Excellent customer service. Seems like their prices are good and they're extremely friendly and…read moreknowledgeable about the product.

I go to the one on University street and Emma has waited on me both times. She is very…read moreknowledgeable and cares for her customers! They have a good variety of supplements!

Came in to get CBD. Was surprised with the great customer service. The owner was very…read moreknowledgeable about there CBD and was not pushy at all. Feels good to support a local business.

Stopped by to check out theur CBD oil, to reaearch if it was the best for me, the guy down ranked…read morehus compitition so bad, I would not trust what he puts in iy or anything he says. Proceeds to tell me my research was wrong and my info was wrong. The way he went on it was like talking to a witch doctor. I all wanted was to check ouy his product for a purchase. Very confrontational person. He wanted to know why I was in there if I already knew it all, never said I did just asking questions. Stay out of that store!

After trying quite a few shops in the area I walked into the North Cinder quite by random one day…read morejust because I had my car next door for something. I was impressed by the knowledge the tender helping me had, so I came back. Every once in a while I feel like I may be talking to "the new employee", that's fine, we all start somewhere, but I usually have someone brimming with knowledge of the strains they have. I owe a few of my favorites to the employees at Cinder, as they are really good at taking what I'm looking for and giving me the product that will achieve it. Spot-on Cinder!

the employees are all terrific... friendly and helpful. The…read moreBUYER/PURCHASER is NOT. I have been requesting more of a specific product for 9 months. So, they order 10 units which sellout in 1-2 days...then its back to none in the store for 2-4 weeks. SUPPLY AND DEMAND... a good manager would notice that she is selling out of a product within 24 hours and she would order more. If not, certainly she would respond to the hundreds of requests that i have sent thru bud tenders to her? I've tried to call her, for 9 months her voicemail has been full and she just won't ever answer. So,you're not watching your actual sales, and your not responding to your customers or your bud tenders and you just keep ordering 10 of the same thing for nearly a year now. I called the grower, no supply issues so don't try to use that one either. THE PURCHASER UNDOES ALL OF THE HARD WORK THAT THE GREAT EMPLOYEES DO...ANGRY!

Stopped in this afternoon and was helped by the chillest girl (I think Aunaleah?) idk but YALL. She…read morecame through for me today and I can confidently say I haven't met a good budtender in a while who actually cares about what exactly I'm looking for. Cliff notes back story: -I worked in the industry for years -I know a lot about cannabis and that each product goes far beyond the THC content. -I look for flavour and smell I gave her a brief list of strains I like (I'm more focused on terps) and a price range and this girl got me a half and 2 AIO live resin pens. I got home and DEAR LAWDYYY AM I IN LOVE. She absolutely nailed the flavour profile I wanted with very little prompting- lately I've not met many budtenders that can do that. Did I mention they were all prepackaged?! That's right, she KNOWS the products she sells. I'm a tough critic when it comes to budtending (although rarely confrontational) bc I just want to be treated how I treated my customers back in the day. It's a far drive but I will come back here JUST to get her recommendations again! thank you for being a great budtender queeeen!!

(Spokane Location Review) I was a loyal Apex customer for…read moreapproximately eight years, but my recent experience has completely changed my opinion of this organization. On May 29, I used an Apex ATM that failed to dispense cash. Although no money was received, my bank account was immediately debited. I reported the issue to staff right away and spent nearly 45 minutes in the lobby on the phone with my bank. During that time, no one appeared to take ownership of the situation, and the ATM remained available for other customers to use without being marked out of service. The following day, I spoke with a male manager who acknowledged that there had been an outage with the ATM provider. He explained that my transaction, along with those of numerous other customers, had been impacted and that several people had been charged despite not receiving their funds. He assured me that if I encountered any issues obtaining a refund, Apex would assist by providing video footage or working directly with my bank and the ATM provider. Unfortunately, when I called back to request that assistance, I spoke with a female manager whom I believe was named Alesia. Her response was dismissive and unprofessional. Rather than helping resolve the issue, she questioned my credibility because I could not recall the name of the manager I had spoken with nearly two weeks earlier. Given that this incident reportedly affected multiple customers, I found her reaction both surprising and disappointing. Mistakes happen, and technology fails. What matters is how an organization responds when customers need help. In this case, I experienced a lack of accountability, poor communication, and unprofessional customer service. Based on my experience, I cannot confidently recommend Apex. Customers deserve to feel that their concerns--and their money--are being taken seriously when problems occur.

Highly recommend. From the moment you step in the store it's got a good vibe, kind of homey. The…read moreowner was extremely nice and very helpful in getting me the right products. All of the cbd products I got were great and I can say it won't be long before I go back!

This is a great new local small business. The owners have 2 other locations that are listed on…read moretheir business card, one in spokane and one in the valley. Brandie was there when I went in yesterday to snag their mocha while it was on sale. She was very sweet, and a pleasure to talk with. They have decorated the interior of the building beautifuly, and it looks like a high end spa inside. It is a very comfortable setting.

My first visit was less than impressive, and I shared this with the person who suggested the place…read more Found out I went to the wrong place. The main store is on the right. So cool, small, but a condensed selection of great flower and supplies. I've made this my first stop on my visits around town.

Love love love this place. I had my first terrible experience at kush21 the other evening with a…read moremanager. This was the evening of January 14th. Some time after 5pm. He was rude and took everything I said personal. I was trying to express how messed up it is to order something on the app and when I got to the store they didn't have what I ordered. On the slip it said someone had called me and they didn't. He also told me that the products they have are all trash anyway. Ordering something and it not be there when you get there is frustrating. Not only have that happened once but twice and both times no one called me. If I could remember the jerk managers name I would definitely put it in here. I have been in customer service for years and the behavior he displayed was rude and uncalled for. I just hope that my future visits at kush21 are not unpleasant like that experience.

This is my favorite place to come when I fly in from Atlanta ,…read moreEverybody's so cool And the prices on flowers are amazing

Awesome place for the most part. Great selection and lots of people. Ayla helped my friend and I…read morebut I have to say she wasn't the biggest help. I hate to rif like that but she didn't seem to know a lot about vape cartridges. I'm not asking for medical advice, just some help in interpreting more about the strain. It was what it was.

The customer service is outstanding, friendly, and prompt! Will definitely continue shopping here!read more

The Post Falls location has some of the best employees. Everyone is extremely helpful and…read morepassionate about what they do. They treat you like a friend and have become like family. They know their product and never fail when giving me their recommendations. I wish I could clone the workers and place them in other businesses so that everyone can experience what I have. Keep up the awesome work. Your favorite "disposable" customer.