Diabetic Retinopathy care for 15+ years. He is the best! The office staff are friendly, efficient,…read moreand genuinely caring. I highly recommend Dr. McCabe.

It's not just anyone I'd let stick a needle in my eye. Not just any eye doctor but a retinal…read morespecialist, he been helping me resolve issues caused from my diabetes. In addition to the injections to my eyes, I have had laser surgery preformed right there in the office. Since every visit does involve pupil dilation expect to be there for a while and bring a designated driver.

I never like giving any reviews especially a negative one but this needs to said so that it doesn't…read morehappen to anyone else. I've been going to this practice for 20 years and never had any problems. The last 2 years here have been horrible. I had a routine eye exam last summer and after getting new glasses found out they gave me the wrong prescription. I found that out after I picked up my 2 new pairs of glasses and couldn't see out of them after spending a fortunate on them. I went back to the office a few days later and asked to speak to the office manager. They told me she was in a meeting and would be out to speak with me in a few minutes. After 45 minutes of waiting, I inquired about speaking with her and they told me so was too busy to talk to me and gave me a phone number to call another time. I tried to call her for 3 days and of course she was not available to speak with. They took my name and number and assured me she would call me back. No one ever called me back after leaving numerous messages. After my 4th message I finally spoke to someone, and they assured me someone would call me back. The office manager did eventually call back and was adamant that I did not receive the wrong prescription. She proceeded to tell me the prescription was correct explaining mathematical equations with this number plus this number equaled the numbers on the prescription. I asked her if she was an optician, which she said she wasn't but was the office manager. I told her that I couldn't see out of my new glasses, and she said that she knew how to figure out eye prescriptions because she had been working there for many years and the prescription was right. After going and back in forth with messages etc. for several weeks and then getting nowhere with her, I ended the conversation. I called the next day for an appointment to see Dr. Wiseman. I told them I only wanted to see him because I was having a problem seeing. I had to wait for an appointment to see him, but Dr. Weisman confirmed that despite having the correct name and date of birth on my prescription, I was given the wrong prescription! He gave me the correct prescription. Unfortunately, because I had to wait weeks for someone to correct this gross error, I was stuck with 2 pairs of useless expensive glasses! I did tell Dr Weisman about what the office manager said about insisting that I had the correct prescription and he said she is not a medical professional and should have never said that. To make matters worse they billed my insurance company for 2 office visits ($375) and billed me for those 2 balances. I called and spoke with the billing person and explained to her that I had to come back because I was given the wrong prescription and shouldn't be charged for their error. She was just as condescending and unhelpful as the office manage and said I was seen twice so I had to pay. I explained I wouldn't have had to come back if they didn't make a gross medical error and had given me the correct prescription in the first place. *Please note that this bad review is not about Dr. Weisman because he is a wonderful professional ophthalmologist that cares about his patients. He deserves 5 stars but the way the office staff treat people and breach confidentiality and HIPAA at the check-in window don't even deserve a 0 star. I will never go back to that office.

I am sitting in the exam room, my eyes had just been dilated, I was ready to have my eyes checked…read moreout. And then, a person comes in and introduces themselves as the office manager. She goes on to say that she had just sent me a certified letter stating that because I had missed appointments that I was no longer welcome at WO. I asked her why I my appointment was accepted, why had they just put stinging stuff in my eyes? She had no answer? I asked her why no one had ever mentioned a missed appointment or how many I have may have missed? She had no answer? Come to find out it was only one in 2020 that I missed in all my years as their customer. The practice is awesome but, I am still ponder who this person was and why she is still employed at such a fine practice.

Canceled 4 appointments for my daughter who has special eye issues. Will return to Tufts…read moreOptomologist for needed care. No confidence in Dr. Gise's inconsistent appointment adherence.

I went for a routine office visit. I left worse off than when I went. I am presently being seen…read moreby another MD, stay, away from this MD.

Completely thorough, comprehensive eye exam with clear communication in understandable language…read more Was very impressed with the professionalism of the entire staff.

Over the years I've needed a few procedures done on my eyes. I feel blessed to have been referred…read moreto Vitreo Retinal Associates. I've met all the doctors and three of them have done a procedure for me. They are very knowledgeable and are gifted at patient care. Their whole team is great and I highly recommend them.

Have seen this doctor twice now as has my husband. He is the MOST THOROUGH optometrist I have ever…read morebeen to since 1960. I was very impressed. He did a great exam, and far surpassed my expectations. Turns out the person I saw before him made a mistake in my eyeglass prescription which likely contributed to a fender-bender I was involved in that year. I'm sticking with Dr. F. from now on.

Dear Doctor Z, you should not have your patients wait for over 2.5 hours to see you. Shame on you…read more Everyone in your waiting rooms time is worth just as much as yours is.

Dad's #4 follow up eye appointment. Throughout the process and the eye surgery with my dad, Dr…read more Zacharia has been extremely attentive and professional. There are not too many Doctors around like him and he is a treasure to the eye profession. Thank God we have him here in Worcester. The down side is his appointments in his office can be a 2-3 hour adventure because he is always overbooked due to his impeccable services that he offers and specializes in elderly care. Just be prepared and bring a book!

Felt like it was time to find a new optometrist and - BAM - literally bumped into this awesome…read moregroup while out to dinner. Made an appointment with Dr.Rebecca McLaughlin and was seen in about a week! The office is bright and sunny and super clean. Some country tunes playing in the waiting room and really friendly staff great you. Dr.McLaughlin was SO wonderful - saw me right on time, explained every step of the exam, and even helped me look up a new contact solution I was considering. So glad that they take my insurance (Harvard Pilgrim) AND they're just a few turns off of 395.

Dr. Cohn is old school, in a good way. He establishes a relationship with his patients using…read moreknowledge & humor. I appreciated that :) His exam was great & very info-forward. I was fitted for glasses with Michael, who was very knowledgeable. I ultimately made my decision after asking Michele, the receptionist. I like a woman's opinion, so sue me. The only problem was that I knew I only had $150 to spend through my insurance, the glasses I chose were $225, so let's see if I get hit with an overage bill. (would be my fault for having expensive taste ;) So -- great Doctor -- but know your spending limits :)

I am/was a long time patient at Forgues Eyecare. I initially saw Dr.Mark Forgues for many years,…read moreand now have been seeing Dr Matt Forgues for over 5 years. I liked both doctors and was happy with their care. My satisfaction with the office staff has been steadily declining over the past 2 years, however. Over the past month I have tried repeatedly to get my records sent to a specialist for a necessary procedure. The office now uses an answering machine and does not respond to my messages. I've called multiple times over multiple days. No response. They've lost themselves a good patient.

I would like to start by saying that my family has been going to Forgues for decades. We have…read morealways been happy, that is until our last few experiences. The office staff has gone way down hill. Not providing necessary information regarding the cost of services and glasses, refusing to schedule an appointment for my daughter who is having trouble seeing due to an overdue balance that we didn't know about. Heartless and rude would be the best way to describe the people I have dealt with. The word inept also comes to mind. Dr. Forgues is an excellent doctor but due to his office staff I will be looking for a new eye doctor.