I'm leaving a survey to share how great our experience was. The person at the lobby was incredibly…read morenice--definitely deserving of a 5-star rating! The place and location are excellent; everything is really close and convenient. Plus, the bar is superb! Highly recommend!!!

High prices, good service. Nice location if you're visiting Fort Collins for fun and enjoyment.read more

I've always had nothing but really great experiences here with Service, how clean the rooms are ,…read moreand food. The front desk staff here are exceptional and I genuinely like each of them I've met. The food at the restaurant is very good overall. My favorite thing to order on the bar menu is the Brussels sprouts. Sweetened w honey. The rooms , especially the suites are amazing. Some have balconies. All rooms comes with an old school record player and records are scattered throughout the hotel. Best hotel in the area by far. Probably a top hotel even including Denver proper.

Super cute hotel! I booked it mostly due to proximity to downtown FoCo and the boutique vibes. I…read morewas pleasantly surprised to find out they also have a Michelin key, when we checked in. Super comfy bed and rooms (although some dating is showing) with a music vibe. Each room has its own record player and you can borrow vinyl. We took advantage! There is a restaurant and separate music club attached. The club had live music two of the nights we were there and it was fun. We also checked out the jazz/cocktail lounge on the 5th floor. Beautiful views of sunset over the mountains-okay martinis. Service was great, overall. Parking is in the garage right next door.

Our first impression of the Hilton Fort Collins was that it was fancier than we'd expected, but it…read morewent downhill from there. Although the hotel had a large parking lot, parking was $15/day through AirGarage. This could be paid through your phone, but the platform did not accept Apple Pay. The first day went smoothly but on the second day of paying for parking, I got a notification that my "reservation is in progress", which apparently did not mean that the payment went through. As a result, I was charged a $20 fee the next morning. We were also surprised to discover that the hotel was basically CSU Rams themed - from the lobby decor to the Rams polos worn by the staff. The interior was very nice though, with a spacious lobby and clean, modern decor. Our room was also clean with super comfortable beds. However, service was pretty lackluster. We tried to call for room service multiple times but the calls were unanswered. The front desk transferred us to the bar, which also did not take the call. Our room was also not cleaned at all during the two night stay. Overall, not terrible but I probably wouldn't stay here again.

This was, without question, the worst hotel I've ever stayed in. After a long flight with two small…read morechildren, I arrived to find no one at the front desk. I had to wait 25 minutes and eventually had to call the hotel from my phone just to get someone to come check us in. The room was in terrible condition. The pullout bed was broken, the sheets were dirty and extremely worn, and there were only two low-quality layers of bedding--no real comforter. The carpet was torn, the lamp didn't work, and the overall cleanliness was unacceptable. I was even bitten by a spider during my stay. The noise level at night was also awful--music blasting from another room and loud noises from outside made it impossible to sleep. I filed a complaint, and all the hotel offered was a little over $100 in compensation, which doesn't begin to make up for the experience. They made no effort to genuinely apologize or make things right. I strongly recommend avoiding this hotel. The lack of cleanliness, poor service, and unsafe conditions made for an extremely stressful and unpleasant stay.

We stayed at Edwards House when we were in town for a wedding and really enjoyed our stay! The…read morerooms were clean, cute, and comfortable. Our room had a fireplace, which would be perfect for a cozy winter visit (it was a bit too warm to use during our stay!). I especially loved the clawfoot tub -- super relaxing -- and the bath caddy was such a nice touch for reading in the tub. Breakfast was delicious, but definitely make your breakfast reservations early since the time slots fill up fast. The only small hiccup was that I booked through a third party (Chase), so they didn't have my direct contact info to let me know the room combo, but the staff was great and eventually got in touch. All in all, a lovely and charming place to stay -- I'd love to come back in Winter to take full advantage of that fireplace!

This was my second stay at Edward House for NYE. However, this time, I stayed in the fuller suite…read more I was very excited to be in the main house this time. It did not disappoint, and I will get this room in the future, too. I loved the suite, and the fact that I was not sharing walls with other rooms was a big bonus. The views were nice, although not many windows. The fireplace was exactly what I wanted for my solo spa NYE celebration. The best part of my stay was the breakfast. Again, this year, it was awesome service and delicious food. I almost licked the plate:) Highly recommend!

Avoid this hotel if you value price integrity or basic hospitality…read more As a long-time loyalty member, I expected a certain level of professional courtesy, but what I got was a complete lack of respect. I booked well in advance, only to have the hotel retroactively triple my rate because they realized it was graduation week. They actually told me it was 'their right' to hike the price because I had booked before they set their peak-season rates. By the time they informed me of the change, every other hotel in the area was sold out, leaving me with no choice but to pay the exorbitant new price or have nowhere to stay. To make matters worse, the staff was completely indifferent--no warmth, no apology, just a 'take it or leave it' attitude. I won't be returning.

