I did not plan to spend the night, just stopped in to use the lobby amenities…read more Service was tremendous. Front desk was very kind and helpful

We went to visit family in Raton and, to be honest, didn't expect much from such a small town…read morehotel. But this Best Western was really quite nice. The rooms were clean and modernized, plus you have an interior door that takes you inside a fully enclosed open space with a swimming pool and huge seating space to hang out in. Breakfast was quite good and the staff were outstanding. This will be our spot from now on when traveling to Raton!

Another Mom and Pop from days gone by. Very nice people. Property was full of ambiance! Each room…read moredecorated with a different theme. Rooms were very spacious. All the amenities I was looking for. I'll be back!

I booked the Raton Pass Motor Inn based on their online rating and the price. When we walked in the…read moreoffice to check in, we did not realize that we were going to take a step back in time. It IS cool! I learned to type on a manual typewriter like the ones they had on display in the office. Our room was great and I loved the firm bed. We got to know Mike and Brandy (the owners) over the five (5) days we stayed there. They are dedicated to ensuring your stay is great. As far as I am concerned, this is the only place to stay in Raton, NM. We'll be back!

Amazing ambiance good for family's I loved the breakfast and the apple juice some places for…read morebreakfast were on the balcony with a beautiful breeze and view the room was very pleasant and quiet couch bed was very comfortable I would recommend this place

We always stay here when traveling to Colorado. Probably at least 10 times over the past 15 years…read more Always clean and well kept. This did not get a 5 star because of the breakfast situation today. My daughter and I went down at 8:25 knowing that breakfast hours we until 9:30. There was 1 cinnamon roll left in the container and I took it knowing more would come out with an hour left. Well that didn't happen. I even asked and saw several other people ask about more cinnamon rolls and biscuits and gravy and was told no there would not be more put out. I know one mom with small children was disappointed and then the muffins ran out too. If breakfast is posted until 9:30!then all items should be available until then. Or at least about 9:15 then start cutting it off. I think the employee wanted to get everything cleaned up and be out of there by 9:30.

This is a very special place with history and charm from every angle. Our fam of 2 adults and 2…read morekids stayed in the 3rd floor space which had a comfortable king, 2 twins, lots of space to stretch out and play games, and a full kitchen for small meals. Right when you walk in, you can feel the love the kind owners have put into this B&B. The breakfast is the BIG standout here! Gourmet and better than any luxury hotel out there- I mean, we were stunned plus the kids were happy! It's walkable to cute shops/restaurants in town, and the view is beautiful. Catch more views and a great hike at Capulin Volcano National Park just 30min away (get there before 4pm!). We will definitely return next time we're in Raton!

Had a delightful stay here! I'm so glad I found it on Google Maps and Sofia could accommodate me,…read moremy mom, and pup last minute. We had the first floor Parlor Room. The environment is quite enchanting - an 1880s Victorian boarding house turned BNB. The floors are a bit creaky and the bathroom was private for the first floor. Not sure about second floor. The breakfast was hot and prepared for us but I think the coffee could have been stronger and eggs maybe a bit better cooked. Loved the sausage and juice though! Overall, really unique stay and I would recommend. I'm happy they're pet friendly and only charge a $20 fee. The backyard was great for my pup to play around.

Really sweet hotel! The rooms are extremely clean. At night we were in complete darkness and…read moresilence. Our car was directly in front of the room's clear window for my own sense of security. Great value!

It's a neat,clean motel. The staff were friendly and helpful. We used the newly renovated pool. Our…read moreroom had a Retro 60s vibe. Very nice. The beds were comfortable. My wife and I will come back when we can.

Booked this through Priceline because it showed it was a 4 star hotel. When we arrived, it looks…read morelike it needs to be demolished. Very unkempt, overgrown and pretty sketchy looking (pics attached.) I tried to get a refund and, when confronted that it shows 4 stars on Priceline but 1 star on Google, the host said 'it's a 4 star hotel to us' so...total d!ck move. No refund, not worth taking to small claims court for breach of contract and bad faith negotiation. ***DO NOT STAY HERE*** Don't make the same mistake I did

The bathroom and vanity area was VERY DIRTY and there is no excuse for that. Mold around the tub,…read morehole in the wall, microwave and coffee pot NOT even cleaned.

