Moto United has earned a customer for life! What started as a 4-star experience quickly became a 5-star one thanks to Cage, the Service Manager. He was incredibly professional, understanding, and went above and beyond to make sure everything was handled the right way. His communication throughout the process was outstanding, and he truly showed that customer satisfaction matters. A big shout-out as well to Ty and Chris for their hard work and excellent service. The entire team at Moto United is knowledgeable, friendly, and genuinely cares about their customers. Top-notch staff, outstanding service, and a dealership that stands behind its customers. Highly recommend Moto United! read more

Went to get a tire fixed- shouldn't have. They stated they had the tire in and could do it day of- but told me to take the tire off myself or they charge $45 to do it. Ok, so take the tire off and bring in the rim. They then say they can't do it for 2 days. Ok- 5 days later they call to get it approved to even start.- finally pick it up a week later (they don't have a concept of of being on time here and don't care). They put on the wrong tire on and when I stated it, they agreed, "oh yeah-that's too big" but refuse to refund the wrong new tire- and told me to sell it myself. Now to fix it they want to charge me again for the right tire size, which they don't have in stock and have to "special order". I don't think they ever had the tire in stock-put this wrong one on and knew it. Two weeks later, $200 out for the wrong tire and terrible customer service. I'm taking my wrong tire and business elsewhere. They are rude and provide zero help. I'll never do business with them again. I have a dirt bike tire for sale if anyone wants one! read more

Well I went down there on a Saturday to look at Tiger 1200. I spent 1 and 1/2 hours walking around looking at bikes and their "sxs" not one person asked me how I was doing. The following Thursday I decided to try to purchase the Tiger 1200 gt pro. I called talked to a salesman named Chris and he let me demo the bike. I liked it, I wanted to do some numbers and that's when their true colors showed. I sat there for 4 hours waiting for some numbers and nothing happened I was told "you got good credit 700+ and we just waiting, we are going to close now I will call you tomorrow with numbers I won't forget about you"! Well next day went by no call no email no NOTHING. Saturday I finally got a hold of the salesman after about a dozen phone calls and got "oh yeah just waiting on numbers man I didn't forget I will call you back soon". Now it's the following week still haven't heard anything. They ran my credit report 4 times and I received absolutely nothing besides some inquiries on my credit. I want to thank Chris for saving me a headache also known as Motozoo and the b.s. service I would of received from this dealership if I bought one of their bikes! I went to Factory Powersports they gave me numbers in about 20 minutes! Update- So on a $18000 bike they were trying to get me financed for $29032.05 ! Found this out when the letters came in and still no phone calls! RUN FROM THIS PLACE ! Unless you want to do business with thieves! read more

I purchased a Can Am Maverick from Moto Zoo last September. After taking it out the first time I experienced some mechanical issues including air lock of coolant system and overheating. I contacted Moto Zoo and they said to bring it back in and they made all the repairs and delivered it back to my residence in California. Thanks to Carter, Branden in the sales department and Quail in the service department for the outstanding customer service at Moto Zoo. read more

No one answers phones but sales guys are great. 5 stars no pressure and great deals get a cell phone from your sales guy. Management however 0 stars they are no where to be seen. You'll need to drive down to get anything done. read more

We were unsure of what type of machine we wanted and needed for our personal needs. Jared helped us through the entire process and did not try to push us towards something that we didn't need or want. He put us in different machines and allowed us to drive them to experience first hand and be able to make a better, more informed decision. He was very open and honest during the entire process. No pressure and always willing to help work with our schedules even when it meant he stayed late. Entire staff was supportive and shared their knowledge from their own personal experience. read more

Good place, Dustin took care of me over the phone and I drove up from Vegas to buy a Turbo S. Nevada will kill you on sales tax once you get back, but the Moto Zoo side of things went well, super nice people. read more

Moto United - RZR Turbo S in Moto Zoo parking lot - Motorcycle Dealers Near Me - St. George, Utah

