Had some great service.. They went above and beyond as some people might say do something for me…read morethat I needed done for a long time...

Great and quick customer service. Fast response and easy to communicate with, kept me updated on…read morearrival time.

Excellent service, prompt response! Highly recommend a job well done! The gentleman was very…read moreknowledgeable with a old safe and getting the original code.

I was in quite a pickle and these guys really helped me out! My car was burgled and my key fob,…read morecontaining the computer chip necessary to start and unlock my car, was included in the items stolen. As if the situation wasn't already crappy enough, this was the only key I had to my car. After searching the Internet tirelessly, it seemed I only had two choices to get my car running again. Choice #1: Have my car towed to the nearest dealership. Choice #2: Find a locksmith that not only had the equipment to program the computer chip in the fob, but that was also willing to come to where my car was. The closest dealership happened to be in Springfield and I was in a small river town in Iowa. Choice 1 was going to get expensive fast! Choice 2 seemed to be the best option but the locksmith in my town didn't have the equipment to program the chip. So back to the Internet I went and there I found A-1 Security & Lock Service in Quincy. Not only were they willing to make the 45 minute drive to me, they had the equipment to cut a new key and program the computer chip as well!! It actually took less that 45 minutes! They were professional and didn't charge me an arm and a leg for their services. The situation I was in could easily have cost me some SERIOUS CASH! In upwards of $500 or even more. With their cost of $1 a mile and cutting 2 new keys and programming them I spent $190. However I did purchase the 2 key blanks with blank computer chips in them from Amazon which I do not suggest doing. There is a chance that the aftermarket key you purchase from the Internet will not program. Then you will be left with a useless key and the charges for A-1's services and the amount of purchasing another key that will work. A-1 is able to get the key you need, so just buy yours from them. I got lucky that mine did work. A-1 was professional, on time and like superheroes to me in my situation. I hope this review can help someone out there in the same situation because I know there are others out there trying to figure out what to do.

I purchased a safe in 2024 and went to put a gun in the safe and the lock broke. I been trying to…read moreget a hold of them for over a month and no one has responded to me. I went to a local lock smith and he even tried to get a hold on Old Glory Safe for me and no answer. Sorry I purchased a safe from this company.

On May 11, 2024 I purchased a 46 gun safe for over $5,000. Due to the fires and floods in Ruidoso…read morein June & July it was not delivered to us until August because the delivery truck left it in the Walmart parking lot since the town had been evacuated. The safe sat there, in the rain, for 3 weeks during more flooding until the next moving company that Glory Safes hired could pick it up and store it for them until we could take delivery. The floods continued. Months later we received a bill for $1,500 for storage of the safe. When it finally was delivered the moving company had it in the back of a pickup truck and there was very little protective packaging left. The safe had leaves in it and numerous scars, dents, gashes, scratches and rust plus the door was ajar and hit a young black employee of the movers that Glory Safe hired. The movers couldn't close it. We could hardly believe our eyes so we took pictures and were very nervous of the comedy of errors that were about to happen. Yes, they dropped it three times, first when the dolly completely gave away and ball bearings went everywhere. Next they dropped it flat on the floor damaging our Saltillo tile. Later, the safe fell and pinned another young man against the wall hurting his leg. At this time, we tried to refuse delivery but Liz at Glory Safe's customer service advised us that all would made as good as new and that they would file an insurance claim for the damaged floor which we did receive compensation. However, it has been over a year now and we still cannot close the door without an extra person to help push. The inside nails were all rusted from the rain so the pistol holder and wall just hang and flap and won't hold gun. We have contacted Old Glory numerous times over the past year and they will not call us back or respond.

Staff very friendly , efficient, and reasonably priced service . I would recommend them to everyone!read more

A-1 Lock was soooo helpful with remaking a couple spare keys for my 2022 Kawasaki motorcycle!…read more I unfortunately came through their doors 10 minutes before closing, but they were still patiently helpful, made both keys, and I was out their door 1 minute before closing time!! Both keys work great, and they're actually better than my original because the replacements are taller and easier to grab when in the ignition! AND... both keys were only $4 each! THANKS AGAIN! I'll definitely be back! Tim

I had a great experience with VIP Lock & Key. I called on a Sunday, during the Bears game of all…read moretimes, and Chris was at my location within 10 minutes! He was very polite, professional, and easy to deal with. He programmed two new key fobs for me and had everything done quickly. Pricing was very fair too, especially for such a fast response on a Sunday. Really appreciate the great service, Chris. I'll definitely be calling VIP Lock & Key again if I ever need a locksmith. Highly recommend!

VIP Lock & Key got the job done, but the experience was fairly average! The locksmith was polite,…read morethough the wait time was a bit longer than I expected. Decent service overall, but not exceptional!

very rude only worried about how high they can charge you be carful before using very overpriced…read moreand not upfront about cost

I brought a wrecked home safe here to be opened and was given an estimate of $250. I then went over…read moreto Cops on University where they proceeded to open it for $60. I don't think that can be used as an overall judgment of this business, because I felt when I walked in here that they were very professional and gave me a full education on the process. However they were very expensive.

Recently I accidentally locked my keys in the trunk of my car. Of course, I was out of state on a…read moreholiday weekend. I called St. Louis Lock and Safe. They showed up promptly, was very efficient. Dannie was very polite, and I was thankful he could get to me on a holiday weekend. I would definitely recommend. Thank you for helping me to get home safe!!

Absolutely no absolutely not safe business the driver with this ford cargo van hit my semi truck…read moreand run away I called his company and reported to them they ignored me no one called me back from his company they absolutely not seve business to deal with.