The Mosaic is a great place to live. Very clean, great amenities and love the location next to the Collection. The Office staff is nice and helpful. The have drinks and snacks in the office and free loaner bikes. Thanks, Julie S read more

Worst experience of touring apartments. My sister and I had a 1pm reservation to tour the apartments. We had called ahead the previous week and set it up. The day of, it poured the whole time, and we were still on time. We walked in, and a lady who never introduced herself to us came out of her office to tell us, "We aren't taking any walk-ins today". We had to tell her we had an appointment just for her to talk to us in a calmer manner. She then gave us a guest pass paper to fill out and said she would be about 10-20 minutes because she was backed up. We waited for 45 minutes with no contact from her before we had to leave to visit another location. She apologized and told us to come back on the same day or another time. We visited a few more properties and then returned at 4:30 p.m. that same day. She came out of her empty office and told us that she couldn't see us because she was still on her lunch break and had just given a tour to someone else. She ended it all by saying she was too tired to give us a tour of the property because the day had been a long day for her. Honestly, her awful attitude and her out-of-the-gate refusal attitude makes me think she profiled us as someone who wouldn't be able to afford the cost of living or something. I have no idea how she was so busy she could tour other people but not us. For all those shopping for an apartment, beware of this place. Dress nicely, or you might get ignored. God bless that we found a dream apartment somewhere else in the same price range. I would never let anyone I care about visit that place. read more

Summary - Good tenet support experience - Terrible infrastructure and complex layout - Overpriced for what is offered - No visitor parking Detail of issue - Moved in at the end of March and new to the area/city. - The complex's selling point is being in close proximity to the freeway and the shops The Collection. It is not worth it. The underground garage of Target across the street is extremely riddled with delinquents, reckless driving, and kids in mustangs, Camaros, chargers, challengers, and lowered pick up trucks either blasting music so loud you can hear it from the back of the complex or reckless driving. The complex has street parking for visitors; however, it is open for use and is prone to vehicle break ins. - The complex is security is no where to be found. - The water pressure is low in both the shower and the washer and dryer set up. Additionally, the washer and dryer set up are really cheap machines which may not actually wash your clothes or dry them on a single cycle and require multiple cycles even after a detailed cleaning as taken place (in the process of requesting new equipment). - The gate clicker is extremely outdated and massive for no reason. The gate itself does not always register the clicker and you have to physically stand in front of the gate for it to work (yes, stand not drive). - The complex layout is terrible. There are two sides separated by the office and center community area with a pool (really small btw), hot tub, and grill area which can be used for events. On each side, there are only two elevators which are diagonal to other another; however, one elevator allows access to 90% of the upper floors whereas the other one is almost completely exclusive to a small section and there is no bridge per floor to increase accessibility. Additionally, the elevators have not been inspected this year (2025) and inspection notice is not posted in the elevator. - Trash shoots are utilized with access on each floor; however, there is only one access point per floor. Access is fine, but if you live near one, the hallway smells horrible. Trash rooms where the shoots lead, smell horrible. Tenet support - Very helpful staff and honestly really kind people. - The only reason this review even has stars. read more

My husband and I toured the apartment building with Samantha Evans and I was really impressed with how professional and knowledgeable she was. We ended up renting elsewhere due to finding an affordable home for rent but I would have looked forward to working with Samantha and her expertise in the rental market. She was really kind and made a great impression on me. read more

Clean and awesome place to stay! I recommend it. Friendly staff, cool amenities and good location.