I bought a new 2020 Polaris Ranger Northstar in March of 2020. The finance manager Quinn talked me into an exteneded "bumper to bumper" warranty because the machine had HVAC. 2 months out of factory warranty, he called it - AC stopped working. Aegis Powersports, the warranty he sold me denied the claim because they have not updated their service agreement to include or deny HVAC which has been available since 2016. Quinn now won't return my call, doesn't even know why I'm calling but I assume he probably does - why else call a finance manager after the sale. Quinn lied through his teeth & got me to pay good $$ for a worthless extended warrany. read more

Horrible experience. I put a down payment on a Can Am X3 for a specific color and was told I was the first in line. I waited for 2 months for the machine. When it finally comes they sold it out from under me. They lied and said I didn't order that one and they'll show me. When they showed me they apologized h by the by then it was too late. Instead of making up for their mistake and making good on their end they told me I could wait another month but I wasn't guaranteed anything. Absolutely poor business what a joke I won't be coming back and won't send anyone to them read more

Moro Zoo is ridiculously expensive compared to Cedar City and Richfield. My recommendation is to order any ATV or CanAm from Richfield. They won't add on hidden fees or overcharge for installation of the accessories that you add. You will save thousands. read more

Jared was very helpful and did everything he could to make a deal happen. Unfortunately due to some unique and weird laws here in CA, I ended up not purchasing a Can Am Spyder through Moto Zoo but Jared was there all the way! Appreciate all the help and research. read more

Eric Harper at Moto Zoo is the best! We live in Southern California and we were in UT taking an Adventure Tour when our car broke down. We decided it was time for a new car. Frank Smith from FATCO (familyadventuretours.net) referred us to Eric and he really took care of us! While we were in UT, we spent some time with Eric in the Moto Zoo showroom and he couldn't have been any more patient. When we arrived home, we ended up purchasing a 2020 Polaris RZR Pro XP Ultimate from Eric over the phone. Eric was knowledgable, informative and always available for questions. He made things so easy!! He worked up an incredible deal for us and our car was put together (with all the extras) and ready for pick-up as we came through town headed for our next adventure tour. The car ran perfectly! We highly recommend Eric and Moto Zoo. What a great experience! We are looking forward to many more tours in our awesome new RZR - Thanks to Frank (FATCO), Eric and Moto Zoo. Tim & Lisa read more

Moto United - Sold to Tim & Lisa 2020 Polaris RZR Pro XP Ultimate - Motorcycle Dealers Near Me - St. George, Utah

Just picked up my new toy.. Casey was great !!! In fact the entire staff were fantastic, coming from Southern California I had made my deal with Moto Zoo over the phone, walked in Casey met me and got the guys to load my new car on the trailer and within 30 minuets paper Work done they had their check and we were on our way!! Thanks guys !! read more

Moto United - Motorcycle Dealers Near Me - St. George, Utah

Great buying experience with Moto Zoo. My salesperson Jared found me the vehicle I was looking for and the pricing was competitive. Honest people and I'll be back for my next purchase. read more

This place did a pretty good job cleaning the carb on 4 stroke.. I did end up paying about $250 and They didn't need to buy any parts.. They also left my key on and drained my brand new battery that they claimed that I should also have replaced.. I ended up taking it up and charging it up and it worked just fine for the last 3 months.. There apparel is over priced.. And every sales person will tell you that every toy you look at that actually that is the next toy there going to buy!!! lol I've heard it now 3-4 times.. read more

