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    Motel 6

    3.4 (11 reviews)
    ModerateHotels
    Open Open 24 hours

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    Chris C.

    The hosts are nice. The room was modern and clean. Couldnt be easier to get on and off the highway. Doesn't have the amenities of a $150 hotel room but A+ for them anyway... safe parking. Well worth the price I paid.

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    11 months ago

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    Holiday Inn Express Berea

    Holiday Inn Express Berea

    (21 reviews)

    $$$

    This is what a roadside hotel should be! Extremely clean, friendly, comfortable, quiet and right…read moreoff 75. When we rolled in close to midnight, we were greeted by Arthur who was the friendliest and most helpful hotel employee we've come across in a very long time. Check in took less than a minute and we were in our sparkling clean room another minute later. The bed was so comfortable. In the morning, another smiling face greeted us warmly in the lobby. (Sorry, I forgot to ask her name!) The included breakfast was well above average and also super clean. Jennifer kept things stocked, never stopped cleaning, answered questions, and was yet another positive and friendly staff member. I don't know who hires the employees here, but they have a real knack for finding gems! Overall, this experience far exceeded expectations. We will be returning whenever our travels find us in the area!

    The hotel was very comfortable and provided a good night's sleep, just what we needed on a long…read moredrive. That's the good part and really the most important part I suppose. The bad part and really only reason it's 4 stars vs 5 is that my booking.com app wasn't working properly and had the hotel at $128 for the night before taxes. Since I couldn't get it to work (i recently upgraded my phone and suspect that's the reason), i asked the receptionist if he could match the price or do anything for me to get closer to it. He said he can't give any discounts and the rate is $199. That's crazy to me. I was checking in at midnight. I also signed up for Igh rewards but they said since i didn't sign up prior to my stay i can't get credit for the stay. Silly really, when you're trying to promote a rewards program but refuse to give the reward.

    Quality Inn - How she left the trash. We found this at 6pm when we got back.

    Quality Inn

    (19 reviews)

    $$

    Parking was close to door, elevator and room. Like the design and layout. Ladies at desk were…read morepleasant. Room was clean. Nothing fancy but good. Price on Expedia was great! Wish I had gotten her name but the young lady checking us out was the same one that checked us in. She said she had gone home and came back in. Nothing but smiles and friendliness! Management pay attention and reward this employee. She is who you want on the front desk!!!! Checked in 9/1 and out 9/2/19. If we return all of the above will be why.

    The smell of mold is throughout the hotel. I had to switch the first room the put us in due to the…read moreAC not working and the young gentleman told me I was wrong they all work that way. I still Asked him for another room when we go in there the AC worked in that room and he apologized. He knew he was wrong. Day 4 or 5 I asked for some clean linens as I spilt my sprite and was informed that they only washed the comforters every other week not every customer stay. My towels and sons bedding was left on my bed for me to replace the bedding and towels in the bathroom. the managers wife made racism s comments to me in the hallway. And walked away. My child was right there watching her I just wanted clean towels So the manager told me if I left that day, he wouldn't charge me this was around 1 we left at 4. and I asked him. I've been coming here for a decade. My family has been coming here as well . Why couldn't we just have clean linens? He stated they just don't wash them and they don't provide cleaning service while you stay but every 5 days which just is trash and towels. Every 5 days shocked me. I have stayed here so much the customer service is horrible. He obviously sided with his wife and lost a 4 more customers. Except for the fact when I checked out, he then refused to not charge me for that day and made me pay. I had stayed here so many times though it had been a while. It wasn't about the money but the rude and racism and dirtiness of a place we had good memories at before. If you forget about that bad customer service I still would not take anyone there again Do not take your children here or if you have any breathing troubles do not go here. The mold is all over the hotel. the pool, which I didn't get a picture of has a ladder that's barely hanging on. There's sharp edges everywhere which could cut your children.

    Tru by Hilton Richmond - Guest room

    Tru by Hilton Richmond

    (25 reviews)

    This hotel seemed like it was newly built and it was in a great location to restaurants. However,…read morethere were not dressers for clothes. My room had a weird smell to it too. I did appreciate the hard floors instead of carpet. Breakfast was included. They had a snack bar.

    Overall rating - 4.7/10…read more Girlfriend and I stayed here when visiting Richmond for our 3 year anniversary. We didn't want to splurge on the fanciest of hotels; however, we didn't want to go cheap either, hence we stayed at Tru by Hilton. It really seemed like a nice place to stay based on the pictures, we were wrong. We spent $119 on the following with our discount through work. I will rate it on the three following areas: Cleanliness - 3/10, the sheets and bed area were quite clean and very comfy. We appreciated no carpet in the room, adding to the cleanliness. The odor in the place really got to us, yes we know pets are allowed, but you would think they would offer ways to reduce and/or eliminate the smell. The whole place smelled very musty (aside from our room and the staircase). The bathroom was the sticking point on our overall cleanliness score. Upon getting in the shower we were presented with what appeared to be black mold, not happy about that at all, the towels also were not the cleanest, with my towel having dog hair attached to it as well as black spots. Hospitality - 7/10, I'd say average here. Nothing amazing but definitely nothing bad at all. I can't comment too much as we only stayed one night. Breakfast - 4/10 We appreciate hotel chains that offer breakfast as it's a simple way to get going on the morning. The breakfast here was very lackluster especially for a chain that is under the Hilton name. Eggs and sausage were very waxy and even slightly cold. The pancake maker made underdone pancakes (best thing at breakfast sadly). Oatmeal was very bad. We don't expect amazing breakfast by any means, this is purely just our score compared to other hotels that offered breakfast.

    Motel 6 - hotels - Updated May 2026

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