I had an awful experience at this place, the manager Tiffany has been very rude to me multiple times, I lived here for around 3 years, once my lease was up i couldn't wait to get out of there, mainly because I cannot stand being in the presence of her building. If you plan on moving in this place be prepared for her negativity and harsh words. TERRIBLE ! Tiffany needs to be fired. read more

We really enjoy living at Mosaic, it's our second year here and we live on the Forest Park Blvd side of the apartment complex, facing the courtyard. The apartment itself is super bright ( has lots of natural light coming in ) and the open area makes it feel even bigger. Carlos Ambriz has helped us many times with keeping our apartment functioning. We had a small leak above our washer/dryer and he went out of his way to help us and making sure everything is ok! He always gives super good advice to help ourselves too. Great service! We highly recommend him. Hector is also super helpful and friendly. We really can't complain! Even during Covid the office tried their best to help us and on/off gave access to amenities whenever it was safe to do so. Everyone always tries their best to make living here enjoyable. All together we are super happy here, and we also really got a great spot with our apartment. Some reviews seem very negative, but I would say it depends on the location of your apartment and actively asking for help and repair service. With the shops close by, the bike route and parks plus dog park, it's a great location! We definitely recommend living here! read more

Samantha was a great help with my aunt and mom finding an apartment unit with all the things my family requested for. She was such a delightful, caring and kind lady helping my family find a great apartment to live in. I really appreciate Samantha. read more

Not worth it at all. People will be drawn in by "all of the amenities", which you can find almost anywhere, and the fact that it's across the street from "The Collection". Don't be swayed by that, it's not worth it. Let's start with the amenities: Well, you have a pool, a hot tub, and some chairs and such in a courtyard. And on the weekends, you get to listen to drunk people come back home after a night out, jump into the hot tub fully clothed, screaming and laughing at the top of their lungs - until the security guard finally comes by. I'll give them that, the security guard does come by, but you've already been woken up after you finally fell asleep after listening to.... The idiots in the Target parking lot who set off car alarms on purpose, who yell, sing, whistle, blare music, and most importantly, rev their engines for hours on end. HOURS. Every. Single. Night. Of. The. Week. Parking areas - you're paying a pretty penny for these apartments. You're supposed to have security - that's part of the amenities. There's gates and locked doors. Except the gates to the parking area on Danvers are not always closed, so anyone can waltz right on in to the Mosaic apartments. Or, let's talk about the door at the front that leads to the mailboxes. Always propped open. Always. It's supposed to be a secure building, but it is not 98% of the time. They, of course, don't reduce your rent when you aren't getting what you're paying for. The apartments themselves are standard, bland, nothing extraordinary apartments. As if you didn't have a hard enough time trying to sleep with the idiots in the Target parking lot, and the drunk people in the hot tub after partying all night long, you get to listen to your neighbors music and tv. You also get to smell pot, it's not often, but it happens, and you get to smell cigarette smoke. Even when you're walking on the sidewalk outside, when you pass by these apartments, you will smell cigarette smoke. These are supposed to be non smoking apartments - so why is the smell of cigarette smoke constantly coming from this complex? And if it's not the sound of your neighbor's music or the cigarette smoke, you get to listen to dogs, barking out on the balcony where the owners have left them - out on the balcony - all day. You can be taking a peaceful walk along Forest Park Blvd only to be startled by some large dog looming over you from a balcony, barking at you like he would love nothing more than to jump down and rip you to shreds. No human in site, so, not real comforting. I will say that the area is really clean, there is that. And the breezeways that are the hallways there to the apartments are really nice, especially on hotter days. That is a definite plus, and it does prevent some smells from lingering for days. Maintenance can be a bit slow in getting requested work repairs done. And when you do have a complaint, it seems nothing is ever done about it beyond them saying something to the other tenant. Well, how many times must one make the same complaint before anything is actually done about the situation? Finally, the price is absurd. They like to change the price of their rent not based on season, but it could change from day to day - I learned when I first called them. That sounds like price gouging to me - you just change it day to day, do you? So one day, the apartment you want may be $1900, and the next day it will be $2100, who knows! You can always plop down some money to "hold it", but you still don't know if you're getting the best price - because it could change again! Isn't this fun? Finally, I understand a pet deposit, but I do not think it's their business at all what vaccines my cat has had. I've never been asked for a vaccine record anywhere else, and I feel it's extremely intrusive. Overall, it's a place to live, but it's not the best place to live, mainly because of all of the racket, the cigarette smoke, the doors and gates being left open for anyone to come in, and the price that may or may not be the same tomorrow, but may be lower the day after that, and then shoot up 3 days after that. Ridiculous. You can find much better places, more charming places, for far less than here. If you're desperate, or you like the cold, sterile look of "generic apartment complex", and you enjoy loud noise, then this is the place for you to throw your hard earned money away. read more

