BEWARE: DISHONEST TRAPPER; OUT TO TAKE YOUR MONEY; RUDE DEMEANOR…read more I've rarely leave reviews, but my experience dealing with Steve the Trapper was so unpleasant I feel compelled to warn others of his services. I've also learned a bit about their raccoon trapping process, which you might find helpful. I hired Steve to trap squirrels at my mom's house, and he pre-authorized my card for $1,250, his standard rate. Upon arrival he discovered we had a raccoon problem (and likely squirrels too). Given my perceived urgency of the situation--due largely to Steve's raccoon mania stories and the elaborate process of trapping them (Steve is quite the salesman), and the fact that I wasn't home and wanted to resolve the issue quickly--I agreed to an additional $1,650. This included $300 for his "standard" raccoon trapping fee, and the remaining $1,350 for using "high quality, waterproof" sheet metal to seal holes on the roof. I had nine holes on the roof, some initially caused by winter storms, which were torn bigger by the raccoons, and some smaller holes around the eaves perhaps caused by squirrels. We agreed on $200 each to seal the large holes and $85 each for the small holes. So a total cost of $2,900, about half to get rid of raccoons and half to seal holes. And as a "courtesy," Steve didn't charge me sales tax and said he would also put in squirrel traps (which never happened). He said he'd send me an invoice later in the week with the services broken out as we discussed. I never received a service invoice. I looked up sheet metal costs (you can buy commercial grade sheet metal 36in x 36in for about $15) and realized if I were going to pay someone $1,350 to cover up holes with thin pieces of metal that are NOT waterproof, I considered instead to replace the roof, given it was a bit old anyways. So I told Steve that I hired a roofer--a $15K job that is all done now--and no longer needed him to seal the holes. He immediately responded that I wasn't getting a single dollar back. He said I had a "contractual agreement" with him to perform services (despite no actual service invoice), and that it didn't matter if I changed my mind, he was going to keep the money regardless. What did I get in return for $2,900? A trapper who had his guys put small steel cages (which you can buy for $30 each, though Steve claims his 3 traps cost $800) and calls you a few times to check if you're hearing noises. The cages are meant to let the animal(s) leave and not come back in, so there's no way for them to know if they're actually gone unless you tell them so. Keep reading... In one of the 3 traps Steve placed, his guys had to tear the existing hole bigger to so that the raccoon could get out easily. This created a funnel that caused water leakage and wall damage on both floors of my mom's house. Steve of course denied any fault, but prior to setting up the traps his guys had checked inside first to make sure there wasn't leakage, and there wasn't. After sending Steve pictures of the damage and requesting the refund again, he agreed. He said I would need to sign some paperwork to confirm his services. But upon meeting him, he said he was only willing to give me $400 of my $1,350 back. When I told him that was unreasonable given he didn't perform the services of sealing the holes, he got angry, started yelling, and ended with "get the money from your fucking roofer." Consider me foolish by agreeing to pay $3K for something that you can DIY for a couple hundred dollars at the most, and agreeing to pay in full upfront without receiving a detailed invoice. And I'll admit I do feel foolish, especially given the time wasted going back and forth and getting nothing back. Perhaps you might have a different experience with Steve and his company, but why risk it? There are other trappers in the area, and hopefully they have a higher level of integrity. I'd strongly recommend you find someone else (and make sure you have the services spelled out clearly in writing).

Our blood suckers are now gone thanks to this company. We had bed bugs and could not sleep for…read moredays. We are now bed bug free. Thanks again guys you are great.

5 Stars ! Best ExterminatorI had a HUGE roach problem and they came right out and took care of it…read more I haven't seen a bug since! Fast, friendly, and affordable. Highly recommend!

Wonderful company and experience! Don was incredibly knowledgeable and very efficient. During our…read morefirst (free) termite inspection, he told us what we would need and took the time to explain WHY; I didn't feel like I was being sold a product or service - it was "just the facts." (I should mention that I also received a free inspection from a big, national termite exterminating competitor company, who gave me the standard sales pitch with no context. Not only was ACE less expensive, they also gave me a better service guarantee with regard to monitoring and future treatments!) When ACE came to install the products we needed, Don and his co-worker got right down to business, and were speedy and thorough. I definitely plan on using them again for my future bug needs (though we hope not to have any)! (FYI, I believe they are Black-owned, in case you have an interest in supporting Black businesses. However, MOST importantly, you should hire them because they are EXCELLENT.)

Supper professional! And gets the job done for a fair price! Thank God they came to the rescue and…read morethey even answer all of our nervous questions with such great customer service!

