So I'm usually strictly a foodie restaurant yelper, but I occasionally post reviews when I get REALLY excellent service in random areas. Joe Lanam & team are hands down THE BEST in service... period. I'll admit, I'm not some fixer-upper-flipping-multi-mortgage-purchasing-real-estate-tycoon, so I wouldn't really consider myself an expert in dealing with different mortgage brokers, but simply put, customer service is KEY and Joe's team had the right key for this mortgage lock, baby!! What did they do right you ask? Well, let me count the ways:
1) regularly communicating the latest news not to just me, but the lender & seller as well (the seller/developer sales(wo)man even made a comment to me privately stating how easy Joe & team were to work with),
2) simplified the process of gathering necessary support documents to the point where my 4 year olds could've figured out what to do,
3) made me feel right at home... literally... it was like I was chit-chatting with my long-lost uncle about loans & the next steps & what could be done for me to gain the most benefits from
Trust that my next home purchase will lead me right back to Joe and trust that you WON'T be sorry if you decide to give Mortgage Services a try. read more