Be prepared for a GIGANTIC raise in rent once your one-year rent is up. Also, it took months to get the back gate working again; so it's not that safe. read more

10 out of 10 recommended choosing Mosaic! Close to the bases, beaches and shopping! Amenities that I've used such as pool, cooking grills and gym have been spectacular! The staff and maintenance crew are not only professional but they are also more than willing to assist their residence respectfully and in a timely manner, should any issues arise. I've enjoyed my time here and recommend this property not only to other military but also to civilian families moving into the area. read more

I was able to stay at the Mosaic in one of their guest suites and the experience was AMAZING. Tiffany is the sweetest manager, and made sure that my stay was better than any hotel could have provided. If I ever moved to California, I would certainly move to this community. read more

On 12.8.2015, I was in an elevator accident at Mosaic Building B. After 1 and half hours first responders were able to get the doors open as I laid on the floor knocked out and bleeding from my head. Upon reaching Ventura Community Hospital on a paralyses board, I had lost 4 teeth, multiple contusions to the head and a concussion. Elevator accidents do happen over 400 people die each year from an elevator accident. Gilbert and BJ lied under oath that the incident ever occurred. Of course Wolfe Mosaic and Schindler hired the best attorneys you can buy while I was stuck with a personal injury attorney who had no experience with elevator accident. As a result they settled with Mosaic Wolff and Schindlers for an amount that only covered their fees. For me I have closed head trauma dizziness memory loss loss of smell disorientation and blindness. read more

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Worth it to spend a little more money for the amenities the apartment comes with pool, coffee, grills, and gym. Update...Still nice place to live, but kept my security deposit. If you willing to throw away the deposit. I would recommend. Break down of final invoice was a joke. read more

Shout out to maintenance at Mosaic. I put in a request and hours later, in comes Hector who fixed everything. Thank you, Hector. Always sweet, always efficient, and someone we can trust to get the job done. read more

They will keep your deposit despite doing everything they ask and more. Please do yourself a favor and read all other bad reviews not just the good ones before you commit to this nightmare! I can vouch for the bad reviews and say that this place will definitely keep your deposit regardless! Before our move out date, Carlos the security came in to do an inspection to see what needed to be fixed. After his inspection he said that everything looked good except the paint (he said this is normal).So he gave us the option to pay $170 for them to do the painting themselves or he said we could get the paint # from the office and paint the spots ourselves. I asked him if it was necessary to paint the entire studio or just the places where the paint chipped. He said to get the smallest amount of paint from the shop because I only needed to go over the places that needed paint. (Which makes sense why would I have to fix something that's not damaged) So I bought the exact paint they told me to for $40 and all the supplies necessary. On our move out date we painted every little spot that needed painting and even went over the inside of the garage. Moving out of an apartment is already hectic, but on top of moving we spent extra time and energy painting (which we were okay with at the time because the deal was we would not be charged $170) However, despite us BUYING the paint ourselves, and all the supplies, AND painting the place ON TOP of moving out, the office says we cannot get our deposit back. After arguing back and forth and explaining what Carlos told us, she still feels the need to keep our deposit. But it wasn't just that because they'll do whatever they can to keep every penny. Tiffany also is charging us for some mysterious wrist bands that we never owned. $50 for each wrist band. After explaining to her that we never owned these wrist bands she pretty much says too bad we are charging you. The only things we received were the studio key, garage opener, and key pods to get in and out of the apartments which were always broken by the way. Being charged for wrists bands we never owned is extremely unfair. First of all I had no idea what these wrist bands were even for when she said she's charging us for them because I never owned them. She said they are for the pool but me and my husband never used the pool area. And if we did need to, the key pods would let us in. So there's $100 they get to take from you for not being able to turn in these wrist bands because we never owned them!!!! If that's not frustrating enough, on the day of our move in we were under the impression that we would have a parking space in front of our garage. Once we got there they said we did not have that parking space. It was very frustrating because that promise of the parking space was our determining factor of moving in. So just know you cannot even have confidence in what they promise you as I have proven. We also were charged for a key which makes no sense because we made sure to leave all the keys we were given even copies we made ourselves with the garage remote and they still are charging us. Instead of getting our deposit back, we have to pay $100. It's extremely unfair and by reading other comments it seems as though we are not the only ones they got over on. Do not be fooled by the outside appearance or the Collection across the street. This place is clearly under horrible management. I am not someone who usually goes out of there way to write a lengthy and bad review but after the headaches this place has given me and my husband I feel it is absolutely necessary to save another excited couple from thinking this place is the right choice. read more

