Ordered a new (2013) caravan in April with extras to be fitted, spent over £1,500 in shop on awning ect, total spend over £20,000.
Was given a collection date for next week, phoned today to check details so i could insure it before collection, was told it had not yet been delivered blaming Baileys main office/ bank holiday.
Further phone calls ignored / unavailable to come to phone / day off.
I phoned Baileys main office in Bristol to check if caravan was on way to Lowdhams, was told they had not even started building it yet.
Managed to speak to some one at Lowdhams after many hours phoning, told them what they had said at Bristol, they then said i had got my dates mixed up,- that i was wrong about collection date ect. Oh no i have not ! oh no i am not !
Offered me an ex display caravan instead.. No sorry i ordered a new one, delivery date arranged.
Bought awning ect to go with it, booked my holidays for week after delivery, sold my old van, changed my
insurance.. all based on Lowdhams sales staff promises.
They take your deposit, make false promises , and leave you to fume Trying to get my deposit back. will buy else where. read more