Ok, motorsports dealers are usually similar to car dealers trying to make a sale. As you can tell from my other reviews, I am a critical person when it comes to customer service! Well this dealership is a great surprise to the pessimistic crowd. All the way from Bronson my salesman, to the sales manager by the name of Ken. All promises that were made , were surprisingly kept ... they have earned a customer for life ! Some items for put on back order and a Salesman actually went out of his way to deliver it to me in Vegas... now that's customer service ! Another part was backordered by the factory and Ken found it elsewhere- he had it sent to my house just in time for a trip he knew I had planned and really needed the part !! I live in Vegas and there are several Motorsports dealers here- I've dealt with for many years, this is my first time experience with Moto Zoo and if I have any future purchases I will not hesitate to send my friends and anyone reading this review straight to them. Keep up the good work guys and thank you for your help ! read more

Moto United - Motorcycle Dealers Near Me - St. George, Utah

After my experience with Moto Zoo I was surprised to get on here and see that anyone could post negative reviews. They are way easy to deal with! I haven't ever bought something like this before and I need to say I for sure recommend them if you need anything that deals with Motorsports. I love my new can-am maverick (it kicks the crap out of my buddy's Kawasaki)!! I wanted to wait till I brought it back in for its first service to see how I would be treated after the purchase, and they remembered my name and gave me a good deal on installing the stereo system even though I didn't purchase it originally when I bought my side by side. I really don't normally leave a ton of reviews unless I am actually impressed with how I was treated. This is one of those times, go here, you won't be disappointed! read more

Good selection of parts and aftermarket accessories. Friendly and helpful service too.

We walk into to Moro zoo to buy some gloves. There were no customers in the store and about 7 sales people. Not one of them would even look at me. I walked up and asked a guy who had his nose buried in his phone. He grudgingly told me to look in the corner of the store. I felt like a burden not a customer. read more

This is an update of the review I left two days ago. They actually finished the car in two days instead of two weeks. Very grateful for the prompt service afterall. read more

They have a great selection of side-by-sides and 4-wheelers! The showroom is clean an organized. And the salesmen are friendly! It was nice that we weren't pressured into buying anything! We came in to just look around and they let us do that. And because of that, when we are ready to buy, we will be back! read more

They have a dang nice looking shop with out the employees to back it up. I expected much better service. They messed up on a repair for me and I had to fight them to fix it. It was just a simple bad oil ring and when they did my oil change and they didn't even top off all the oil that leaked out from the bad oil seal. They were much better when they were Stephen Wade power sports. No place is perfect but these guys are lacking that quality that makes you wanna go back again and again for help. read more

I went back to speak to the manager after I found a few small issues with my new Maverick and explained all that happened. The manager agreed with me and apologized. He went out of his way to make everything right and gave me a discount on some accessories I purchased. I feel much better now that all is resolved. read more

Casey and Ken are the best! They're as professional as they come. They truly care about their customers. They're invested deeply in their business. read more

Bought my first new bike through these guys and I am severely disappointed. With that said, while the bike is functional, it's a great machine. As soon as I get it home from the dealership I'm excited to show it off to some friends and family but it won't start. Another four hour round trip to St George and according to the mechanic, the jet got stuck wide open and it'll be an hour and a half wait, it seems to be running fine now. I'm in a hurry so I head out. Next time I try to start it? Nothing. No mechanic is stupid enough to rebuild a carb without checking the spark plug gap right? Wrong. Adjust the gap it fires right up. Next, two out of three headlight fairing bolts fell out while going down the road? Really? Better check the rest because I found four more wobbling off. While checking, I found corrosion on the frame just under the battery. So this "mechanic" installed my battery on it's side and I liable for the leaking acid on the trail not to mention there is damage to my brand new bike? I'm scared to take this thing out now. Did he torque my axel nuts on right? Do yourself a favor and find someone else, if you're buying brand new then you want quality. read more

Every time I've gone into Moto Zoo for a part or for a little information on my Yamaha 1100S, I've left asking myself WHY, I even go in here? they never have any parts to speak of, you have to special order them, they treat you as if you are bothering them. I leave more frustrated than when I got there. From now on I'll travel 300 miles to Bountiful, Utah to DK Motorcycles where Customer Service and satisfaction mean something. read more