They'll keep your deposit regardless if you clean the place really good or not. They even said we owe them after they took the deposit. We did not drill any holes in the wall. We kept the place clean and they still decided to keep the $750 deposit. What a joke. read more

Management gets a very low rating here. I agree with the first comment below, "very transactional". If you're looking for quality management and service then this is definitely NOT your place. A few of the staff members are friendly but overall, they don't seem like they really care--like it's a burden to help you even though that is literally their job. It was the worst service in terms of getting an apartment (And this is not just my experience, but a few people I've talked to as well) The way I see it, if you're gonna charge more for apartments (~$1700-$2100) then at least give me better service. Make me want to live there! To me its an indicator that If I needed something fixed or had an issue that management wouldn't do much of anything. Which judging by the comment comment below I don't imagine I'm too far off. Note to management: Future tenants should never feel like it's a burden for you to show them an apartment (this happened multiple occasions to me at Mosaic by different members of the staff). Staff attitude can make or break an apartment experience. On the flip side, it's a great location and everything is new with lots of amenities (that's why they get the one star). Those are the ONLY reasons I chose this place, which I'm sure why most choose to live here. read more

They raised my rent after one year and I had lost my job/income/career. It was already $1575 for a studio and they raised it to $1600, if I signed a lease, $1800 if I didn't sign. I told them I lost my job and needed to have major surgery but they didn't give a fig. At the initial walkthrough they told me to do it by myself and fill out the form. I wash my dishes by hand and don't use a dishwasher so it looked fine to me. A year later at my move out he said some small plastic piece was missing so I have to pay for a new dishwasher! I told him that I never had used the dishwasher and I thought that it was fine because I don't ever use dishwashers and he said that the piece was there and because I didn't write it on my move in inspection form I was responsible and I told him that I never used it and I would not remove a piece from the dishwasher but he just kept saying it was there and acting like I was lying. I asked if I could paint the walls myself and they said that I had to buy custom coated Sherwin-Williams paint two different kinds and they gave me a piece of paper that has the information on it so I bought the paint and I spackled the holes and painted the walls and spent $50 on paint and when he came he tried to tell me that I would have to pay for the entire apartment to be repainted because he could tell where I had touched up the paint and he tried to tell me that because I bought the paint at Lowe's instead of at Sherwin-Williams that it wasn't good enough even though the label on the paint said Sherwin Williams Brand and then he tried to tell me that I had to pay for the front door the exterior of the front door to paint it because it was dirty and I pointed out that it wasn't dirty it was the undercoating of paint coming through because the paint job was so terrible. I pointed out the yellow paint and the brush strokes where they have just slappedt on some whitewash and I said you guys need to paint the door because you didn't paint it very well the first time. but he said no I would have to pay for that and I had to wash the outside of the windows clean the air conditioner on the patio and I cleaned the entire place spotless and he said that it smelled like urine so I took a video of the apartment after I cleaned it and my friend was in the video and I asked her if it smells like urine and she said no and that's probably because I don't urinate on my floor . and I told him that I will take them to small claims court if they try to take my deposit and so at the final walk-through move out inspection he told me they weren't going to charge me for paint and because I cleaned so well they weren't going to charge me for cleaning but they're still going to charge me because there's a mark on one of the cheap cabinets that was constantly falling apart and they're going to charge me for a new dishwasher because a part was missing on the crappy dishwasher that they had in there when I moved in there. so I will be going to small claims court. People move in and out of here constantly because they charge already very high rent and then after one year they raise it . my friend is moving because they raised his rent by $140 after one year so that he is now paying $2,400 for a 2 bedroom 2 bath apartment. When he said he couldn't afford such a big increase they said that it's a really nice apartment and they would have no trouble renting it because it's on the corner of the building. so he's moving out and we just got a beautiful apartment in Ventura and we're going to be moving there on April 30th. I'm going to help him clean this apartment sparkling clean because they have a $2,500 deposit of his which I know they're going to try to STEAL. But we will go to small claims if we have to and ask for punitive fees, which I've heard can be gotten if you show they tried to rip you off. Also I rarely use the jacuzzi but I used it yesterday and there was a huge blob of white paint on the bottom of the jacuzzi and both my friend and I got white paint all over our feet. Also my friend has a cat and they charged him $600 deposit in addition to the $2,500 regular deposit and then they raise the rent by 50 or $60 a month if you have a cat. I hate this place. The cabinets were so cheap they just fell apart. read more

