Thought I'd better update this.
I've been drinking in the Moss Vale for over 10 years, currently it's being missmanaged (it's been on the slippery slope for about 4-5 years now)
The beer is very overpriced (the dearest pub in the area, nights out on deansgate cost less!)
the pub is so understaffed that I have often seen customers walk out without being served (Kym Marsh was in last week and she left after 10 minutes without having been served at an almost empty bar!)
The locals (myself included) just tollerate this as we are all set in our ways.
It's not the fault of the staff who are all good at their jobs and usually try their best to be efficient. For some reason there is rarely more than 1 member of staff behind the bar and that person has to serve drinks, take food orders and serve food to tables. This often leaves the bar unattended which is frustrating when you are waiting for a drink.
The food has deteriorated to such a point where the staff won't eat there (even though the food to them is free, they would rather pay for a chippy meal)
and it is unusual for someone to eat a meal and not complain.
The toilets are disgusting, It seems that recently someone has reduced the number of times the urinals flush (in an effort to save water?) which has ended up making the toilets stink.
The cleaning rota has taken a dive recently, to the point where the tables are sticky, the carpets in some areas are thick with rotten food and beer slops.
There has been a steady flow of landlords/landladys over the past few years, each of which have tried to improve the pub, but they are all replaced by the owner when he decides he needs to save some money, with new management always comes a cut in investment (and now the basics of hygene are being cut)
If you've never been it might be worth a visit, it's a brilliant lesson in how to ruin what could be a great pub but if you want a drink and a nice meal then I'd give it a miss.
I'll still go 4 times a week though.
:-( read more