening the hood, the driver immediately complained about the state of the battery terminals but refused to clean them. He told me that I should pour sodium bicarbonate on each terminal, followed by vinegar, finally rinsing with clean water, but only once the issue he'd been called for was rectified. After that lecture, he had me get in the car to be ready to start it. He retrieved a jump pack and I watched him connect the black cable to the positive terminal on the battery. As soon as he connected the red cable to the negative terminal there was a sound like a gunshot and the horn started blasting. The driver jumped about six feet away from the car and it took him almost ten seconds to disconnect the red cable from the negative terminal which silenced the horn. He then unhooked the black cable from the positive side and put the red on the positive and the black on the negative. The incorrect connection caused something to happen to the jump pack because the driver spent several minutes trying to get it to work again, and once he did he again started trying to charge the battery. Somehow, as soon as he got the jump pack working and connected, he told me that the battery was fully charged with a charge of "11.1" according to the jump pack. Despite those claims, the interior lights wouldn't turn on, the hazards wouldn't turn on, and when I tried starting the car, the gauges and warning lights lit up, but the starter wouldn't even click over. Apparently because of the horn sounding, he accused me of running the battery down by leaving the alarm on. (The alarm is a beeping horn, not a constant blast.) When I told him that the horn blast was not the alarm, he accused me of leaving the interior lights on and then of leaving multiple doors open when I exited the car on Tuesday, thereby killing the battery. I asked if something like a fuse could have blown when the cables were hooked up incorrectly. He looked in the main fuse box under the hood, and used a screwdriver and pliers to remove fuses, ostensibly checking to see if they were blown. He then informed me that something must have damaged the electrical system causing the, in his opinion, fully charged battery, to not be working. He said he was going tow the car to a garage of his choosing but he wouldn't with the truck he was driving because he had a hard time getting the truck up the driveway. I said I wanted to talk to my mechanic before it got towed. He left in a huff. I spoke with my mechanic who was horrified that the driver had connected the jump pack backwards. They expressed concern that the driver had done some unseen damage to the electrical components of the car. He recommended that I report what had happened to both AAA and you. I called your main number, got your answering service, explained the concern, and asked to speak to the owner. I was told I would get a call back within 5 minutes. Ten minutes later, I got a call from 802-458-2315. The individual identified themselves as Duane and when I explained the concern, they said that they had been the person who responded (so it wasn't the owner as requested) and he had done nothing wrong. I told him that I had watched him connect the cables backwards. He called me a liar and said I hadn't seen what I saw. He went on to say that batteries "always" arc when cables are connected. I asked again to speak to the owner or his supervisor. He said he would have them call me in a few minutes. 24 hours later I still haven't heard a word from anyone. I've had several previous opportunities to call AAA for Roadside Assistance, and every time your company has responded, it's been a positive experience. Now, I have no working car, you can't be bothered to respond to my concerns, and I'm at a loss. I have grave doubts that the person who responded has ever had any training, either in terms of using the jump pack, or in customer service.

Had a minor car issue and they took us in and fixed it within 30min, gave a small reasonable…read morecharge. Got to meet their dog Scout who was super friendly and made this a fun visit.

Helped us out in a pinch. We were on a trip through Vermont, and after a Tire Warehouse had to…read morebreak a lug nut off to get a tire off to fix a leak, we were in Warren with a car that had a tire with four out of five lug nuts. Since I knew it might be a part they might not have, I stopped at the auto parts store down the street, picked up the lug nut and stem, and brought it to Hap's. They had it fixed 20 minutes later and it cost 20 bucks.

Well there rude and disrespectful do not deserve to have a tow company. Might be the cheapest but…read morefolks these guys suck iv done this in a company many years this car we had to leave it there because there a joke and I hope people think twice don't go cheap get a different company this is a sad tragedy getting disrespected and humiliated because this little kid wants to say that a tow from the bridge restaurant to there shop and two three days at the shop...have no vehicle to get to there shop ...paid to get there to see the tow fee was 1200 dollars these guys are crooks and we were def not paying that ..they want the car unbelievable please people do not call this company disrespectful and rude they are a joke ...

If I could give less than 1, I would. They are an…read moreunreliable tow service and no one should use them. We requested a tow from I89 in VT and they never came. They left us there for 5-hrs. I called every hour to get a status and they just kept stringing us along. "They are on their way, be there in 45-min." If you cancel the tow, they charge you $275. Which I am fighting. Horrendous

I Strongly Recommend you do NOT use them. They did Not take…read moremy vehicle to the Address I gave them. They dragged my vehicle up a bank in such a way they did More damage. They Should have towed it out the same way it went down the bank - went down the bank at a slight angle, not far from parallel of the road. They are LIARS - the owner said he called me multiple times, i checked my phone log on and there were NO CALLS from him! In conclusion i say, if you don't want to be called a LIAR, don't LIE.

My windshield wipers needed replacement and I bought some but couldn't put them on. Went to…read moreSugarbush Service Station and asked if they could put them on. Even though they were closed, they were there working on a personal vehicle, they put them on for me. It took not even a couple of minutes but I am very impressed by how willing they were to accommodate me on their day off. Great service.

Thankful for this company as my husband's truck was having issues and we needed it towed. Super…read moreresponsive, excellent service and very helpful. Would definitely recommend. Thank you for your assistance.

Great guy! Picks up the phone. Has great advice. Cares about his business. I will be calling…read morehim before I call AAA from now on!