Mosaic - The front door that they tried to tell me i needed to paint for them because it was dirty. - Apartments Near Me - Oxnard, California

Do not rent from them! Mosaic was not helpful when I needed to renew my lease at the beginning of the year. Then when I lost my job to COVID they did not show compassion. They did not allow me to speak with Avenue 5 personally. I am upset. I feel disappointed after I pay a HIGH rent and no one helps me. Do not rent from them! read more

I'd like to start by saying once they lost Allison in the office, they should have lost my business. The new management is not the best. I began my lease a year ago with Allison and the move-in was flawless - Every small issue I had was resolved within hours. I have since moved into a larger apartment in the same complex and this move has not been anywhere near as pleasant. The management does not follow up unless pestered repeatedly, they are not apologetic nor sympathetic when tenants complain with actual issues. I thought my simple move down the hall would be easy but the new management team made it a nightmare. Even before I moved in, I jumped through hoops and had to make multiple visits with more and more documentation until finally I was handed keys. Three days prior to the move, I asked to have a pre-move out walk through in-person to fix anything that may be taken out of my deposit. I walked it with one of the maintenance staff and I was told my studio looked great and I may only have to pay a cleaning fee. Fast forward to the day I moved out, I pestered all day until an hour before close for a final walk through in my old apartment. This didn't happen until the end of the next day. I was told the minor smudges (no dents, holes or scratches, just normal scuffs) on the wall would have to be painted or cleaned. I later found out that I was charged for an entire new paint job. I now OWE on top of my deposit. Now the new apartment. My move-in conditions were awful to begin with. The day I moved in/out, it was pouring rain and the elevator between my apartments was broken. I was moving my furniture from the 3rd floor to the ground level. I contacted the office to see if it was being fixed or if I could extend the move out date one day. The answer I got back (3 hours later after I called to follow up) was: the elevator will be fixed the next day and unless I want to be charged an extra day for rent, they recommend having the keys turned in by the time the office opens in the morning. I didn't want to make the same mistake of trusting them to not waste my (much larger) deposit this time, so I took pictures and was very thorough. The carpets of this new place are stained and it doesn't look like they've even been vacuumed - you can still see the furniture outlines on the floor from the previous tenants. There is filth on the cabinets and floors. The wood tile is damaged, scratched and has weird pink stains throughout the apartment. The walls have black smudges. The appliances are heavily scratched. And much much more. So what do they actually replace or fix when they take tenants' deposits? I will not be renewing when this lease is up. I recommend no one places Mosaic at the top of their list. I recommend you look out for yourself, save your money and go somewhere else, because management will not and you will lose more money in the long run. I have called so many times in the past that they know it's me without saying my name. I am still trying to get current issues resolved at this new place but am giving up hope and expecting the worst. I have never done any kind of review for ANYTHING before but this place is just trash. read more

