i had a very negative experience with NAC. The engineer they sent came the same day but was not…read moreequipped to do the job. He placed my cooker hood precariously on the wall, held in place with the wrong sized screws and assured me he would be back the following day to put it right. I paid him the £80 call out charge and took the following day off work. He did not return as promised. He was almost impossible to contact and either ignored my calls/messages or hung up straight away. We eventually arranged a date for him to come back. I took time off work again but he didn't show up. This happened 3 times. I eventually called NIC and was informed that they took no responsibility forctheir engineers and the ownes was on me to sort out directly with the engineer...despite their claim that all repairs are guaranteed as standard. The oerson i spoke to from NAC was rude, dismissive and defensive and extreme lacking in customer relation skills. I will not use NAC in the future and would not recommend them

We've had a really poor experience. So far have spent £180…read morefor a dishwasher repair that despite two visits is still not working. Booking return visits has been arduous and time consuming, with appointments taking a further 2 weeks to come through. Wouldn't recommend

I bought an induction hob from Gotchs in Selby and had it fitted by them in October this year…read more within two months the hob made a loud banging noise, caused a fuse to go and broke. Whilst outside the 30 day right to refund and return stipulated under the 2015 Consumer Act this is well within the six month period in which it is the retailers responsibility, not the manufacturers, to either fix or replace the item. Gotchs failed to recognize this and told us we had to go to the manufacturer. This is very unhelpful and I'll-informed customer service. This really does need rectifying as Gotchs will lose customers.

Gotch's of Selby ltd, is situated on the corner of Micklegate and finkle street. There is no…read morecustomer car park but there are a few pick up spaces outside the store and a fair sized pay-and-display car park opposite. Gotch's is an electrical store selling very much what you would expect in the likes of Curry's on Gowthorpe. Gotch's is a family run business that has built up a good reputation amongst the locals not only for its goods but also for it excellent sales and after sales service. The Interior is larger than you would think with a range of house hold appliances as well as ranges in TV's and music. In the past we have brought a freezer and a tumble dryer, and that's even after shopping around for prices. The prices are too similar to bother with the big companies and its nice to support a Selby business over the national stores.

Excellent service from Appliance World. Found the fridge freezer we wanted on the website and…read morethe price was very competitive but found the same item slightly cheaper on another site. Phoned them up and was offered a discount to make the appliance cheaper than anyone else. Ordered on Sunday morning and had the new fridge freezer in my kitchen by Monday afternoon. Was sent text messages informing of estimated delivery time and then when they where on their way to me. Delivery men where polite and friendly, they removed my old appliance and delivered the new one quickly, following covid guidance while doing so. Highly recommended, especially if close to Manchester for local delivery.

Saw the van near my home, spoke to the Driver (Lee) about doing a repair on my heating, he asked me…read moreto call the office, I did, made an appointment and he arrived as promised, smart and polite, did the job all ok, paid him Job DONE!! why can all workmen not be like this well done Lee a credit to Appliance World

The service you get from the Sheffield Appliance Centre is brilliant - I only wish all suppliers…read morewere like this. Kamran went to so much trouble for us that the customer service we received was quite awesome. I rang him when I saw that he had a red Swan washing machine in stock but as Sheffield is over 300 miles away from where we live I wasn't really expecting to be able to obtain the item which I wasn't able to get down south where we live. I wasn't very au fait either with courier delivery services so when Kamran offered to help I was very grateful to him - especially in view of the fact that after I'd arranged delivery with one courier I realised I was going to be charged too much But Kamran, sourced another for me - arranged it & then ensured we were kept informed throughout the collection & delivery from a 5 star courier. The washing machine has now arrived & it's just what we wanted at a great price too. Kamran & the Appliance Centre just can't be faulted

I went here today looking to replace my filters for my extractor, I was told they are now obsolete,…read morethe man (a b l - name on receipt)I dealt with was very obliging and patient. Once it was established that they were no longer available, he proceeded to take a closer look at the filter, and guess what, he actually took time out to repair it, at no cost to me. I was so impressed with this service that I mentioned that my fridge was on the blink too, on telling him the problems it was agreed that it would not be worth repairing , I then ordered a new under counter fridge and a small under counter freezer too. I was very impressed with his service and time and effort he gave me, I felt I had to write a review to let others know of their excellent service. Well done Bells domestic appliance , you have a customer for life. thank you . Brenda m

Bought a washing machine, fridge-freezer and cooker, got them all the same day and they installed…read moretoo. Great value service, highly recommended.

Great friendly staff and fast reliable service. I used the pay monthly and Trevor kept me updated…read moreon everything. Will be using again in the near future. Thank you

I'd give this con man 0 stars but there's no option. How this business is getting away with conning…read moreinnocent people out of their hard earned money, myself included as a single person working every hour as an NHS worker who was one of many who worked all through Covid lockdown's so I could still pay my mortgage and bills!! Told I would get my washing machine no later than 5 days and knowing how desperately I needed i, especially for uniforms.I was promised a top of the range machine with full warranty free delivery and installation, I was rung on the day that it was on way to me within the next hour or two so I had to arrange for someone to be there for him. i arrived as it was being installed, stressed and not fully concentrating as his son showed me how to use it before giving me a receipt saying that was the warranty!!!! After realising that the machine although looked new was actually a refurbished machine I rang numerous times and also texted Trev to ask him to call me back. This was on the 5th June 2023 still waiting for a callback from this PERSON TREV!! This is called ROBBERY!! looks like I'll have to go down the legal path to get my money back that this business falsely stole from myself unless the despicable man has any form of conscience!!!!!!!!!! I'll be warning as many people as possible NOT TO USE THIS ROBBING CON MAN WHO HIDES BEHIND THIS FACADE OF A BUSINESS!! SHOP FOR BARGAINS SHOULD SAY STOLE NOT SHOP!!!!!

What a great shop. I have just had a cartridge fitted to a headshell for me, brilliant, fitted…read moreperfectly onto the tone arm straight off. The people are very approachable and will always try to help. It is so nice to talk to folk in Hi Fi shops, who actually know what they are talking about. So often nowadays, people in such shops are just salespeople, who do not properly understand Hi Fi. I have just sent in my cassette deck to get sorted, so another review is in the offing. I can highly recommend this establishment.

From the owner: HI-Fi Sales, both new & Used. Hi-Fi Repairs our…read morespeciality...Turntables, Amps, CD players, Cassettes, Speakers etc Good selection of Hi-Fi Accessories, cabinets, brackets etc. Good Value economy range of Washers, Dryers, Fridge/Freezers & Cookers Small kitchen appliances, Microwaves, Kettles, Vacuums etc

Amazing service. Very polite and professional. Wore masks for COVID. Ian and Chris went above and…read morebeyond to help us To get our washing machine working. Definitely recommend this company. They were within the timeframe they quoted

From the owner: A 3rd generation family run business specialising in domestic appliance sales, spares and repairs…read morewith over 53 years of experience. We have been in the domestic appliance trade now for over 48 years established in 1968 maintaining a high level of standard and customer satisfaction. We deal in sales, spares and repairs to domestic appliances including washers, cookers (gas & electric), tumble dryers and dishwashers. Also small appliances including vacuum cleaners, microwaves and now commercial products. "Our experience is your safeguard"