We've bought two cars from them -- although that may be more of a reflection of the fact that we rate Toyotas than that we rate them. Having said that, the people there seem to be good; they didn't force a new car on us when we could have afforded one (we bough nearly-new instead) and their servicing department is very efficient too (once looking after our car for a whole week as we brought it in just prior to going on holiday). The prices aren't the cheapest but if you buy a car from them the Service Plan offers better value. read more