What an absolutely beautiful place to stay! The apartment was spotless and fully furnished as well as clean inside and out. We felt very safe in the gated community. My husband and son loved spending the evenings at the pool. The staff was awesome and so attentive to anything we needed. We also loved how close it was to shops and restaurants. The whole place is just amazing. read more

When I read these review about Mosiac these people are crazy I've live here the better half of 5 months and enjoyed every second here the management are amazing people Erica and Dee wow what can I say they are adamant to making my experience here awesome and if you ever need anything done they are on top of if. Being welcome into a new place is hard and when there are people there like them how can you leave my rent it great the amenities are fantastic being able to walk to a dozen places to buy things and go out at night is fantastic the mosaic apartments are the best ones around I looked at each and everyone when searching and none were better then Mosiac YOU COULDN'T ASK FOR BETTER. THEY ARE THE BEST Talk to Erica tell her to give you the tour read more

I absolutely LOVE living here, the office staff are incredibly especially Tiffany, If you have any problem in your apartment they come super fast and with a smile, everybody working for the apartment building is awesome. We lived in 2 different apartment here and we are very happy with both, I just wish some of the neighbors were more respectful for the living area (the Trash room is DISGUSTING on our side of the building) you can just tell some people don't have a sense of community living and respect for others, the staff do their best to keep it clean but really it isnt their fault. We have never had a problem they are really accommodating with everything!!! read more

Use to live here and loved it so much!! Was sad when I moved out of state because the complex had everything and was next to everything, also the staff was always helpful! Fast forward a few years and recently had to work with them and the staff is still amazing and so helpful!! Tiffany is seriously so amazing in the office! If I lived in Oxnard again I would 100% be back! Just so peaceful yet next to almost everything you could ever need at The Collection! read more

I've lived at Mosaic for about three and a half months and I have to say that I'm very happy to have found this place. I gave it 4 stars because of the superior service from the management staff (B.J., Erica, Dee, Gilbert and Chris), the choice location (next to The Collection), the beautiful atmosphere and the quality of people who reside here. I continue to enjoy living in this premier location and like knowing that the people who manage this property actually care that I'm happy. You can't ask for more than that! I didn't give it 5 stars because the building is not as sound proof as I had hoped. Wood floors are in every apartment so if you're in a downstairs unit, pray that your upstairs neighbors are considerate and have area rugs! read more

Auggye from Maintanance is awesome! I have placed many work orders in the past and they have never been taken care of. I recently ran into the new maintenance guy ( auggye ) and told him what was going on . That same day he came and fixed all the problems I had ! He's supper nice, caring and knows what he's doing . He really cares about the residents ! read more

I had an electrical issue, in the late evening of 10/18 and that issue was repaired the following morning (10/19), by Carlos. That's fast! Thanks Carlos! I enjoy living here and this is a big reason why. The maintenance team really gets on it! Thank you so much! read more

Amazing apartment complex to live. The management is a great group of people if you need anything done you just need to ask Erica or dee and bam done. The amenities are awesome having target right next door and the night life is to die for I love the theaters and yard house well worth it. The pool is always heated and large and the hot tub wow epic go on take a look around read more

Moved about 3 months ago, and was never informed of the constant street racing going on in the Target Parking structure and along Danvers River street. The management should have informed us of the consistent noise issue so we could have selected another unit. The facility is nice, but not nice enough to compensate for my lack sleep. Absolutley ridiculous. read more

Mosiac apartment is a great place to live . The building is really clean, safe, and has great amenities. Not only is the apartment itself is great, but the staff is amazing ! If I ever need anything Tiffany goes above and beyond to help me ! If I ever need something to get fixed Auggye from maintenance is the best !!! ! As soon as I put in a work-order auggye will come the same day and fixes any issues I'm having . He's supper kind, knows what he's doing, and makes sure everything is perfect !! read more