Stayed here February 2025. $152 for one night…read more Needed a room for one night to just sleep in for 10 hours while I meet up with a friend, so I was trying to not be picky. I did the online check in option which was a little confusing as they made it seem mandatory, but it is not. The benefit of it though is that we were checking in late around 10pm and you can note it. Check in was easy and the women behind the desk was very friendly. We had an issue finding my reservation, but it was because I had already checked in online. For it being almost 10pm she was in a great mood! :) They were doing a lot of construction which was an eye sore but maybe it will improve the outdated style. The room was basic. Bed, shower and couch. On a cleanliness factor it was around a 6.5/7. There were stains on the floor and a few dust piles but nothing obscene. It did the job while we slept for a few hours. It seemed to be basically empty with a few other cars in the lot, so we didn't hear anyone. It did seem a little run down when it came to the broken laundry food, and the vending machine rooms being fairly empty. Enjoyed the fact that they had a continental breakfast. It had some juice options, waffle maker, fruit yogurt, coffee, bagels and toast. Wish they did have something with protein like hard boiled eggs, a tea option would be nice too, but it did the trick. Overall, 3.5/5 stars. I wouldn't choose to stay here for more than a night maybe two but in a pinch it all worked out.

Rented 2 rooms for one night. First room had smoke alarm battery beeping. Second room AC stopped…read moreworking. I was told by front desk that there is nothing she could do about it because they were booked up, and that I would just have to speak with the third party I booked with! Like they were going to come and fix the AC?? Additionally, we did not know there were no elevators, and we were put on 2nd floor. My husband has very bad knees. She also said she could not do anything about it. Realized too that no ice machine on second floor, only first. So had to make another trip downstairs. Just a motel that basically does not care once you are booked.

It's a nice quiet neat place the staff were friendly and accommodating. I would recommend this…read moreplace.

This is not a place we would have stopped if I had not read the google reviews first…read more This place was clean and nice, not fancy but nice. we would definitely stay here again.

Took on a side job helping a family relocate to Colorado Springs on the weekend of January 21/22nd…read more After 18 hours driving the Penske moving truck, I stopped here to get a few hours of comfortable sleep. It had recently snowed, so the parking lot was a winter wonderland. It was late, around midnight - but the doors were open and the manager (or new owner maybe?) Pete was very welcoming. Got set up with a room for just over $80 bucks. The room was small compared to most hotels, and dressed with basic furniture and bathroom amenities. It was clean, the toilet worked, and the memory foam mattress made me feel like I was in heaven. I slept for 7 solid hours. No outdoor noises, no upstairs stomping - frankly no complaints during my short experience. Pete even let me park the loaded truck in front of the office for mental security. There is currently no breakfast offered (Pete says it's in progress) and no vending machines or snacks/drinks available in the lobby. There are some gas stations and restaurants nearby, but I didn't have the energy to deal with walking in the ice/snow that late... Overall it was an easy go-to for a quick restful visit. With a few room upgrades and the soon to come breakfast, I think this place will have some potential. Pete is very friendly and the chick working alongside him had really cool hair.

The Wyndham chain needs to look closely at who they share their name and reputation with as this…read moremotel does not meet the Wyndham standard I am accustomed to finding when I am traveling. The staff is very friendly but that does not make up for a room that is damaged, with floors that have not been cleaned. The ceiling had a previous leak or damage and the repair was by a handyman and not professionally done. The bathroom door had a 4 inch hole in it on the back side and the general condition of this property is "fair". There was old dilapidated furniture stuffed into the hallways under the stair cases that appeared to have been there for some extended length of time. The internet connection did not work as the password given was not correct. I visited the office 3 times to resolve this issue (had to go to the office as the room phone did not function - safety hazard!!)....and the best the office could tell me was to check with some of the teenagers who had just checked into their rooms....they could not get it to work either. I paid $145 for this one night stay....should have been 50-60 at most. The overall condition of the property on the exterior was unkempt and run down looking....will not be staying here again. Whomever is the area oversight manager for Wyndham should really take time to inspect this property before advertising it.

1st room bed sheets looked dingy, yellow. Requested a switch 2nd room smelled like a chain smokers…read moreplace sheets looked cleaner carpet in both looked dingy. Had decent indoor pool and hot tub could use cosmetic updates. Hotel worked if you're in a pinch and need to lay over for the night and only thing available! Otherwise updated and run down.

Worst hotel and they charged our card 3 times!…read more First impression was was that the room was dirty. Then we had a DOG barking in the room next to us(sounded like a chihuahua) so we asked to change rooms. We told the girl at the front desk and she moved us upstairs and as soon as we got upstairs it smelled like burnt popcorn and the people across from us looked like they were living there with their door open playing video games and had their tv extremely loud that we could still hear the tv with our door closed and they eventually closed their door ....you could still hear it. So we told the girl at the front desk that we were leaving and going to another hotel (we were extremely nice about it bc we didn't think anything was her fault, but she seemed offended)....Well she ended up charging our card 3 times.... Dealing with the bank now to get the charges taken off. Everything about the hotel was gross and we do NOT recommend staying here. Go across the street!!!!