Check in and booking were bath easy and staff was friendly and helpful. A real simple stay made my…read morebrief visit go very smoothly. The room was a great value especially having the kitchenette as a feature. This location is close to anywhere in Fort Collins you need/want to go but without being chaotic or tricky to access off a large road, loud, etc. it was a convenient yet peaceful stay!

I booked this hotel for three nights from Booking.com when visiting for my nephew's wedding…read more Everything about this hotel was exceptional. The room was spacious, clean and comfortable with a refrigerator and microwave and extra charging outlets. The continental breakfast had all the usual, plus yogurt, hardboiled eggs, hot egg choices, waffle maker, fresh fruit. The location is excellent, near walkable restaurants and shopping. The staff was most outstanding. Every request was met quickly with a helpful answer, and in some cases followup. It is rare that you find so many people who care about accommodating the customer.

There were NO CURTAINS in our east facing room. At 6:00 am we were awakened by the blasting sun…read more Yawn

Not a luxury hotel, but a nice safe place to rest, close to CSU, with many interesting restaurants…read moreand beer close by. Room is old, this is a regular motel, but clean enough. We just needed a place to sleep and it was a good choice. Is close to College ave, so is some road noise. The breakfast buffet was really good, the host was an energetic, outgoing friendly guy who knew how to serve and make me feel at home,!

pretty run of the mill rooms, but the bike rentals and the outdoorish pool set it apart. Enjoyed…read morebreakfast, lots of options available. My room(interior) had two sinks and a lot of counter space. would go back, especially if revisiting CSU

Fairfield Inn is just off Rt. 25. There is a large mall area down Harmony Rosd for shopping &…read moredinning. The Fairfield Inn parking lot is small, but the hotel is attached to a strip mall which provides plenty of parking. On the South & West side of the hotel are open fields. On the South side is a short walking trail, which is great for stretching out your legs or taking your dog for a walk. The room that I stayed in was spacious, lots of room to walk around in. The walk-in shower had a problem with a loose door handle falling off the shower door. The hotel maintenance responded quickly & it was fixed within an hour. I didn't realize how much I enjoyed my stay at this Fairfield Inn, until the next week when I was at a different hotel. Thank You Fort Collins Fairfield Inn for a comfortable & enjoyable stay.

We had a positive stay. Every employee we encountered was friendly and helpful if needed. The room…read moreitself is spacious and worked well for us. The floor had a bit of a creak and the shower a constant drip (not able to be heard from the room) but otherwise no issues. I'd return for sure.

Stayed here for one night. Overall it was a nice stay. The thermostat in the room didn't work super…read morewell and it got a bit hot and stuffy. Other than that it was a nice and pretty clean room. The M Lounge was closed so we were able to eat breakfast at the restaurant. Other facilities (ex. Fitness center) were pretty standard. Nice lobby area.

We thoroughly enjoyed stay at this Marriott. Its was clean spacious and comfortable. It covered all…read morethe basic amenities like having a gym, pool hot tub and restaurant. The room was spacious and clean and had everything stocked that we needed like blankets and extra pillow pillows. They did not have a microwave in the room. We had to go down to the first floor in order to use one. The staff was very friendly and helpful.

We stayed at this hotel for about 6 weeks waiting for our new house in Ft. Collins to close…read more My wife is extremely ill with a non-cancerous brain tumor and several other medical issues. The staff at the hotel did everything to accommodate us, upgraded us to a suite and were WONDERFUL. Generally, the staff are excellent and did almost everything we asked... I even flagged down one of the cleaning staff and they cleaned our room again without complaint. Okay, this is not the highest end, luxury hotel. It is a little rough around the edges, because they easily accommodate pets. (Our kitten was very welcome.) The fact that we could responsibly keep our pet with us was a life saver. I probably could complain about some minor things, but given that the customer service was stellar, I am really happy we stumbled on this gem.

The property is OLD and in need of a remodel. Tile in shower room is popping up. It was glued and…read moresealed with caulking! Not a tile repair. Parking is free, but ONLY in the back of the property. Water noise is terrible. On 3rd floor and could hear EVERY little water usage from above. A 545 AM shower woke me up. You hear the FULL TOILET flush. And STOP using water flow restrictors on LOW FLOW SHOWER heads! A WORTHLESS shower with this trickle! TV service was UNRELIABLE. Continuous "scrambled channel or weak signal," so no background noise while working! Wifi logs everyone out on Friday, even though a 7 day time allowance. I had my work computer use all my Hotspot allocation because the wifi went offline while at dinner. STOP purging the router leases! Blinds and currents are broken and slide to far. Elevators are SUPER SLOW! 2 elevators yet you aleays must wait. Even with Diamond for Life status, best "late checkout" was 1 HR! These small franchise properties act like Diamond for Lifetime are the enemy! Wake up! Now I pay more at another Hilton property and SUPPORT THEM!