I left a bad review on this place on google because I've submitted maintenance request in the past about an ant problem. When they saw my bad review they said they would fix the ant issue right away because I've been having this ant problem since I moved here three months ago. Well here is what it is like in my apartment. This is a week in a half after they said that they came and got rid of the ants. They are all over the cabinets! All over the food! Even on the walls near my couch and tv! This place is not worth it I have to keep throwing away food and cleaning up ants. I would give Mosaic 0 stars if I could. read more

Mosaic - Apartments Near Me - Oxnard, California

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New locks are ordered for gate that is broken. Thanks Lillian, Tiffany and Jana!! Great place to live and Lillian and Tiffany will follow-up to ensure the wrist bands are ordered. Back to 5 star review. read more

Just wanted to provide an update. Living here for almost 2 years now and I am still an happy resident here. I must say that my appreciation and respect for the staff (Tiffany and her team) only increased over the period of time. There were many occasions where they could legitimately ignore my requests but the staff go above and beyond to do everything they can to make the residents comfortable. At Mosaic, the happiness of the residents comes first. I would highly recommend Mosaic apartments to anyone who is looking to rent apartments in and around Oxnard area. read more

Do you love the sounds of fire alarms? Because if so your gonna love it here. The fire alarm goes off at least once or twice a week for the last couple of months. It's going off as I write this. Unfortunately I just signed a new lease I won't be doing that again. read more

zero stars if I could. warning to everyone that is considering living here: they WILL take your entire deposit regardless if you literally spend hours cleaning. we lived there for 6 months and took our entire deposit and are demanding more on top of it. it may look appealing from the outside, but just know that you will be paying for everything when you move out. by far the worst experience I have ever had. multiple times they made me feel guilty about forgetting my mail key or help opening my garage door. "oh you left it? oh you don't have it? hmm ok". shit happens. you are WORKING. you are getting paid to help me open my garage. help out your tenants without making them feel like they are stupid. word to the wise: don't live here. oh and props to you GreyStar for finding a way to have zero overhead costs for renovations. must be nice knowing your previous tenants are paying for your future tenants new carpet and wall paint :) read more

I lived at the mosaic for a little over year and on top of all of the things that went wrong during my time there the cherry on top was not getting my full deposit back. My wife and I were one of the first tenants to move in. I will say that the location of the building is great and being right by the collection has many benefits. Regarding my experience, be prepared for the fire alarm to go off numerous times. During my time it went off four times between the hours of 12 am and 5 am. One of them was a real fire caused by my neighbors across the hall. The sprinklers went off and the fire department could not shut the water off because a pipe burst. The water partially came into my house and the two below units. Those tenants had to move out for over a month while the repairs were completed. The units next to stairwells are very loud due to the door slamming shut. After asking managment to fix it five or six times we stopped asking. Nothing was ever done and we never saw them work on it. My dog was let out of the apartment during one of the many times maintenance had to come into the unit without my request. I was told they found him on another floor and begged me not to tell Managment. Looking back I wish I had. Being nice with Managment gets you nothing. Moving out: Managment recommends that you do a pre move out inspection. We scheduled our inspection for 11 am. At 11:30 we called and were told that someone would be there shortly. 15 min later someone finally showed up. During the pre inspection a few items were pointed out that needed to be addressed. Specially a few scuffs on the walls. We moved out and the following day came back to clean. We spent 10 hours cleaning including removing each shelf in the refrigerator. We moved the fridge and oven to clean under it. We painted walls and baseboards, and doors to ensure that we would get our full deposit back. We addressed every item that was pointed out to us during the pre move out inspection. After we moved out we received a notice that we were being charged a cleaning fee and paint fee. After multiple emails and calls I was finally able to speak with the manager who basically told me there is nothing he could do and if I were to sue he would be happy to see me in court. He was also kind enough to inform me that many people have threatened to sue and they're not afraid of the court system. Like most of the reviewers here I would suggest you stay away. read more