Squirrel infestation that eventually led to a terrible odor, so I knew one died and was hidden in a…read morecrevice. I googled a few pest control companies and Joroba promptly responded, and did an in person assessment the same day. Once all the logistics was worked out Jose and Walter came back at 7am the following day. They located and removed one dead squirrel. After a few hours the smell subsided but there was still an odor in a bedroom. Jose and Walter returned the same day, located and removed the second carcass. They returned the next day, patched the holes and thoroughly repaired the roof. The holes were patched so well that it's difficult to locate the repair area, the surface is very smooth. Amazing work. They were polite, cleaned up after and didn't leave until I was satisfied. They weren't rushing or trying to hurry along to get somewhere else. They will be my go to if the squirrels come back, but fingers crossed that they find a new home.

I rarely need pest control services, but I got an infestation out of no where so I really had no…read morechoice. I went spending so much money at stores trying to fix the problem myself and nothing helped. Someone then recommended t.r.l. and I thought I'll try it after everything opens back up. I called and got an immediate response and appointment date and their open hours weren't reduced due to COVID. I was so hesitant about it and embarrassed but he said don't be, he was professional and respected my house rules. After the initial consultation I was so amazed by the plan he put into place I had to go with this company. That being said, I know businesses are all doing their best but he went above and beyond even found holes from entries of pest and sealed them, added door sweeps and more. After only a few more visits my problems we're gone, I couldn't believe it, although it's an understatement he did a great job.

A while back the row house next to mine was left abandoned and not long after rats/mice, croaches…read moreand cats which were left behind wanted to take up residence at my house. We called an exterminator who located a hole for possible rodent entry, then he sprayed the one location and charged $150. I had to pay someone else to fixed the problem with the hole. Of course, I had to call another exterminator, thankfully Tower answered that call and for almost the same price the Tower guy went through the basement, backyard and spot checked the first floor. I cannot thanks these guys enough. The Tower guy was polite and explained all what he was seeing and doing and advised us how to keep the rodents out. We be using Tower exclusively from now on.

I contacted Tower Pest control for extermination after moving into my new place as a precautionary…read morestep. They have worked on my family's home three times before and came very highly recommended. From start to end they provided high-level client service. They delivered on honest evaluations, fair pricing, and confirmed all details one day prior to their visit. The exterminator, Josh, arrived on time and used all precautions (mask, social distance) while he worked. He was exceptional, very knowledgeable, attentive, friendly, and a total professional through and through. Do not think twice about hiring them for the job. These guys are right for whatever extermination project you may need.

ST pest control Technician was, very professional and experience, I got my situation resolved altho…read morethe service charge was not cheap but I got the Value of what I paid. I will call them again.

I contacted ST Pest Control for a bed bug problem. The technician inspected the affected areas,…read moreexplained the treatment process, and was professional throughout the service. I was pleased with the experience and communication, Not cheap but worth it.

Beware: This company is not as good as they used to be. I was a loyal customer for three years. The…read morefirst two years were fantastic with our original technician, but last year they assigned someone new and the quality plummeted. The new guy rushed through the yard, never fully sprayed, and the new chemical blend they used didn't kill mosquitoes. But it did start killing my plants. After repeatedly texting for resprays with no results, my granddaughter was hospitalized last August due to severe mosquito bites. That was the final straw, and we canceled. On top of the awful service, they tried to falsely claim I owed them money, despite me showing them their own invoice proving a $0 balance. Save your money and go elsewhere.

It's my first summer with Mosquito Corp and I'm loving how they do business. Jacq is our mosquito…read moretechnician this summer and he's great. The customer service is attentive and quick to respond to any concerns. They text and email when they are coming to spray. Very professional and courteous service. I would definitely recommend. I was with Tru Green for several years and this company is far superior. Check them out. My yard has been mosquito free thanks to Mosquito Corp and Jacq.

This is a small business run by its owner, a gentleman named Fahad. Fahad is professional,…read moreknowledgeable and, most importantly, he's smarter than the rats. He got rid of our rat problem in Northeastern, Queens, in record time and had a very reasonable cost. He's an expert and honest and I recommend him without hesitation.

Fahad was at my home a few hours after I called about a wasp problem in an empty unused basement…read more When he arrived he said "If you can wait you don't really need me, you've plugged the holes and the remaining wasps will die as soon as the weather is getting colder". I had him take care of the issue and found him to be honest, careful and inexpensive. I would recommend Supreme for any job that requires pest control.