Lived here for a few months. We were shown around by BJ, the manager. He seemed entirely bothered to even show us the apartments, which is strange considering that is his job. The apartments were pretty empty then as well so you would think he would show some enthusiasm and try and fill the property. While we were being shown the apartment we asked where our garage would be located. He said directly underneath this block and when we walked past the row of garages said it was one of these and there would be a parking spot in front of it. Then came moving day. When they gave us our garage number it was in a different area to the side of the garages we were told would be ours. Not a big problem except the garage was smaller than the other ones and did not have any parking spot in front. So we would be paying the same price for a smaller garage and no spot. We complained about this of course as it was not what we were told and BJ straight up lied saying he never told us where our garage would be or that we would have a spot in front. He even tried to call us liars! Dishonest from the start. After much arguing he agreed to switch our apartments. Of course this meant we had to deal with all the address changes that come along with moving again for a second time (including setting up cable etc.) and that the new apartment was not clean. Of course he didn't offer to send a cleaning crew to clean it or anything. It was absolutely filthy from the building work. Literally covered in black dirt. There was dried chewing gum in the cabinets as well. So we had to try and clean it enough and move in at the same time. Not to mention that the elevator that accessed the apartment was off limits for the first half of the day. The actual apartments were crappy. The cabinets were chipped and scratched. The AC never worked from day one. They were constantly coming to do random repairs, switch things out etc. not considering how much it was invading people's privacy. If you aren't ready to open don't be greedy and open!! Then there was an ant problem. Fair enough but the people working the office were incompetent. They scheduled the exterminator to come on a day that he doesn't even work so there we were waiting around for him for nothing. They seemed completely oblivious to the fact that residents had their own lives and jobs and thought that inconveniencing residents, causing them to take days off work for no reason, was no big deal. Then when we rescheduled he didn't turn up. When we went down to the office to try and sort it out and ask if they could at least phone him they said and I quote "Ooh do you think I am allowed to do that?" He ended up coming after we insisted they phone him just showing if they used some initiative they could solve problems. BJ also moved the gas heaters from the pool area onto his private patio to host his friends and would walk around the complex smoking in areas where it was prohibited. Very unprofessional. Moral of the long story, don't move here. And advice to the owners of the complex - get new management. read more

I am a current resident at the Mosaic. I've been here for a little over a year and a half. We've had an unresolved issue for several weeks now with our garage door opening by itself at random times in the middle of the night and randomly throughout the day. Several work orders have been submitted and the maintenance staff has done a valiant effort in trying to resolve the issue without success. Consequently, just recently our garage was finally burglarized and some of our car supplies suddenly went missing. My issue is not with the maintenance staff by any means as I understand that they are doing their very best to resolve the issue. Today however, I was informed by my wife that an office staff member became defensive with her after she expressed frustration over the burglary. The staff member asked my wife something by the effect of "you leave your property in your garage??!" Implying that it was somehow our fault that we were burglarized for leaving our car supplies inside. I am not sure if the staff member was having a bad day or not but her demeanor was very unpleasant to say the least, and being that the rent here is not exactly cheap, if the lack of professionalism continues we will be forced to move elsewhere once our lease expires. read more

I recently moved out of there - and wrote this review in the middle of the night, when drag racing cars and am ampitheater were blaring at 1 AM. I didn't submit this at the time, so its an oldie but goodie .. read on: "As soon as the weekend comes, it is impossible to sleep because the unassuming park literally right next door is turned into an amphitheater and booze park. The large booming can literally be felt as your apartment shakes and rattles, and your eardrums take the brunt of it. As long as you sleep between the hours of midnight and 10 AM, no more and no less, you will have a great experience here. I was excited when Riverpark cleared out an area just west of Target and made it a grassy steppe. I thought that would be the new amphitheater. But of course I was wrong. The location makes it impossible to live here. And oh by the way, you will need to wear shoes because the floors have zero cushion whatsoever. As I am writing this I have a splitting headache from the constant pounding. Make it stop for the love of God! On top of everything else, the Target parking lot next door is where the Fast and Furious team meets to demo and then race their loud muscle cars down Danvers River street, a tiny side street that is about a half mile long between 10 PM and 1 AM every week night. Now, on the bright side there is a Whole Foods within walking distance, just don't get hit by the kids plowing down the side street next to Target doing 90 mph." read more